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New Hotel Charlemagne

4.0 star property

Photo gallery for New Hotel Charlemagne

View from room
Interior entrance
Club Room, Terrace | Terrace/patio
In-room safe, desk, soundproofing, free WiFi
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Breakfast available

Explore the area

Map
Boulevard Charlemagne 25-27, Brussels, 1000
  • European Union Parliament Building
    ‪14 min walk‬
  • Royal Palace of Brussels
    ‪5 min drive‬
  • La Grand Place
    ‪8 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪25 min drive‬

Room options

View all photos for Club Room

Club Room

Club Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, Terrace

Club Room, Terrace | Terrace/patio

Club Room, Terrace

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for City Room

In-room safe, desk, soundproofing, free WiFi

City Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Lobby

NH Brussels EU Berlaymont

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (1000)
The price is NZ$765
for 1 room
includes taxes & fees
13 May - 14 May
NH Brussels EU Berlaymont

About the area

Brussels

Located in Brussels (European Quarter), New Hotel Charlemagne is within a 10-minute drive of Royal Palace of Brussels and European Union Parliament Building. .This hotel is 2.2 mi (3.5 km) from La Grand Place and 2.2 mi (3.5 km) from Manneken Pis Statue.

What's nearby

  • European Union Parliament Building - 14 min walk - 1.2 km
  • Royal Palace of Brussels - 5 min drive - 2.8 km
  • La Grand Place - 8 min drive - 3.5 km
  • Manneken Pis Statue - 8 min drive - 3.5 km
  • Avenue Louise - 8 min drive - 4.9 km

Getting around

  • Brussels-Schuman Station - 3 min walk
  • Maalbeek-Maelbeek Station - 7 min walk
  • Brussels Airport (BRU) - 25 min drive

Restaurants

  • ‪Hairy Canary - ‬2 min walk
  • ‪Kitty O'Shea's - ‬1 min walk
  • ‪Le Coin Du Diable - ‬2 min walk
  • ‪Kafenio - ‬1 min walk
  • ‪Charlemagne building - ‬2 min walk

About this property

New Hotel Charlemagne

Hotel with a 24-hour front desk, near European Union Parliament Building
New Hotel Charlemagne offers 68 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Stay in one of 68 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free international calls.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
Late night fare is available from 24-hour room service.

Languages

Bulgarian, Dutch, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 35 per day)
  • Limited on-site parking (max 6 spaces per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night
  • A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 35 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel New Charlemagne
New Charlemagne Brussels
New Charlemagne Hotel
New Hotel Charlemagne
New Hotel Charlemagne Brussels
New Charlemagne
New Hotel Brussels
New Hotel Charlemagne Hotel
New Hotel Charlemagne Brussels
New Hotel Charlemagne Hotel Brussels

New Hotel Charlemagne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 241 out of 1003 reviews
Rating 8 - Good. 439 out of 1003 reviews
Rating 6 - Okay. 213 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Karol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2024

8/10 Good

Jarkko

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Perfect, charming hotel. It was a very convenient location for us - close to my office near the European Commission and easy for my husband to get to the main tourist areas in the city by metro. The bed was very comfortable and the hotel was clean and well maintained. We checked in very late in the middle of the night and the front desk staff member who checked us in was incredibly kind and moved us through the process swiftly. He gave such a warm welcome to two weary travelers - we were very grateful. We will definitely stay again if we’re ever in Brussels.
Stayed 1 night in Jul 2024

10/10 Excellent

Mohan Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So convenient for work with EU.
Stayed 2 nights in May 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Romain

Business traveller
Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Zalán

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A surprisingly nice and well-equipped place in the European District, with lots of great dining options nearby.
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Ok for a short business stay but...

Service was very good, the reception staff are very professional and breakfast excellent. However, my room was in need or a refit. The bathroom basin was cracked in several places and the carpet, although clean, was very worn, as were most of the furnishings. Not a 4 star, more like three and not worth the 4 star premium price.
Stayed 2 nights in May 2024

4/10 Poor

David

Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Stayed 1 night in Apr 2024

8/10 Good

Delphine

Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Stayed 1 night in Feb 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Symeon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location for EU meetings in Schuman area

Stayed 2 nights in Jan 2024

6/10 Okay

Norbert

Stayed 1 night in Dec 2023

8/10 Good

KYRIAKOS

Stayed 1 night in Dec 2023

8/10 Good

Isabelle

Stayed 1 night in Dec 2023

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Ok and clean, dated rooms and very poor selection for breakfast.
Stayed 2 nights in Nov 2023