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Pillows City Hotel Brussels Centre

4.0 star property

Photo gallery for Pillows City Hotel Brussels Centre

Street view
Grand Luxury Room
Bar (on property)
Library
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Parochiaansstraat 15-27, Brussels, 1000
  • La Grand Place
    ‪7 min walk‬
  • Royal Palace of Brussels
    ‪10 min walk‬
  • Manneken Pis Statue
    ‪11 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪27 min drive‬

Room options

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Luxury Room

Grand Luxury Room

Grand Luxury Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Warwick Grand-Place Brussels

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1411)
The price is NZ$265
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Warwick Grand-Place Brussels

About the area

Brussels

A stay at Pillows City Hotel Brussels Centre places you in the heart of Brussels, within a 10-minute walk of La Grand Place and Royal Palace of Brussels. .This boutique hotel is 1.1 mi (1.7 km) from Avenue Louise and 1.6 mi (2.6 km) from European Union Parliament Building.

What's nearby

  • La Grand Place - 7 min walk - 0.6 km
  • Royal Palace of Brussels - 10 min walk - 0.8 km
  • Manneken Pis Statue - 11 min walk - 0.9 km
  • Place du Grand Sablon - 12 min walk - 1.0 km
  • Tour & Taxis - 6 min drive - 3.2 km

Getting around

  • Parc Station - 3 min walk
  • Brussels Central Station - 4 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪BrewDog Brussels - ‬3 min walk
  • ‪New Check Post - ‬4 min walk
  • ‪Hawaiian Poké Bowl - ‬3 min walk
  • ‪De Pistolei Arenberg - ‬3 min walk
  • ‪Bon - ‬3 min walk

About this property

Pillows City Hotel Brussels Centre

Hotel with a 24-hour fitness center, a short walk to La Grand Place
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 70 guestrooms featuring minibars and LCD televisions. Wireless internet access (surcharge) is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and electric kettles.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite to eat at The Living Bar & Bistro, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Living Bar & Bistro - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 45 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night
Cribs (infant beds) are available for EUR 25 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 12.50 for children
  • Self parking fee: EUR 45 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Pillows City Hotel Brussels Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1016 reviews
Rating 8 - Good. 265 out of 1016 reviews
Rating 6 - Okay. 42 out of 1016 reviews
Rating 4 - Poor. 7 out of 1016 reviews
Rating 2 - Terrible. 12 out of 1016 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Szymon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Very good location and nice, helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Stayed 2 nights in Dec 2024

10/10 Excellent

Kristin

Stayed 2 nights in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian, Loule

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the city centre and the train station.
Stayed 2 nights in Dec 2024

10/10 Excellent

LISBERT, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was 5 min walk to center and train station. Room was a good size for 2 people everything was clean. The staff was super friendly and accommodating. I recommend
Stayed 3 nights in Dec 2024

10/10 Excellent

Salma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ! Nice hotel with a great location and friendly staff . Would recommend to anyone !!! Also thank you for taking care of my elderly parents . My mother fell at midnight in her room and the hotel staff came quickly to help . Do not hesitate to book there !
Stayed 1 night in Dec 2024

8/10 Good

Salvatore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to wait for room to be ready while others in my group did not. Complimentary breakfast was not includedwith my reservation.
Stayed 3 nights in Dec 2024

8/10 Good

Georgios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly, helpful staff, wonderful room
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle, North Bellmore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Only two blocks to the main square and the central train station. The hotel itself looks like it was recently remodeled and it beautiful. The staff was also fantastic and kind. I would absolutely stay here again when I come to Brussels.
Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Travelled with partner
Luxurious hotel. Polite and pleasant staff. Lovely room and very comfortable bed. Enjoyed the extensive breakfast and delicious evening menu. Would recommend to friends & family.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kerim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great bed, large room & practical location
Stayed 2 nights in Nov 2024

2/10 Terrible

Rishi

Stayed 3 nights in Nov 2024

2/10 Terrible

Seyyed Hesamodin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked this hotel through Expedia and requested a crib for our 4-month-old baby. There was no mention of an extra charge online, and nothing indicated we would be billed for it. Upon arrival, we were shocked to find an additional nightly fee for the crib, which was invoiced without any prior notice! Naturally, we refused to pay, as this information was never disclosed during the booking process. To our disbelief, the staff came to our room and removed the crib in front of our eyes, leaving our 4-month-old baby without a proper sleeping arrangement. This behavior is absolutely unacceptable and unprofessional
Stayed 3 nights in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean and friendly staff
The staff was very friendly and the location was a short walk from all the tourist attractions. Breakfast in the morning was delicious and the room was clean and spacious. We ate dinner at the restaurant one night and it was excellent. Would definitely recommend this hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Thiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are fine
Stayed 2 nights in Oct 2024

10/10 Excellent

JOHN, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff upgraded our room to the bigger room which in the corner separated from the other rooms which was so quiet. The staff are helpful whenever we asked them any questions. The breakfast was great with many selection. It is close to the central station and meeting place for tours.
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Stayed 3 nights in Sep 2024

10/10 Excellent

Olufunmilola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay at a Perfect Location
Where do I start. I chose Pillows based on the fantastic reviews and I must say they are all true. The check in was quick and efficient, got an upgrade without asking, staff very friendly and willing to help, smell of reception always welcoming. The bed and pillows are so comfortable, the room is beautiful, bathroom awesome. The location is amazing. Just around the corner to Grand Place. Very easy walk. Loved every minute of our stay at Pillows. Will definitely stay here next time in Brussels and look out for the hotel in other cities. Thank you Pillows for the amazing time and the personal welcome note which I have never received in any of the hotels I have stayed. Please keep it up.
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very quiet but had almost no view at all due to closeness to adjoining building. Room had poor lighting and was too dark giving a depressing feeling. Room safe and mini fridge were difficult to access and use due to low placement in closet too close to side of bed. Glass shower wall was modern looking but lacked safety decals. Shower floor very slippery. Shower great however. Breakfast also great.
Stayed 6 nights in Oct 2024

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean spacious quiet room near train station
Stayed 3 nights in Oct 2024

10/10 Excellent

Jalaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Brussels Central Station. Perfect location, easy check-in, luxurious bedding and shower products. Perfect resting spot after two long travel days. We only had a short night/day in Brussels and this hotel was ideal for us.
Stayed 1 night in Sep 2024