Having stayed in this hotel previously, we were very disappointed in the drop in standard. Having booked a ‘superior’ room, the room we were given was small, noisy, had a broken shower, and no internet WiFi connection (despite reporting the matter a number of times) until the final morning.
The staff seemed to lack management, and were indifferent to issues.
During one night the hotel had an extended power outage. The entire hotel was left in complete darkness, with no emergency lights in corridors or stairways, or even luminous signs marking exits. I’m not certain if this is allowed under EU legislation, but I hate to think of the consequences in an emergency.
On departure, despite our requests, the staff were unable to order any suitable (i.e. reliable taxi) transport for our onward journey. Very poor.