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Novotel Wellington

4.5 star property

Photo gallery for Novotel Wellington

Exterior
Reception
Premium bedding, in-room safe, desk, laptop workspace
View from room
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
133 The Terrace, Wellington, 6011
  • Wellington Central Business District
    ‪1 min walk‬
  • Wellington Cable Car
    ‪1 min walk‬
  • Lambton Quay
    ‪3 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, 2 Double Beds, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room, 2 Double Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Wellington

With a stay at Novotel Wellington, you'll be centrally located in Wellington, steps from Wellington Cable Car and within a 5-minute walk of Lambton Quay. .This luxury hotel is 1 mi (1.6 km) from Te Papa and 1.3 mi (2 km) from Courtenay Place.

What's nearby

  • Lambton Quay - 3 min walk
  • Te Papa - 15 min walk
  • Courtenay Place - 18 min walk
  • Sky Stadium - 5 min drive
  • Interislander Ferry Terminal - 5 min drive

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 16 min drive

Restaurants

  • ‪Lazy Juan - ‬2 min walk
  • ‪Thunderbird Cafe - ‬5 min walk
  • ‪Collective Coffee Shop - ‬2 min walk
  • ‪Sierra Cafe - ‬3 min walk
  • ‪The Long Bar on Brandon - ‬5 min walk

About this property

Novotel Wellington

Luxury Wellington hotel in Wellington CBD with a fitness center
Novotel Wellington offers 139 accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 139 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area, a banquet hall, and bike storage.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Caucus Restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Wellington? This hotel has 323 square feet (30 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Caucus Restaurant - This restaurant serves breakfast, lunch, and dinner.
Caucus Bar - This bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Korean, Maltese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (NZD 40 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 37 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Caucus Restaurant
  • Caucus Bar

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre

Family friendly

  • Mini-fridge
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (323 square feet)
  • A meeting room

Outdoors

  • Nature reserve

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 99
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 79
  • Step-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: NZD 90
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 90
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 37 per person
  • Covered valet parking fee: NZD 40 per night (in/out privileges)
  • Early check-in fee: NZD 90 (subject to availability)
  • Late check-out fee: NZD 90 (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Hotel Wellington
Novotel Wellington
Wellington Novotel
Novotel Wellington Hotel Wellington
Novotel Wellington Hotel
Accor Wellington
Novotel Wellington Hotel
Novotel Wellington Wellington
Novotel Wellington Hotel Wellington

Novotel Wellington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 429 out of 1003 reviews
Rating 8 - Good. 429 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

John, Falls Church

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Not a 4 star hotel. Air conditioning did not work well, room safe was not operational, bed was lumpy. Staff was helpful, breakfast good, and location is fine. It needs significant improvements to rate 4 stars. We have stayed at other Novotel hotels and have been satisfied - but not this time.
Stayed 2 nights in Nov 2024

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

8/10 Good

Laura, Phoenix

Liked: Staff & service
Expedia offered a reservation for a king bed that when I got to property 20 minutes after booking was unavailable. Expedia would not accept my cancellation despite reserving to pay at property. Expedia failed big time. Do not use Expedia
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Close to everything.
Stayed 1 night in Nov 2024

8/10 Good

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Romita

Stayed 2 nights in Jun 2024

10/10 Excellent

Ian

Stayed 1 night in Oct 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly
Stayed 1 night in Oct 2024

8/10 Good

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spacious room. Air conditioning in restaurant at night was a bit cold
Stayed 1 night in Oct 2024

10/10 Excellent

Tingting

Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Stayed 2 nights in Sep 2024

8/10 Good

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy access to central Wellington.
Stayed 1 night in Aug 2024

10/10 Excellent

Murray

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my 7yr old. Great location, she loved the welcome kiwi, arrival reception was great, very good breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 3 nights in Oct 2024

10/10 Excellent

Charlotte Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Novotel. Easy access to all the shops, great that you had a lift in the hotel that went straight down to Lambton Quay. Rooms were tidy and clean and the hotel breakfast was amazing and such a great price. 1 adult eating and all the kids under 16 ate free. Dinner was also delicious. Great that you have the option to park in the public car park next door at $24 a day instead of valet parking in hotel for $40. Would highly recommend.
Stayed 3 nights in Sep 2024

6/10 Okay

Emma

Travelled with group
Liked: Cleanliness, staff & service
Toilet was leaking in room and wet all over the bathroom floor Although 4 adults were booked into room facilities were only provided for 2 eg 2 towels 2 mugs etc etc
Stayed 2 nights in Oct 2024

8/10 Good

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent stay and excellent staff. Good central location.
Stayed 4 nights in Sep 2024

10/10 Excellent

Craig

Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Liked: Staff & service, amenities
Let down by lift from cafe to Lambton Quay
Stayed 2 nights in Sep 2024

6/10 Okay

Cherry

Liked: Cleanliness, staff & service
Disliked: Amenities
Check in was okay - efficient but not so friendly. The room was very dated, from the old carpet to the tired looking bathroom. Bed was extremely soft, which unfortunately didn’t suit us well. The lifts are ancient and doesn’t require a scan of the room key, so anyone can enter. The positives - great location, walking distance to most points of interests. 10 to 15 minute walk to Te Papa, Cuba Street. Buffet breakfast was pretty good and had enough options one wouldn’t complain.
Stayed 2 nights in Sep 2024

8/10 Good

Aim to Thrive.

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2024