Holiday Inn Express & Suites Lancaster, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Lancaster, an IHG Hotel

Exterior
Suite, 2 Queen Beds, Accessible (Accessible Tub)
Suite, Multiple Beds
Seasonal outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Hallway

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
1861 Riverway Dr, Lancaster, OH, 43130
  • Ohio Glass Museum
    4 min drive
  • Frisch's Big Boy
    2 min walk
  • Columbus Bus Station
    33 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    36 min drive

Room options

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Communication, Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Lancaster

With a stay at Holiday Inn Express & Suites Lancaster, an IHG Hotel in Lancaster, you'll be within a 5-minute drive of Ohio Glass Museum and Sherman House Museum. .This hotel is 2.7 mi (4.3 km) from Rising Park and 2.9 mi (4.7 km) from Georgian Museum.

What's nearby

  • Ohio Glass Museum - 4 min drive
  • Rising Park - 5 min drive
  • Fairfield Medical Center - 7 min drive
  • Hocking Hills State Park - 28 min drive
  • Greater Columbus Convention Center - 34 min drive

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 36 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Nancys Scoops - ‬4 min drive
  • ‪Sonic Drive-In - ‬10 min walk
  • ‪Dairy Queen - ‬4 min drive

About this property

Holiday Inn Express & Suites Lancaster, an IHG Hotel

Hotel in Lancaster with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Lancaster, an IHG Hotel offers 63 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 63 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool.
A complimentary full breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available 6 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Lancaster
Holiday Inn Express Lancaster
Lancaster Holiday Inn Express
Holiday Inn Express Lancaster Hotel
Holiday Inn Express Suites Lancaster
Holiday Inn Express Suites Lancaster an IHG Hotel

Holiday Inn Express & Suites Lancaster, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 289 out of 577 reviews" "
Rating 8 - Good. 181 out of 577 reviews" "
Rating 6 - Okay. 55 out of 577 reviews" "
Rating 4 - Poor. 37 out of 577 reviews" "
Rating 2 - Terrible. 15 out of 577 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Breanna

Stayed 1 night in Aug 2024

8/10 Good

Robert, Greenwood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 2 nights in Sep 2024

8/10 Good

Sharice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience to restaurants and shopping
Stayed 2 nights in Sep 2024

6/10 Okay

Rupendrasingh

Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved this property for the location, because breakfast was included and it had a pool. Upon checking in I learned that the pool was under construction and closed. I feel this is something that needs to be disclosed before check in. Other than that, our stay was wonderful!
Stayed 1 night in Aug 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay! Staff is always friendly & helpful! It’s very clean & the remodel is great!
Stayed 1 night in Aug 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Trip stay
Close to a wedding we were attending.
Stayed 1 night in Aug 2024

8/10 Good

Manmohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean comfortable hotel
The hotel location is nice and the room cleanliness was great the breakfast choices were good but limited over all the property was clean the room was comfortable and I would visit this place again
Stayed 3 nights in Aug 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean newly renovated, breakfast ok but opening time a little late. The place is under renovations so none of the other amenities were open no pool no exercise room. image showed an indoor pool didn't see it , there was an outdoor pool under renovations so that wasn't open there was no out door patio to sit at. Price for the rooms were pretty high with all things shut down .I don't recommend till all their renovations are finished.
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
’s - Nice, updated. -‘s - handicap room not well thought with bathroom door AND apparatus charged some $25 incidentals while I was sleeping. For what? All I did was come in and go to bed. No snacks, extra anything.
Stayed 1 night in Aug 2024

4/10 Poor

William

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When i recieved my confirmation email it stated that check in time was 3pm, but when i got here to check in was told the room wouldn't be ready to check in till 4pm
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tad bit noisy of a hotel
Stayed 1 night in Jul 2024

10/10 Excellent

aaron

Travelled with family
Place is under constitution but the room is really nice and updated
Stayed 1 night in Jul 2024

10/10 Excellent

Mary, Wheeling

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit pricey, but everything was very good
Stayed 1 night in Jul 2024

4/10 Poor

Milan

Disliked: Cleanliness, amenities
The staff was ok, but the cleaning of the first day was very poor.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Ron

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Salam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Mateus, Lebanon

Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Jun 2024

10/10 Excellent

Enrico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enrico - Tuscany
Perfect location, kindly staff , I will go back ciao
Stayed 1 night in Jun 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is construction going on but it really didn't affect our stay. The rooms were spacious and the beds were very comfortable. The hotel was very clean and the staff very friendly. Breakfast was good, a lot of options available and they change items everyday so you don't have the same thing day after day.
Stayed 3 nights in Jun 2024

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service
Staff were very friendly. Room was clean and recently renovated - but the hotel is still being renovated so the score was lower than it would be once they are finished. Parking lot was very dark - most lights did not work. It did not feel safe because of this.
Stayed 1 night in Jun 2024

6/10 Okay

Travis

Travelled with family
Wouldn’t have paid $215 a night if the pool was t working. Only reason I chose this hotel. Thumbs down.
Stayed 1 night in Jun 2024

10/10 Excellent

Andy

Stayed 1 night in Jun 2024