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NH Collection Buenos Aires Crillon

4.0 star property

Photo gallery for NH Collection Buenos Aires Crillon

Lobby
Superior Room
Lobby
Bar (on property)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Av Santa Fe 796, Buenos Aires, Capital Federal, C1059
  • Plaza San Martin
    ‪1 min walk‬
  • Colón Theatre
    ‪13 min walk‬
  • Obelisco
    ‪15 min walk‬
  • Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪42 min drive‬

Room options

View all photos for Superior Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, City View

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room (View)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room (View)

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Family Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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Lobby sitting area

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  • Free WiFi
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4.5 out of 5, Wonderful, (680)
The price is NZ$183
for 1 room
includes taxes & fees
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About the area

Buenos Aires

With a stay at NH Collection Buenos Aires Crillon, you'll be centrally located in Buenos Aires, steps from Plaza San Martin and within a 10-minute walk of Galerias Pacifico. .This hotel is 0.7 mi (1.1 km) from Colón Theatre and 0.7 mi (1.2 km) from Patio Bullrich.

What's nearby

  • Plaza San Martin - 1 min walk - 0.1 km
  • Colón Theatre - 13 min walk - 1.2 km
  • Obelisco - 15 min walk - 1.3 km
  • Casa Rosada - 3 min drive - 2.4 km
  • Recoleta Cemetery - 3 min drive - 2.3 km

Getting around

  • San Martin Station - 1 min walk
  • Buenos Aires Retiro Station - 10 min walk
  • Ministro Pistarini Intl. Airport (EZE) - 42 min drive

Restaurants

  • ‪Rapa Nui - Retiro - ‬1 min walk
  • ‪Havanna - ‬2 min walk
  • ‪Huacho Restaurante - ‬1 min walk
  • ‪Croque Madame Palacio Paz - ‬3 min walk
  • ‪Dandy - ‬1 min walk

About this property

NH Collection Buenos Aires Crillon

Hotel with a fitness center, steps from Plaza San Martin
NH Collection Buenos Aires Crillon offers 96 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Buenos Aires hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include espresso makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Make yourself at home in one of the 96 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a fireplace in the lobby and a reception hall.
Satisfy your appetite for lunch or dinner at NH Collection Crillón, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 5 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 6 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 5 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
NH Collection Crillón - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 5 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; USD 15 to 36 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • NH Collection Crillón

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 36 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

NH Crillón
NH Crillón Buenos Aires
NH Crillón Hotel
NH Crillón Hotel Buenos Aires
Nh Crillon Buenos Aires
Nh Crillon Hotel Buenos Aires
Crillón
NH Buenos Aires Crillón
NH Buenos Aires Crillón Hotel
NH Buenos Aires Crillon Hotel

NH Collection Buenos Aires Crillon Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 260 out of 587 reviews
Rating 8 - Good. 222 out of 587 reviews
Rating 6 - Okay. 75 out of 587 reviews
Rating 4 - Poor. 20 out of 587 reviews
Rating 2 - Terrible. 10 out of 587 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

karen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check in and check out
Stayed 6 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Unimpressed

I booked and PAID for a family suite. They gave me a smaller non family room. When I questioned them they confirmed several times it was the family suite. At the end of my stay, I spoke to another employee who confirmed the room I was as given was not what I had booked. I asked to be refunded the difference in price as I had not received the family suite. Took hours to get partial refund AND they are shortchanging me. Very unimpressed.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Our room was very dark. The windows had bars and all we could were other air conditioning units.
Stayed 4 nights in Jan 2025

6/10 Okay

Terry

Liked: Cleanliness, property conditions & facilities, room comfort
The stay was fine, disappointed there was no pool or spa. The room was fine, ours was much bigger than other people that we know for the same class. The check-in was Terrible!!! We got to the hotel early after an all night flight and we asked for an early check-in. We were told no but the room would be ready at 2:00 PM. We went and picked up a light lunch and returned a little after 1:00 and they had not checked any one in. The time they had said the room would be ready, came and went with no information on when they would be available. Finally at 3:30 PM they started checking people in, but did not start with who had been waiting the longest, so it was a mad rush to line up. Would I stay at this hotel again, VERY Doubtful!!!
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK Stay

Not a bad place.... clean room...clean bathrooms....comfortable. Breakfast and restaurant were excellent. Sadly there was a slight sewer smell in stairwell the entire stay. Not a deal breaker, but some people would not like it. Management must teach their staff to smile and say hello. Could be a cultural thing, maybe a language thing? Many staff looked grumpy....a smile is universal!
Stayed 4 nights in Dec 2024

6/10 Okay

EDITH, NORTH MIAMI BEACH

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is excellent. Room are small bathroom even smaller. Breakfast was good but service is poor. No utensils no plates we had to ask multiple times for them
Stayed 5 nights in Dec 2024

8/10 Good

sergio

Stayed 5 nights in Sep 2024

10/10 Excellent

Ivan, Doral

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that is a small hotel with all that you need in a great location, walking distance from many great tourist areas.
Stayed 4 nights in Dec 2024

10/10 Excellent

Shazard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use less of the homelessness and smell of urine. More so in later hours.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

Maria Jimena Rodríguez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property's location was great.
Stayed 5 nights in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

10/10 Excellent

Yu-Ji

Liked: Cleanliness, staff & service, property conditions & facilities
Great quality property, good service and good location. U You must try the breakfast if you love all the nice baking goods.
Stayed 6 nights in Sep 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The value of the cafeteria menu in the lobby is very high for the type of hotel and for Argentine prices.
Stayed 1 night in Sep 2024

8/10 Good

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well.
Stayed 1 night in Jul 2024

6/10 Okay

Pratik

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Poor Service.

They don't help the guest for bags and all. It's a kind of self service hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

kingsley

Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodel hotel. Clean, personal efficient and accommodate.
Stayed 1 night in Mar 2024

6/10 Okay

Francisco, Guaynabo

Business traveller
Disliked: Amenities
Rooms are too small and noisy
Stayed 5 nights in Feb 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Central

Great city central location: delightful sitting spot to wait with wine; nice bar; amazing breakfast. Easy multiple night stay.
Stayed 3 nights in Jan 2024

4/10 Poor

Rajeshkumar

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Room was not ready at 3pm when we arrived despite checking in online. The room allocated online had been given to someone else ( why bother with online check in if the room is not ready or not the room allocated) It took a further 105 minutes and asking twice before it was ready. We had to ask for another room to be given to us as we had been traveling 24 hours and were tired. No proactive action taken. Manager blamed their IT and made lame excuses The room and breakfast were good. And the receptionist on check out day was so much better. The location of the hotel is it’s best asset.
Stayed 1 night in Mar 2024

10/10 Excellent

lawrence

Stayed 3 nights in Feb 2024