2/10 Terrible
Rod B.
4 Jan 2025
Disliked: Cleanliness
Cancelled booking
Our rating does in no way reflect on the original booking as we never got to stay there. Our booking was cancelled by the host unexpectedly when we arrived at the Buenos Aires airport.The host offered us another property but it was totally insufficient, old and tiny, no way was it anything like a substitute property. We refused to stay after seeing the property.I emailed VRBO with my complaint, they then closed it when the host offered us alternatives. They haven’t responded to my emails to seek restitution on this matter.We were then offered two other units. We selected the best from the photos shown and proceeded to meet the host.This property should never have been advertised. It was basically a building site and the unit had no facilities. whatsoever. It is a filthy property and should not be offered by VRBO. We had to pay an extra 220Usd to stay there. Being absolutely exhausted after no sleep for 40hrs, and needing sleep, we paid and spent a terrible night.We departed first thing next morning after we found another property.The original host offered a 20 USD a night discount for the change. He stated he does not offer refunds. Of Which we have not seen.The last host reluctantly gave me a refund of 200 USD and stormed away angry saying it was my fault for accepting to stay in his filthy unit.I have again emailed VRBO but still no response.
Rod B.
Stayed 6 nights in Dec 2024