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Best Western Galleria Inn & Suites

2.5 star property

Photo gallery for Best Western Galleria Inn & Suites

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Seasonal outdoor pool
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
601 Dingens St, Buffalo, NY, 14206
  • Walden Galleria Mall
    ‪6 min drive‬
  • KeyBank Center
    ‪7 min drive‬
  • Buffalo Niagara Convention Center
    ‪7 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Similar properties

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M Hotel Buffalo

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
3.6 out of 5, Good, (1335)
The price is NZ$143
for 1 room
includes taxes & fees
8 May - 9 May
M Hotel Buffalo

About the area

Buffalo

When you stay at Best Western Galleria Inn & Suites in Buffalo, you'll be near the airport, within a 10-minute drive of Walden Galleria Mall and KeyBank Center. .This hotel is 10.3 mi (16.6 km) from University At Buffalo - North Campus and 9.4 mi (15.1 km) from Highmark Stadium.

What's nearby

  • Walden Galleria Mall - 6 min drive - 6.3 km
  • Sahlen Field - 6 min drive - 7.8 km
  • KeyBank Center - 7 min drive - 8.4 km
  • Buffalo Niagara Convention Center - 7 min drive - 9.0 km
  • Canalside - 7 min drive - 8.5 km

Getting around

  • Buffalo-Exchange Street Station - 7 min drive
  • Seneca Station - 7 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 13 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Pubski Pub - ‬2 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Carbone's Pizza & Subs - ‬3 min drive

About this property

Best Western Galleria Inn & Suites

Hotel in Buffalo with free breakfast and a fitness center
Best Western Galleria Inn & Suites offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 109 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 9 PM

Property is also known as

Best Western Galleria
Best Western Galleria Inn
Best Western Plus Galleria
Best Western Plus Galleria Cheektowaga
Best Western Plus Galleria Inn
Best Western Plus Galleria Inn Cheektowaga
Best Western Plus Galleria Hotel Cheektowaga
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Inn Suites
Best Galleria & Suites Buffalo
Best Western Galleria Inn Suites
Best Western Plus Galleria Inn Suites
Best Western Galleria Inn & Suites Hotel
Best Western Galleria Inn & Suites Buffalo
Best Western Galleria Inn & Suites Hotel Buffalo

Best Western Galleria Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 250 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 193 out of 1000 reviews
Rating 4 - Poor. 142 out of 1000 reviews
Rating 2 - Terrible. 175 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good budget stay. Property is somewhat dated. Stay was in January and had a hard time getting rooms to warm up.
Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Stayed 1 night in Oct 2024

8/10 Good

Laurie Fanfan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Everything was fine and appropriate for the price paid except the advertised pull out sofa was not up to standard. When I pulled it out there were no sheets provided for it and no extra pillows in the closet. Called down to the front desk and no one answered so I just slept on a bare sofa bed with no bed sheets and no blanket or pillows. The sofa bed was very springy and leaned to the left more than slightly.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Not the nicest

Rooms were slightly dirty and old. Pictures on the website depict a cleaner nicer room than what they are. Now know why the room was so cheap!
Stayed 1 night in Jan 2025

2/10 Terrible

Troy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs, Noise and zero comfort

Stayed at the BW due to its location for the bills game and the last time I will ever stay at a BW. During check in my father landed into Buffalo before I did, I gave him my confirmation number and told him to check in so he can get settled. The front desk clerk on Friday 1/10/25 told my father there was an early check in fee of $25 cash only to avoid tax. My father paid the $25 and witnessed the money get pocketed. The room- Very uncomfortable beds where I can feel the base board under the mattress. The hotel staff allowed children to run up and down the halls screaming stomping and banging on doors. This lasted from about 8pm-2am. The doors are so thin you can hear every person walk by and their voice as clear as if they were in the room with you. Last but not least, I woke up with bites all over from head to toe, literally, bites on my neck hands back stomach legs arms and toes. We found bed bugs in our bed the last night of our stay possibly from when they switched our sheets. Worst experience ever.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nikki

Stayed 1 night in Oct 2024

10/10 Excellent

Ludmila Aniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Taryn

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room had stains and scratches our mattress smelled old and stink we had to change rooms in middle of night and our toilet didnt flush and bathroom door didnt have a lock
Stayed 1 night in Dec 2024

4/10 Poor

Jay

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't a pleasant stay for the price paid. Old hotel needs renovation.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jessica

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. No pillows 2. No housekeeping 3. Rice in the bed 4. Beds weren’t made Came to the hotel and was told for $50 cash I could check in early. I was told cash only no card.
Stayed 1 night in Dec 2024

6/10 Okay

Stephen

Stayed 1 night in Dec 2024

8/10 Good

Kerri-Ann

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Nov 2024

2/10 Terrible

Geydy

Disliked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Benjamin, Sherbrooke

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The temperature in the corridor were very low when we returned around 11.30pm and when we woke up at 7am. It was not confortable at all to walk around, we needed a jacket...
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, clean and friendly.

There was a football game the day we checked in so they were pretty busy. Check in only took a few minutes. Rooms were easy to find. I felt that everyrhing was pretty clean. We had fresh towels delivered a little after checking in, i think they just got a little behind, but we didn't mind. Everyone working seemed polite and helpful. Breakfast was decent. It was a quiet stay and slept pretty good. We will consider staying here again on our next trip.
Stayed 1 night in Dec 2024

6/10 Okay

William

Liked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

rocky

Travelled with partner
Liked: Cleanliness, staff & service
Bar fridge door would not open all way door hits carpet, room was cold probably due to the hallway being a cold zone and the couch was very uncomfortable.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was absolutely gross…. The hotel didn’t seem to have any heat- walking to our room was beyond cold- get to the room and there is a space heater going! Couldn’t sleep bc I was scared it was gonna start a fire. Very outdated- and the parking lot didn’t even seem to be plowed out of the snow that fell in the night…
Stayed 1 night in Dec 2024

8/10 Good

Carmine

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Property conditions & facilities
Check in was quick and easy, room was clean and comfortable, with firm new mattresses. Would absolutely book to stay here again next time I’m in the Buffalo area.
Stayed 1 night in Nov 2024

8/10 Good

Stacey

Stayed 3 nights in Nov 2024