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Eastin Hotel Penang

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eastin Hotel Penang

Outdoor pool
Lobby lounge
Reception
Exterior
Minibar, in-room safe, individually furnished, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • Room service

Explore the area

Map
1 Solok Bayan Indah, Queensbay, Bayan Lepas, George Town, Penang, 11900
  • Queensbay Mall
    1 min walk
  • RECSAM and Institute Pendidikan Guru
    2 min drive
  • University of Science-Malaysia
    3 min drive
  • Penang (PEN-Penang Intl.)
    14 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed (Eastin)

Deluxe Suite, 1 King Bed (Eastin)

Deluxe Suite, 1 King Bed (Eastin)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe

Minibar, in-room safe, individually furnished, desk

Club Deluxe

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Soho Suite

Soho Suite

Soho Suite

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, individually furnished, desk

Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Soho Duplex (Family Room)

Soho Duplex (Family Room)

Soho Duplex (Family Room)

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, Sea View

Minibar, in-room safe, individually furnished, desk

Deluxe Room, Sea View

  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

AC Hotel by Marriott Penang

Pool
Kids pool
Parking included
Free WiFi
4.1 out of 5, Very good, (889)
The price is NZ$149
for 1 night
includes taxes & fees
18 Dec - 19 Dec
AC Hotel by Marriott Penang

About the area

George Town

With a stay at Eastin Hotel Penang in George Town (Bayan Lepas), you'll be a 1-minute drive from Queensbay Mall and 10 minutes from KOMTAR. .This spa hotel is 7.3 mi (11.7 km) from Swettenham Pier Cruise Terminal and 7.8 mi (12.5 km) from Penang Hill.

What's nearby

  • Queensbay Mall - 1 min walk
  • RECSAM and Institute Pendidikan Guru - 2 min drive
  • University of Science-Malaysia - 3 min drive
  • Penang International Sports Arena - 4 min drive
  • TESCO - 5 min drive

Getting around

  • Penang Sentral - 24 min drive
  • Penang Intl. Airport (PEN) - 14 min drive

Restaurants

  • ‪Azuma Japanese Restaurant - ‬2 min walk
  • ‪Go Noodle House 有间面馆@Queensbay Mall - ‬2 min walk
  • ‪Sushi Tei - ‬2 min walk
  • ‪Hoshino Coffee - ‬2 min walk
  • ‪Wei Yi Unique Cafe - ‬1 min walk

About this property

Eastin Hotel Penang

Waterfront George Town hotel in Bayan Lepas with a full-service spa
Eastin Hotel Penang offers 328 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 40-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Danai Spa. Services include facials, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 328 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Eastin Hotel Penang has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Uncovered valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: MYR 65 for adults and MYR 32.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 178.20 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.50 for children
  • Uncovered valet parking fee: MYR 30 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 178.20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Eastin
Eastin Hotel
Eastin Hotel Penang
Eastin Penang
Eastin Penang Hotel
Hotel Eastin
Hotel Eastin Penang
Penang Eastin
Penang Eastin Hotel
Penang Hotel Eastin
Eastin Hotel Penang Bayan Lepas
Eastin Hotel Penang George Town
Eastin Penang George Town
Eastin Hotel Penang Hotel
Eastin Hotel Penang George Town
Eastin Hotel Penang Hotel George Town

Eastin Hotel Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 222 out of 643 reviews" "
Rating 8 - Good. 271 out of 643 reviews" "
Rating 6 - Okay. 103 out of 643 reviews" "
Rating 4 - Poor. 36 out of 643 reviews" "
Rating 2 - Terrible. 11 out of 643 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

kee meng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mohanraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free mini bar was a plus.
Stayed 1 night in Aug 2024

4/10 Poor

JIEBO

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
noisy and old hotel
Very noisy from street noise. Sound proof very poor. Can't sleep due to the noise. Bathroom water can't away. Breakfast is poor and crowded. Near airport and free minibar are great though.
Stayed 1 night in Aug 2024

6/10 Okay

David, DeLand

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We’ve stayed here a number of times. This is the first time we’ve had a couple of substantial disappointments. Check-in was time consuming & messy—not because of ghe nice lady who eventually checked us in, but because the other staffers allowed two parties who showed up after us to cut in line & get fully taken care of ahead of us. It was a clear case of improperly trained staff who—due to lack of attention—reward rude, pushy customers and penalize more polite customers. The managers could see this if review the CCTV. Thankfully, once the energetic lady receptionist got her line clear she checked us in smoothly. Then, my wife was rather forcefully told to leave the breakfast area because the restaurant crew wanted to clean up early. It’s one thing to politely inform guests that food service is about to end (that’s fine & helpful), but to kick guests out who are merely sitting & conversing at a table—who does that? Apparently Easton now does. Service here has really gone down.
Stayed 1 night in Jul 2024

10/10 Excellent

KOK WENG

Stayed 6 nights in Jul 2024

10/10 Excellent

Kay Wee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Room is clean and quiet, with sea facing. Everything is functional, hot water bath was great. Service from the hotel staffs were excellent. Many eateries nearby with Queensbay Mall around the corner. Will stay again.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Staff can be
When I checked in, two ladies to front desk were busy on helping other guests to check in. There was another gentleman standing at the front desk next to those two ladies, he didn’t proactively help me check in, until one of the ladies asked me to go to that gentleman counter.
Stayed 3 nights in Jul 2024

8/10 Good

Mohd Navawee Husiany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Request in app King size but received 2 singles
Stayed 1 night in Jul 2024

8/10 Good

Kian Leong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Vincent

Business traveller
Stayed 2 nights in Jun 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Back to choose this hotel after 5 years back. Quite disappointed as seems the mattress quite hard and pillows too soft. The hotel condition seems like going downhills. They might consider doing some upgrading works.
Stayed 3 nights in Jun 2024

8/10 Good

Kok Hin, Singapore

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I like to hotel ambience, my room 711is overlooking the straits and can see the 1st Penang bridge.
Stayed 2 nights in Apr 2024

8/10 Good

Vincent, Haysville

Stayed 1 night in Apr 2024

10/10 Excellent

June

Stayed 1 night in Apr 2024

4/10 Poor

Jeremy

Business traveller
Disliked: Property conditions & facilities
Very Low water pressure for shower
The water pressure for the bath shower is super low. Not enough for a basic shower. :(
Stayed 1 night in Apr 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Queensbay mall and Q1nQ2 waterfront eateries.
Stayed 2 nights in Mar 2024

8/10 Good

Phan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel and Staff
What a lovely hotel, and very friendly staff. Next to a big shopping Mall. Cannot really fault it, thank Eastin Hotel.
Stayed 4 nights in Feb 2024

8/10 Good

Roman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Penang business trip
Great location for a business hotel in Penang. Great places for dining and drinking in easy walking distance.
Stayed 1 night in Feb 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd stay at the hotel. We like it due to the proximity to Queensbay and also the 24 hours coffeeshop near by.
Stayed 3 nights in Feb 2024

8/10 Good

Heen Onn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious room
Stayed 1 night in Feb 2024

8/10 Good

Kai Cheong

Stayed 3 nights in Feb 2024

10/10 Excellent

M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Nice comfortable big bed. Friendly staff. Clean room with a lovely Seaview. Within walking distance from the local shopping mall. Easy to move around and to venture into the city. Regular buses by the mall to explore further afield. Easy to call for a grab car (local equivalent to Uber)
Stayed 2 nights in Feb 2024

8/10 Good

wee yin

Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2024