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Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

4.5 star property

Photo gallery for Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

Exterior
Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool loungers
Dining
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Air conditioning
  • Bar
  • Parking available

Explore the area

Map
18603 La Cantera Terrace, San Antonio, TX, 78256
  • The Rim Shopping Center
    ‪17 min walk‬
  • Six Flags Fiesta Texas
    ‪20 min walk‬
  • La Cantera Golf Club
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

San Antonio

With a stay at Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection in San Antonio (La Cantera District), you'll be within a 5-minute drive of The Rim Shopping Center and La Cantera Golf Club. .This luxury aparthotel is 1.5 mi (2.4 km) from The Shops of La Cantera and 1.5 mi (2.5 km) from Six Flags Fiesta Texas.

What's nearby

  • The Rim Shopping Center - 17 min walk
  • Six Flags Fiesta Texas - 20 min walk
  • La Cantera Golf Club - 3 min drive
  • The Shops of La Cantera - 3 min drive
  • University of Texas at San Antonio - 5 min drive

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 21 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Agora Bar - ‬14 min walk
  • ‪Whataburger - ‬2 min drive

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

Mediterranean San Antonio aparthotel in La Cantera District with 2 outdoor swimming pools
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection offers 163 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a hot tub, a steam room, and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 163 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a steam room. Additional amenities at this Mediterranean aparthotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in San Antonio? This aparthotel has 11000 square feet (1022 square meters) of space consisting of a conference center and a meeting room.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection has a restaurant on site.

Languages

Arabic, English, French, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Indoor pool
  • Sunloungers
  • A hot tub
  • Sauna
  • Steam room
  • Massages
  • 10 treatment rooms
  • Prenatal massages
  • Manicures and pedicures
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Facials
  • Couples treatment room(s)
  • Body treatments
  • Outdoor treatment area
  • Body scrubs
  • Swedish massages

Internet

  • Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Local area shuttle

Family friendly

  • Children stay for free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 12-30 for adults and USD 12-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Bed sheets provided
  • Egyptian cotton sheets

Bathrooms

  • Bath or shower
  • Towels provided
  • Free toiletries
  • Hairdryer

Entertainment

  • 42-inch LCD TV with cable service
  • iPod docking station
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 24-hour business centre
  • 1 meeting room
  • Computer station
  • Conference centre (11000 square feet of space)

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Gift shop/newsstand

Location highlights

  • Near the airport
  • In the shopping district
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Fitness centre
  • Outdoor tennis courts
  • Yoga classes on site
  • Tennis on site
  • Basketball on site
  • Fitness classes on site
  • Winery tours nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 163 rooms
  • 7 floors
  • 1 building
  • Built in 2012
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 125
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Hot tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Housekeeping fee: USD 75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Eilan Autograph Collection
Eilan Autograph Collection San Antonio
Eilan Hotel Resort Autograph Collection
Eilan Hotel Resort Autograph Collection San Antonio
Eilan Hotel Autograph Collection San Antonio
Eilan Hotel Autograph Collection
Eilan Hotel Spa San Antonio
Eilan Hotel Spa Autograph Collection
Eilan Hotel Resort Spa Autograph Collection
Eilan Hotel Spa Ascend Resort Collection
Bluegreen Vacations Eilan Hotel Spa Ascend Resort Collection

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 977 reviews
Rating 8 - Good. 203 out of 977 reviews
Rating 6 - Okay. 94 out of 977 reviews
Rating 4 - Poor. 60 out of 977 reviews
Rating 2 - Terrible. 41 out of 977 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro, San Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place. Always enjoy the stay. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

A

Travelled with family
Liked: Cleanliness, amenities
We were held up until 5:15 waiting for our room when check in was at 4:00. There were half dead plants in the lobby and upholstered chairs that needed to be repaired. When we valet parked, no one asked if we needed help with our bags. When our room wasn't ready, no one asked if they could hold our bags while we wait. Just overall poor experience. Also, I did not know this, but everyone that checks in gets a "sales pitch" to buy one of their properties. You were lead to an area after being told they would be giving us "more information." It wasn't more information relevant to our stay, it was a sales pitch. I politely declined but was annoyed nonetheless. There are a ton of nice places to stay in San Antonio, I will not be staying here again.
Stayed 1 night in Oct 2024

2/10 Terrible

GURAY

Business traveller
Disliked: Amenities, property conditions & facilities
the hotel did not do house keeping, the employees were not welcoming well, and there are so many hotel charges, and the Vallet is so expensive like in New york city, Even in Austin downtown it is cheaper to park. this is only suburb location
Stayed 2 nights in Oct 2024

8/10 Good

Jonatan, Jacksonville

Liked: Cleanliness, property conditions & facilities
Clean property but hardly no amenities for guests.
Stayed 1 night in Oct 2024

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent place to feel safe with family
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice property and staff! Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I didn't care for was the valet only parking. There should be a self parking option. Other than that, great resort.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ana

Stayed 2 nights in Jul 2024

10/10 Excellent

thomas

Business traveller
Liked: Cleanliness, amenities, room comfort
Excellent location to explore the la cantera area . Absence of free parking is a negative
Stayed 2 nights in Aug 2024

6/10 Okay

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
check in time to late and check out to early
Stayed 1 night in Aug 2024

10/10 Excellent

JOSE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Winifred M

Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful! The pool should be open at 9:00 am, the guest doors could use a quiet close, and housekeeping did not clean my room although I was there for 5 nights.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michelle, San Antonio

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service, they even have a spa to get facials and the kids loved the pool
Stayed 1 night in Aug 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay after a long day of fun.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

gilberto pablo

Liked: Cleanliness, property conditions & facilities
There is NO housekeeping which demerits the service considerably, it was a disappointment since when you make the reservation they don’t mention this. The restaurant closes for breakfast and lunch almost all week, which is also another disappointment leaving you only to get food at the coffee shop or outside the hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Elvira

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is overall a nice hotel that is part of a fun development with good dining and other retail options within walking distance. The big pluses for me were the spa and pool, both of which are well maintained and have nice amenities. Staff was friendly and the room was pretty nice so it made for a good spot for a weekend getaway.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Getaway
Stay was amazing Hotel was clean staff was friendly will go back definitely recommend
Stayed 1 night in Jul 2024