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City Seasons Hotel Al Ain

4.0 star property

Photo gallery for City Seasons Hotel Al Ain

Lobby
Interior
Outdoor pool, open 8:00 AM to noon, pool umbrellas, pool loungers
View from room
Pillow-top beds, minibar, in-room safe, individually furnished

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Al Muwaiji, Al Ain, 14929
  • United Arab Emirates University
    ‪3 min drive‬
  • Al Ain Oasis Park
    ‪7 min drive‬
  • Al Ain Zoo
    ‪8 min drive‬
  • Al Ain (AAN)
    ‪20 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Pillow-top beds, minibar, in-room safe, individually furnished

Deluxe Double Room, 1 Double Bed

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Pillow-top beds, minibar, in-room safe, individually furnished

Standard Room

  • Sleeps 3
  • 1 Double Bed

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About the area

Al Ain

A stay at City Seasons Hotel Al Ain places you in the heart of Al Ain, within a 5-minute drive of Qasr al Muwaiji and United Arab Emirates University. .This spa hotel is 2.1 mi (3.3 km) from Lourans Arts and 2.4 mi (3.8 km) from Al Jahili Fort.

What's nearby

  • United Arab Emirates University - 3 min drive - 3.0 km
  • Al Ain Mall - 6 min drive - 6.0 km
  • Al Ain Oasis Park - 7 min drive - 5.8 km
  • Al Ain Zoo - 8 min drive - 7.2 km
  • Sheikh Khalifa International Stadium - 9 min drive - 6.7 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 86 min drive

Restaurants

  • ‪كافيتريا راشد علي - ‬18 min walk
  • ‪مطعم الروضة - ‬17 min walk
  • ‪ستاربكس - ‬4 min drive
  • ‪فروتس - ‬18 min walk
  • ‪جست برجر - ‬16 min walk

About this property

City Seasons Hotel Al Ain

Hotel in Al Ain with a full-service spa and a health club
City Seasons Hotel Al Ain offers 89 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. LED televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, bidets, and complimentary toiletries. This Al Ain hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Nice Springs Spa. Services include Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Make yourself at home in one of the 89 individually furnished guestrooms, featuring minibars and LED televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, New Seasons, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
New Seasons - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, Hindi, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 45 for adults and AED 22.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • New Seasons

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires a valid passport or Emirates ID for all guests at check-in, regardless of age.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 100.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 45 for adults and AED 22.50 for children
  • Late check-out fee: AED 150 (subject to availability)
  • Rollaway bed fee: AED 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to noon
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 15 years old are not allowed in the spa

Property is also known as

Al Ain City Seasons Hotel
City Seasons
City Seasons Al Ain
City Seasons Hotel
City Seasons Hotel Al Ain
City Seasons Hotel, Al Ain Emirate Of Abu Dhabi
City Seasons Hotel, Al Ain Hotel Al Ain
City Seasons Al Ain Al Ain
City Seasons Hotel Al Ain Hotel
City Seasons Hotel Al Ain Al Ain
City Seasons Hotel Al Ain Hotel Al Ain

City Seasons Hotel Al Ain Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 47 reviews
Rating 8 - Good. 14 out of 47 reviews
Rating 6 - Okay. 12 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 3 out of 47 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

JAYAKRISHNAN

Stayed 1 night in Jul 2023

10/10 Excellent

Fabio

Stayed 1 night in Jul 2023

10/10 Excellent

MONA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gleeful experience
It was such a pleasant stay. I recommend this hotel for everyone as the cleanliness, hospitality lured me a lot. Pool at the roof is a different experience for me. Mr.Mohsin assisted us so cordially. Only one thing is the receptionists were looking rude, no smile , i got scared at first but all others attended very well with nice smile on their faces....
Stayed 2 nights in Apr 2022

6/10 Okay

Ahmed

Travelled with family
Liked: Staff & service
The property was very normal and just good.
Stayed 1 night in Nov 2021

10/10 Excellent

marco

Liked: Staff & service
great service
the person who checked us in and helped us was amazing. Very kid and professional and went out of his way to help us every time.
Stayed 1 night in Nov 2021

4/10 Poor

anna maria

Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
The swimming pool was closed. I booked this hotel to enjoy a pool day. The website did NOT say it was closed when I booked. I spoke to 3 receptionists and they told me they would speak to the manager and call me back. No one bothered calling back. There was also a loud party that night so hard to get a good night's rest. So much for a relaxing break.
Stayed 1 night in Oct 2021

4/10 Poor

ayman, abu dhabi

Stayed 2 nights in Sep 2021

10/10 Excellent

Naziye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly reception and good location very good price..
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My guest arrive aroubd 3:30 pm and the informed me the room is not yet ready! Which impressed me, and they offer temporary to check in another room, till the reserved room get ready from sterilization.
Stayed 1 night in Jan 2021

8/10 Good

Cristy

Stayed 2 nights in Nov 2019

2/10 Terrible

Abdelrahman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non professional staff No understanding Bad furniture
Stayed 2 nights in Nov 2019

10/10 Excellent

Javid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel at Reasonable Price
Love the hotel for the service and courtesy offered by them in upgrading room for the comfort of my wife on the wheel chair.....location of the hotel and ambience was great too.....extremely convenient car parking right in front of the hotel lobby.....
Stayed 1 night in Feb 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jun 2018

6/10 Okay

Ali

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2017

6/10 Okay

Drew

Stayed 1 night in Jul 2017

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room and good gym.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Margarita, dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We did not expect much but was given was beyond our expectations.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Andres

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

Arlene, Delma Island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Season hotel is the best
I liked the location and great service of the hotel. The closeness of shopping, restaurants, free WiFi and parking. The room was clean and had a fantastic smell. I will definitely stay at the City Seasons hotel again.

8/10 Good

Hamad, Tuscaloosa, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities
It is ok!
It was a fine stays at the City Center hotel. Price is more than average comparing to other better hotels in Al-Ain.

6/10 Okay

Abdul Jalil, Abu Dhabi, UAE

Liked: Cleanliness, staff & service
I like Al Ain
One night only should be fine. Side lamps not working & a/c controls too. Parking ample, front desk staff great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Good