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Britannia Palace Hotel Buxton & Spa

4.0 star property

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Aerial view
Exterior
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Spa
  • Parking available
  • Pool

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Devonshire Dome
    ‪3 min walk‬
  • The Crescent
    ‪3 min walk‬
  • Buxton Opera House
    ‪4 min walk‬
  • Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 3.3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Old Hall Hotel

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1001)
The price is NZ$256
for 1 room
includes taxes & fees
6 Jun - 7 Jun
Old Hall Hotel

About the area

Buxton

With a stay at Britannia Palace Hotel Buxton & Spa in Buxton, you'll be in the historical district, within a 5-minute drive of Peak District National Park and Buxton Baths. .This spa hotel is 0.2 mi (0.4 km) from Buxton Opera House and 0.2 mi (0.4 km) from St Ann's Well.

What's nearby

  • Devonshire Dome - 3 min walk - 0.3 km
  • The Crescent - 3 min walk - 0.3 km
  • Buxton Opera House - 4 min walk - 0.4 km
  • Pavilion Gardens - 4 min walk - 0.4 km
  • Poole's Cavern - 3 min drive - 1.7 km

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Costa Coffee - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Seasons - ‬2 min walk
  • ‪Railway Hotel - ‬6 min walk
  • ‪Buxton Tap House - ‬3 min walk

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with a full-service spa and bars
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Stay in one of 186 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, a hair salon, and wedding services.
Stop by the hotel's restaurant, Dovedale Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Buxton? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 306 out of 1001 reviews
Rating 8 - Good. 344 out of 1001 reviews
Rating 6 - Okay. 181 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 67 out of 1001 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Dorothy

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing

Stayed 3 nights in Feb 2025

6/10 Okay

Zeyd

Travelled with group
Liked: Staff & service, property conditions & facilities
We stayed for £99 a night in a small room with a double bed: Pros: - Large Bathroom - TV - Staff Service - £5 Parking - Lobby - Good Location - Novelty Cons: - Spiderwebs on ceiling - Very Very Stiff bed - Compact room - £99 was steep for the room quality - Parking is cramped and difficult to get a spot if late The bed really dropped my experience of this otherwise nice hotel 2.9/5
Stayed 1 night in Feb 2025

10/10 Excellent

hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand traditional comfortable hotel

Georgian grand hotel. Hotel has done well to preserve the grand features. This is one for those who like character to a building. Staff were excellent. Service was fast and efficient. Lots of nooks and crannies to sit in with loads of old style leather oxblood sofas and chairs throughout- so comfortable after dinner drinking. Food was lovely. Only requests would be for fresh juices at breakfast rather than concentrate/ squash and a scrambled egg option. Very nice stay - will return.
Stayed 1 night in Feb 2025

6/10 Okay

Jean

Business traveller
Disliked: Property conditions & facilities, room comfort

Faded

Grand old hotel with very faded appearance
Stayed 3 nights in Feb 2025

10/10 Excellent

Phil

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Alan

Travelled with partner
Staff was great just a very small room stubbed me toe on bed that’s how small it was bed was rock hard ended up with not much sleep and a bad back
Stayed 1 night in Feb 2025

6/10 Okay

Somon, Nottinghamshire

Travelled with partner
Liked: Staff & service
Room was ok but radiators didnt work shower was cold bed was hard but i like the bed that way had issues with dinner as was 4 hours for service and then was given starter samon fish cake nice main was raw not cooked desert was frozen but took to long by end of dinner was very disappointed and was left hungry with no room service due to this we left at 7am following morning before breakfast due to dinner shambles will be requesting my money back
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Disappointed

Not a good experience. Checkin took 20 mins with a long line of people all arriving at the same time with 1 person serving. The room was small with the bed against the wall which makes it difficult when 2 people sharing the bed. The room was dated and bed / pillows not comfortable so neither of us had a good sleep. It’s a shame as the hotel overall looked better in the lobby area so we thought it was going to be better than it was. Parking is charged at £5 per 24 hours It is easy to walk into town so location is good.
Stayed 1 night in Feb 2025

8/10 Good

gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The reception staff were very good, aparrt from long queues to book in. Our room was changed, originally an executive twin room, to a far from executive double. Twin beds pushed together, 2015 sprung mattresses with mattress covers, springs kept creaking, ping and in all very uncomfortable. Breakfast was good, however the female in charge was very rude and abrupt with everyone. There were youngsters clearing tables and she was constantly hounding them, you could see they were very nervous. Seemed shortage of staff, only one serving in bar and he regularly went missing for no apparent reason, long queue, so gave up waiting in the end. Whoever is in charge of this hotel. Needs to liven up and make sure everything is ship shape, new mattresses definitely required
Stayed 1 night in Feb 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay!
Stayed 1 night in Feb 2025

8/10 Good

Roger

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Easy, short walking distance to the town, restaurants and theatre.
Stayed 2 nights in Feb 2025

6/10 Okay

Mandakhbayar

Stayed 2 nights in Feb 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and professional staff, great food and facilities
Stayed 1 night in Feb 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Nicola

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Terrible room

We have been multiple times and had wonderful trips. However this room was awful. Toilet had no washbasin and did not lock. The shower was attached to bath and you could not stand, had to sit. This room should not be let out, so sad as it was a special trip. Complained and had no response sadly.
Stayed 1 night in Feb 2025

4/10 Poor

Sharon

Travelled with family
Liked: Staff & service
I wasn’t too happy about the room.i was here 3 weeks ago and had a much better room for the same price. It was too high up(3rd floor) broken toilet seat, tv remote not working, window banging all night waking us up, one of the beds seemed to be tipping over to one side. Really enjoyed the spa and Hannah was amazing. The pool was still cold but bearable. Will be returning often.
Stayed 1 night in Feb 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay.

Excellent hotel, facilities and communal areas were good, however the view from the window in our room, in the annex was not. Car parking can also be an issue even though there is a daily charge for parking. The staff we met were brilliant.
Stayed 1 night in Feb 2025

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Check in was a poor experience

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a minibreak with my partner - the building is amazing and the location is the best; our room was definitely a tight squeeze but immaculately clean and comfortable enough for a short stay. The steam room was closed when we visited, unfortunately, and the queues for the bar were long. The staff were generally friendly though.
Stayed 2 nights in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Craig

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, awful room
Stayed 1 night in Feb 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Quiet this time of year.
Stayed 2 nights in Feb 2025