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Britannia Palace Hotel Buxton & Spa

4.0 star property

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Exterior
Aerial view
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Spa
  • Parking available
  • Pool

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Buxton Opera House
    ‪4 min walk‬
  • Pavilion Gardens
    ‪4 min walk‬
  • The Crescent
    ‪4 min walk‬
  • Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 3.3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Old Hall Hotel

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1001)
The price is NZ$329
for 1 room
includes taxes & fees
10 May - 11 May
Old Hall Hotel

About the area

Buxton

With a stay at Britannia Palace Hotel Buxton & Spa in Buxton, you'll be in the historical district, within a 5-minute drive of Peak District National Park and Buxton Baths. .This spa hotel is 0.2 mi (0.4 km) from Buxton Opera House and 0.2 mi (0.4 km) from St Ann's Well.

What's nearby

  • Devonshire Dome - 4 min walk - 0.4 km
  • Buxton Opera House - 4 min walk - 0.4 km
  • Pavilion Gardens - 4 min walk - 0.4 km
  • The Crescent - 4 min walk - 0.4 km
  • Poole's Cavern - 20 min walk - 1.7 km

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Costa Coffee - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Seasons - ‬2 min walk
  • ‪Railway Hotel - ‬6 min walk
  • ‪Buxton Tap House - ‬3 min walk

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with a full-service spa and bars
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Stay in one of 186 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, a hair salon, and wedding services.
Stop by the hotel's restaurant, Dovedale Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Buxton? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift
  • Thin carpet in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 308 out of 996 reviews
Rating 8 - Good. 342 out of 996 reviews
Rating 6 - Okay. 180 out of 996 reviews
Rating 4 - Poor. 100 out of 996 reviews
Rating 2 - Terrible. 66 out of 996 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good.

It was enjoyable going in January it was quieter but enough things to do i the hotel also in buxton itself.
Stayed 2 nights in Jan 2025

2/10 Terrible

Simon

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were 2 couples traveling for. Spa break, Booked the hotel specifically for the Spa facilities. We were upgraded on the rooms. One was brilliant one was poor and totally different. We booked together so why weren’t they the same. Hotel said it’s because Expedia didn’t tell them it was a joint booking. When to the spa. No treatments available. Pool was 17c so very cold and not really usable. Pools normally 26-28c. (We were given no prior notice of this) No hot tub as advertised. Hotel blamed Expedia for this being advertised. Also said they charge £6 per day for Spa use. This was not advertised on Expedia. Rooms at night like very hot like saunas. Hotel said they couldn’t control this but we could turn down temp in rooms. We did this but it was still hot even with window open. Heat was coming from hotel somewhere else. We made the most of our time there by changing our trip and going off the day we were going to use the spa treatments. Only one of us had a treatment the other cancelled as felt that because she couldn’t use the facilities it wasn’t worth doing. Spoke to the operations manager Regan on leaving with these points and others and he wrote them down and I asked for feedback on why we experienced this. As of writing this 4 days after I have no callback. I even chased and a person was going to send him a message and no reply. It seems the management don’t care about issues here. I could go on but don’t have enough character left to write it. poor, poor, poor.
Stayed 2 nights in Jan 2025

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

John

Stayed 1 night in Jan 2025

8/10 Good

Mark

Travelled with partner
Great hotel with big luxurious rooms. Good heating and hot water.
Stayed 4 nights in Jan 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
The rooms are dated but the service, staff and food were all very good
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Travelled with group

Wonderful stay

We had a fabulous time at the palace hotel. The room was lovely and clean and it had a tremendous view of Buxton. We had dinner and breakfast at the hotel,both were great, service and quality of the food. We will be back in June as we have booked tickets for a show at Buxton Opera House. I was unaware that the swimming pool has a charge of £6 and an extra £2 for a towel. This is not advertised anywhere on reception that I could seem
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely old building, our room was dated but they are in the process of modernisation. Spa and main function room looked great.
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Paul

Stayed 1 night in Dec 2024

8/10 Good

Margaret Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a beautiful building. Full of architecture . It is very close to the town. The bed was hard but we managed to sleep. Nice and warm in the hotel. The coffee was great. We had dinner. It was a very good buffet. Breakfast good too.
Stayed 1 night in Jan 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic and stunning hotel. Staff warm and welcoming. Room was excellent
Stayed 2 nights in Jan 2025

6/10 Okay

dave merritt

Dave Merritt

The room was adequate and Tomb like the staff were ok , The morning revealed the follow concerns .Dog faeces and leaves in corridor. The restaurant facilities not as good as the local Weatherspoons and overpriced
Stayed 1 night in Dec 2024

10/10 Excellent

Jackie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Faded Lady but Value for Money

Derided by some, Britannia Hotels do the nation a great favour by taking on some of the ‘glamour hotels’ of the past. In making them affordable for the mass market compromises have to be made and with the Palace Hotel this shows in some of the areas of decor. The ‘Spa’ was a limited experience- a small weights room, an excellent steam room and sauna but the pool was cold and there was no “jacuzzi”. Breakfast was fine though we arrived at 9am, 30 mins before it closed, and the room was packed and the staff a little overwhelmed- our fault for being late arrivals. At £72.50 for a compact room plus breakfast it was excellent value.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Obi

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The outside was phenomenal. Loved it. Inside was back in the 1800s and old fashioned. The pool was cold. Breakfast wasn’t the best with the hot chocolate empty. Toaster was slow and not working properly. Nice staff in the hotel though
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 12 nights in Dec 2024

8/10 Good

Dom

Liked: Cleanliness, amenities, property conditions & facilities
good price
Stayed 1 night in Dec 2024

8/10 Good

Neil

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024