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Britannia Palace Hotel Buxton & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Indoor pool
Aerial view
Exterior
In-room safe, desk, WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Hot tub
  • Bar
  • Spa

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Buxton Baths
    3 min walk
  • Devonshire Dome
    4 min walk
  • Buxton Opera House
    4 min walk
  • Manchester (MAN)
    45 min drive

Room options

View all photos for Standard Single Room

In-room safe, desk, WiFi, bed sheets

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

In-room safe, desk, WiFi, bed sheets

Standard Twin Room

  • 3.3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

Old Hall Hotel

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (979)
The price is NZ$215
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Old Hall Hotel

About the area

Buxton

With a stay at Britannia Palace Hotel Buxton & Spa in Buxton, you'll be in the historical district, within a 5-minute drive of Peak District National Park and Buxton Baths. .This spa hotel is 0.2 mi (0.4 km) from Buxton Opera House and 0.2 mi (0.4 km) from St Ann's Well.

What's nearby

  • Buxton Baths - 3 min walk - 0.3 km
  • Devonshire Dome - 4 min walk - 0.4 km
  • Buxton Opera House - 4 min walk - 0.4 km
  • Pavilion Gardens - 4 min walk - 0.4 km
  • The Crescent - 4 min walk - 0.4 km

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Costa Coffee - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Seasons - ‬2 min walk
  • ‪Railway Hotel - ‬6 min walk
  • ‪Buxton Tap House - ‬3 min walk

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with a full-service spa and a health club
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.
Stay in one of 186 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and a hair salon.
Stop by the hotel's restaurant, Dovedale Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Buxton? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10:30 AM.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7.00 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 5.00 per day)

Food and drink

  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10:30 AM on weekends: GBP 12-15.00 for adults and GBP 6-10.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space (172 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Picnic area

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Fee for in-room wireless internet: GBP 7.00 per 24-hour period (rates may vary)
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 275 out of 1001 reviews" "
Rating 8 - Good. 335 out of 1001 reviews" "
Rating 6 - Okay. 191 out of 1001 reviews" "
Rating 4 - Poor. 124 out of 1001 reviews" "
Rating 2 - Terrible. 76 out of 1001 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Rolandas

Stayed 1 night in Aug 2024

6/10 Okay

Sophie

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Stayed 1 night in Aug 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service
Its a good base for exploring the Peak district. The room space is large enough even though I’ve booked a compact room. Although, the hotel is a good base to explore around, the room is not regularly cleaned when we go out and the towels are not changed. Also, the shower/bath is leaking. Parking is also a problem as I paid parking for 3 nights but on the 2nd night, the parkung is full and I have to find parking on the street. Though, the hotel refund the night I wasn’t able to park, I find it incovenient to look for parking space that should have been reserved for guests who paid in advance. Despite all of these, the staff are very accommodating, friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

charlotte

Stayed 1 night in Aug 2024

6/10 Okay

FIONA

Stayed 2 nights in Aug 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palacial Palace Hotel
This was My first stay in this hotel and paying over £100 a night for admitedly a spacious luxurious room is it not a bit much to then have to pay a further £5 a night to park in its grounds.... The only problem I encountered was the intermitent wi-fi signal and as regards the T.V. given the clientele I would strongly suggest they add the 'Talking Pictures' channel to those we can watch.
Stayed 2 nights in Aug 2024

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff, Hotel and Location
Wonderful 1 night stay, everything was perfect, large twin room with a very large bathroom. Our 4th time of staying and we've never had anything but good to say about the Palace, staff and Buxton itself. Thanks
Stayed 1 night in Aug 2024

6/10 Okay

Janette

Travelled with partner
Liked: Staff & service
I booked for the leisure facilities, but they were closed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel
Great time at the Palace Hotel. Only thing that let them down is the bar service...it is very slow.
Stayed 1 night in Aug 2024

4/10 Poor

Benjamin

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were excellent. The bed had earwax stains on the blanket, and the ceiling had a large brown smear on it, not like a watermark, much darker and deliberately smeared. The bathroom looked nice, but when you ran the bath, the shower turned on, you could either have a bath with a shower running, or a shower going from hot to cold occasionally. Otherwise, it was a pleasant trip.
Stayed 2 nights in Aug 2024

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very tired old hotel…. Amazing building from the outside. Could do with a £1m makeover. Plug hole in the sink blocked when we first turned up to the room, towel rail was hanging off the wall. The sink in the bathroom is too small to fill the kettle up which is provided in the room. Bedding not clean. The room had not been checked before it was let. Cheap price but Hou can see why.
Stayed 1 night in Aug 2024

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place for a quiet break and easy access to surrounding landmarks.Unfortunately the pool was closed for renovations.
Stayed 2 nights in Aug 2024

4/10 Poor

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No customer service
A lovely old hotel and relatively clean but interaction with staff very poor. No discussion on check in about dinner or breakfast, parking is charged but they don’t record your vehicle number so not clear which car is for which room. Anyone can use the tablet to record reg number. Cheap, not so cheerful but stayed in far worse and most of them Britannia.
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with partner
Disliked: Staff & service
The bedroom was very small, with the toilet in a cupboard, but for the price at a 4 star hotel not unexpected. the hotel was a bit shabbier than I expected, and the layout downstairs a bit odd, but an old building so perhaps understandable (the entranceway/stair is stunning). We didn't test the spa. location great, and perhaps if we'd spent more the room would have been better.
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Poor show hotels.com
Hotels dot com market this accommodation as providing wifi. No where did it say wifi in the room was chargeable. A con. And the service by the children working there terrible. Also, the pool was not available due to refurb. Also, not advertised in the listing. In all, very disappointed. If I’d known any of this, I would have booked elsewhere. I did not get what I expected when I booked.
Stayed 1 night in Aug 2024

6/10 Okay

N

Travelled with family
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
OK
Lovely location. Outrageous £5 parking fee for motorbikes even though 3 fitted into 1 car park space, Jobsworth day reception. Excellent evening receptionist. Paid for larger room. Dreadful rear facing cell. Evening receptionist allowed us to swap to garden view. Good and reasonably priced bar. Very noisy plumbing.
Stayed 1 night in Aug 2024

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

JESUS DARIO, Nottingham

Travelled with group
Liked: Cleanliness, staff & service
Decent quality hotel with some aspects to improve. It is obviously an old building but it is kept to a good standard. The additional surcharge for parking and WiFi (!) is not great in this age when internet is a basic commodity. Only one towel was provided for two guests. It is ok to encourage reuse of towels for sustainability, but come on, one towel per guest please. Breakfast not great for the surcharge of £12 but no much choice in walking distance. Overall, quality does not quite match the price.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Stayed 2 nights in Aug 2024

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff smart. Chef off sick so limited food options. Room clean, but bathroom and toilet very compact and toilet door did not close. As single traveller in room at top of hotel and end of corridor. No view.
Stayed 1 night in Aug 2024

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent. Will definitely return
Stayed 1 night in Aug 2024