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Britannia Palace Hotel Buxton & Spa

4.0 star property

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Exterior
Aerial view
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Spa
  • Parking available
  • Bar

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Buxton Opera House
    ‪4 min walk‬
  • Pavilion Gardens
    ‪4 min walk‬
  • The Crescent
    ‪4 min walk‬
  • Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 3.3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Old Hall Hotel

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1009)
The price is NZ$212
for 1 room
includes taxes & fees
23 Mar - 24 Mar
Old Hall Hotel

About the area

Buxton

With a stay at Britannia Palace Hotel Buxton & Spa in Buxton, you'll be in the historical district, within a 5-minute drive of Peak District National Park and Buxton Baths. .This spa hotel is 0.2 mi (0.4 km) from Buxton Opera House and 0.2 mi (0.4 km) from St Ann's Well.

What's nearby

  • Buxton Baths - 3 min walk - 0.3 km
  • Devonshire Dome - 4 min walk - 0.4 km
  • Buxton Opera House - 4 min walk - 0.4 km
  • Pavilion Gardens - 4 min walk - 0.4 km
  • The Crescent - 4 min walk - 0.4 km

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Costa Coffee - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Seasons - ‬2 min walk
  • ‪Railway Hotel - ‬6 min walk
  • ‪Buxton Tap House - ‬3 min walk

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with a full-service spa and bars
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Stay in one of 186 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, a hair salon, and wedding services.
Stop by the hotel's restaurant, Dovedale Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Buxton? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 5.00 per day)

Food and drink

  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10:30 AM on weekends: GBP 12-15.00 for adults and GBP 6-10.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space (172 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Picnic area

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 300 out of 1014 reviews
Rating 8 - Good. 340 out of 1014 reviews
Rating 6 - Okay. 190 out of 1014 reviews
Rating 4 - Poor. 115 out of 1014 reviews
Rating 2 - Terrible. 69 out of 1014 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Rebecca, Batley

Travelled with partner
Disliked: Property conditions & facilities
Building very large and very old so the upkeep is going to be a challenge. Couldn't turn the heating down or off in the bathroom so it was nuclear hot in the room when we entered. Had to sleep with the old sash window open. Stayed in room 52 which had no lift access, massive bathroom, ceilings really high, not many power sockets for charging your electricals, TV off to the side of the bed in front of the window which made shutting curtains a challenge. You had to pay for wi-fi for each device in the room but it was free in the lobby.
Stayed 1 night in Dec 2024

2/10 Terrible

Sharon

Travelled with group
Disliked: Staff & service
Hotel was ok but after we came back from a night out we found somebody else’s jacket on our bed. Told receptionist who didn’t seem that interested. Woke up in the night to someone trying to enter the room. Told reception in the morning and they are going to look in to it
Stayed 1 night in Dec 2024

10/10 Excellent

Betsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveything was beyond amazing tbh! It is a lovely hotel and super tidy and clean! If you have trouble sleeping be sure to bring your own pillow, but other than that I really cannot fault it! Parking on site was excellent
Stayed 1 night in Nov 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool was cold and we had to pay for the use of the pool which should be stated on hotel.com web site. We picked this hotel due to it having a pool and parking both which we had to pay extra for
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built in 1868, this is a Majestic Hotel that sits on a hill overlooking the town of Buxton. It has a Victorian appearance when you walk through the revolving doors, but with a luxurious, and comfortable feel in the reception, and lounge, bar area. The staff greet you on arrival with a smile, warm and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Rob

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel friendly staff, I thought the hotel would have supplied Buxton water supporting local business
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at this hotel for two lovely nights. We were very pleasantly surprised by the size of our room and were impressed by the cleanliness and quality of the hotel in general. It is a grand looking hotel, huge and spacious with a pool and gym and marvellous looking banquet rooms. We only ate breakfast at the hotel during our stay there and it was a pleasant experience. We ate out at a couple of the many restaurants in the town centre. I can fully recommend the nearby Thai restaurant where the food was delicious. My one and only complaint is there is no free Wi-Fi. It costs £7 per device per day, which would incur an additional charge of £28 fo both me and my wife. That said though we thought the price of our two night stay was very reasonable and the staff we interacted with were really polite and friendly. We will definitely be back.
Stayed 2 nights in Nov 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Room comfort
Room was very cold amd needed to soeak to hotel staff to het heating sorted. Room was also very noisy with exrernal noise of swimming pool amd spa constant throughout the night. Hotel is in serious need of updating as needed to unplug kettle/tv to ensure we charged our mobile phones. Food in restauramt was ok as was breakfast, however no mixed berries for breakfast. No one on hand for a choice of eggs so left with fried.
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Irritating
I use a Powerchair. I found the hotel’s accessibility difficult. The bathroom was not accessible, and I found it difficult to be expected to climb into the shower, which I couldn't. Most accessible bathrooms are the wetroom type. More accessible sockets would also be helpful and the room was quite cold. It felt like the room was thrown together just so they could claim they had ‘an accessible room’ The charge of £7 per day per device is excessive for wifi. I didn't use it. It was also irritating to be expected to negotiate my way from the dining room back to my room to get my wallet/ phone to pay for an orange juice I had with my meal.
Stayed 1 night in Nov 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Pool was very cold but was warned that it was
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel with very helpful front desk staff
Stayed 2 nights in Oct 2024

6/10 Okay

Jason

Stayed 1 night in Nov 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great room. Staff were a bit thin on the ground. No female changing available at the pool
Stayed 1 night in Nov 2024

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well needed break. Staff were very good on reception. Sadly we were not able to book into the spa treatments But otherwise a fabulous stay Looking forward to returning 👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reserved me atable in sun room very ncbusy .nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel and reception staff were amazing and very accommodating! And the lovely lady at breakfast was absolutely lovely! Was a really comfortable stay for my first night and first ever time in Buxton!
Stayed 1 night in Nov 2024

8/10 Good

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Would have given a higher rating for cleanliness except there was a green finger nail by the pillow, not sure if it was a staff member or previous occupant.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Well we stand at the hotel the room was not up to scratch and there was a Norse was going on all night so we could get to sleep with this Norse.
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a grand hotel, which deserves its name. Excellent location to walk to the theatre, town etc.
Stayed 1 night in Nov 2024