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Britannia Palace Hotel Buxton & Spa

4.0 star property

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Exterior
Lobby
Aerial view
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Spa
  • Parking available
  • Bar

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Buxton Baths
    ‪3 min walk‬
  • Devonshire Dome
    ‪4 min walk‬
  • Buxton Opera House
    ‪4 min walk‬
  • Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 3.3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

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Front of property - evening/night

Old Hall Hotel

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1000)
The price is NZ$215
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Old Hall Hotel

About the area

Buxton

With a stay at Britannia Palace Hotel Buxton & Spa in Buxton, you'll be in the historical district, within a 5-minute drive of Peak District National Park and Buxton Baths. .This spa hotel is 0.2 mi (0.4 km) from Buxton Opera House and 0.2 mi (0.4 km) from St Ann's Well.

What's nearby

  • Buxton Baths - 3 min walk
  • Devonshire Dome - 4 min walk
  • Buxton Opera House - 4 min walk
  • Pavilion Gardens - 4 min walk
  • The Crescent - 4 min walk

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Costa Coffee - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Seasons - ‬2 min walk
  • ‪Railway Hotel - ‬6 min walk
  • ‪Buxton Tap House - ‬3 min walk

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with a full-service spa and bars
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Stay in one of 186 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, a hair salon, and wedding services.
Stop by the hotel's restaurant, Dovedale Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Buxton? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 5.00 per day)

Food and drink

  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10:30 AM on weekends: GBP 12-15.00 for adults and GBP 6-10.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space (172 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Picnic area

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 295 out of 1004 reviews
Rating 8 - Good. 333 out of 1004 reviews
Rating 6 - Okay. 187 out of 1004 reviews
Rating 4 - Poor. 117 out of 1004 reviews
Rating 2 - Terrible. 72 out of 1004 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Well we stand at the hotel the room was not up to scratch and there was a Norse was going on all night so we could get to sleep with this Norse.
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a grand hotel, which deserves its name. Excellent location to walk to the theatre, town etc.
Stayed 1 night in Nov 2024

8/10 Good

Patricia Lynne

Liked: Cleanliness, property conditions & facilities, room comfort
Grand old hotel
Was alright, quite noisy early morning with fire doors banging shut. A great lack of plug sockets when we found a near one it wasn't working. This is a grand hotel but cant help feeling the rooms could do with a bit of modernising. Breakfast was good and the staff very accomadating.
Stayed 1 night in Nov 2024

4/10 Poor

YVONNE

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Perhaps we were unlucky this time...
It was disappointing. We have been regular guests over the last few years but not sure I'll go back. Room was too hot, no internet in rooms or public areas, bed too uncomfortable - I even slept on the floor on first night - bath small, distance between bath and toilet very small and I cut my thigh on the toilet roll holder. As it drew blood, I decided not to use the sauna for hygiene reasons and it was mentioned that the chlorine in the pool probably wouldn't be too good for me neither. As we had gone mainly for the pool and spa, that was the end of that part of our break. Breakfast was also sometimes chaotic; on the first morning, there were no cups for hot drinks, no glasses for fruit juice, no bowls for fruit or cereal and no plates for cooked breakfast. Of course it can be hard to judge what time guests might want to have breakfast but I don't remember this type of situation before, and on the last night, had to wait over an hour for a bar snacks Margherita pizza. Not sure what type was brought but it wasn't what we ordered and I couldn't eat it, it tasted of marmite.
Stayed 4 nights in Oct 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent
Stayed 2 nights in Oct 2024

2/10 Terrible

Clare

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Ghastly rip off!
This was probably the worst hotel stay we have experienced. Firstly it wasn't cheap £95 of the room plus £10 for our dog plus £5 for parking. Exterior of hotel impressive, Interior dated and in need of a big refurb. Resembled a care home and food smelled institutional. We were given a room on the ground floor, Great! as we had cases, a dog and bags. Long walk to tiny crooked staircase and our room. Looked like student accommodation with the cheapest furniture, no space to move at all, heating on full blast, which made it like an oven. We had to move the furniture to open the window and wedge it open with a bottle of water. The MOST uncomfortable tiny double bed, we didn't sleep at all! Horrible horrible, the photos say it all! The extremely pleasant cleaning lady, said next time ask for a room on the main floor! Definitely won't be a next time!!!! Coach loads of people on cheap trips with anyone else subsidising their costs I presume! We were room 8 unfortunately.
Real luxury!
Ghastly furniture!
Your room number 8 is on the ground floor!
Resembles a care home!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The good old Palace Hotel has been done up since we last stayed here. All round it looks better and feels better than before. Not everything is perfect though: breakfast is a bit of a crush; and trying to force guests to pay for wifi seems like something from another era! Anyway, it's a better prospect than it was before, providing your phone has good data.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a perfect stay
Lovely check in. The receptionists was friendly, efficient, professional and had superb local knowledge. The hotel is well maintained, and beautiful. The pool was clean and calm with nice staff, with excellent sauna and steam room. Our stay was perfect.
Stayed 2 nights in Oct 2024

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again at the Britannia Palace, everything as it should be, an old building so expect the odd creak but for the price I’d say it was great value.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great for my two children. Really enjoyed the location and facilities.
Stayed 1 night in Oct 2024

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient for Station and Opera House.
Stayed 1 night in Oct 2024

8/10 Good

Sam

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay
Stayed 1 night in Oct 2024

6/10 Okay

arthur

Liked: Cleanliness, property conditions & facilities
i got to the hotel and it took 20 minutes to sort out my room. this was NOT the hotels fault as expedia had given the wrong date. i was only there for one night as i was going to a show at the nearby opera house. i just slept there and left.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Very good quality hotel at a decent price
Stayed 1 night in Oct 2024

8/10 Good

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two double rooms. Both were spacious, modern and clean. Parking cost £5 for 24 hours and we parked right outside the hotel. Room facilities were good.
Stayed 1 night in Oct 2024

10/10 Excellent

Venkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Possibly the worst bed I've ever slept on, room not made up during stay.
Stayed 3 nights in Sep 2024

8/10 Good

David

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Grand hotel, could improve on breakfast
The breakfast was not the best they need to buy better sausages and offer scrambled egg. The mushrooms were great. Otherwise the hotel decor had improved from last time I whent.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Before booking the hotel, I read reviews (for the standard double room), it was not so great, but it's the only place we found with availability near where we were going, so I went ahead and booked it. Upon arrival of the hotel, the outside and the lobby were beautiful, and they had the air of elegance, and there were many well-dressed cliental, and looks like it's a place for a destination wedding. Well, we were sorely disappointed with our room. Here are a few major and minor issues: * OUR SINK WILL NOT DRAIN. * We only had one set of towels, and they were SO THIN and old and ratty. * The room was small that you cannot move your suitcase around the bed without lifting over the bed to it to the other side. * There were 2 packs of coffee (all others we been to had 6 or more packs) * No elevator to our room, 3 flights up (something to consider) * All the pillows were hard as a rock The only good thing I can say is that it is clean. I can put us a lot as long as the room is clean.
Stayed 2 nights in Sep 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good discount on normal 1 night price made this hotel stay unmissable. Literally across the road from Buxton Opera house. However, our double bed was 2 singles joined together and my mattress was hard, like sleeping on a table top or floor. I wasnt allowed to book breakfast at time of room booking (£24 for 2) so we walked down to Wetherspoons (10 mins) and had it for £12 for 2 with unlimited Lavazza coffee.
Stayed 1 night in Sep 2024

8/10 Good

WAYNE

Travelled with partner
Lovely hotel and staff
Stayed 1 night in Sep 2024