Booked for a Sat. Night wanting a last minute getaway, Byron is expensive but at $499 we thought this was going to be a bit special. On arrival a rather stressed lady checked us in, on being shown our room we were surprised to see that the three windows down the side opened onto a stone retaining wall barely a meter away. The French door at the end opened to a little lawn.
Our room door was opposite a toilet which was left open. The room decor was tired, not awful but just dated and not luxury. The overall feeling of the room was a bit like a cave, the rug under the bed was too small. The amenities in the bathroom more akin to a motel than an expensive hotel. We were told on arrival that if we wanted breakfast we had to book it before 5 pm we forgot to do this and really felt like a cup of coffee the next morning before we left, on presenting at the checkout the staff member simply said did you have anything from the mini bar? Ok well go can leave now?! It really would have been so easy to be polite and offer a cup of coffee, we were so surprised we did just leave! Our room adjoining the breakfast room was noisy on Sunday morning. I really feel that Victoria's is absolutely not worth the money, the lack of caring, courtesy and tired"Tuscan?" decor make this a bit shamefull on the international hotel market.
We have stayed in divine hotels in Europe, Asia and Africa for a lower price and been made to feel a lot more welcome. lift your game Victoria's.