The staff is awesome. They are respectful, pleasant, hardworking and willing. The property is a death trap, a fire hazard. There are hardly any windows, small tight passageways/corridors, lots of stairs to rooftop restaurant, exposed electrical wiring, even in the shower. No fire extinguishers or sprinkler system in sight. Most rooms have no windows. Our room has a small, tight smelly bathroom, a broken bed, nonstop running water in toilet, no way to turn off a few lights...either sleep with all lights on or in total darkness in a room with no windows. Beware of tour guides, even some hotel staff. Big scams, total shake down for all your money once you decide to hire one of them. Hawkers of all ages, grown men, women and young boys would not leave your side if you walk around the neighbourhood...they are like flies.
I would not recommend anyone to stay in this property.
On the positive side, it's the proximity to the pyramids and the staff at this property is hardworking, respectful and extremely pleasant.