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Casa Mallorca

3.0 star property

Photo gallery for Casa Mallorca

Interior
Reception
Interior
Desk, iron/ironing board, free WiFi, bed sheets
Habitacion Jr Suite, 1 Cama Queen Size

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av Puertos #82-A, Lote 7 Mz 9 Sm 31, Mpio. Benito Juarez, Cancun, QROO, 77508
  • Plaza 28
    ‪18 min walk‬
  • Cancun Mall
    ‪4 min drive‬
  • Ultramar Ferry Puerto Juárez
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Habitacion Jr Suite, 1 Cama Queen Size

Habitacion Jr Suite, 1 Cama Queen Size

Habitacion Jr Suite, 1 Cama Queen Size

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Standard, 1 Cama Queen Size

Habitacion Standard, 1 Cama Queen Size

Habitacion Standard, 1 Cama Queen Size

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Deluxe, 1 Cama Queen Size

Habitacion Deluxe, 1 Cama Queen Size

Habitacion Deluxe, 1 Cama Queen Size

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

ibis Cancun Centro

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1219)
The price is NZ$130
for 1 room
includes taxes & fees
19 Apr - 20 Apr
ibis Cancun Centro

About the area

Cancun

With a stay at Casa Mallorca in Cancun (Downtown Cancun), you'll be a 4-minute drive from Cancun Mall and 7 minutes from Ultramar Ferry Puerto Juárez. .This hotel is 4.2 mi (6.8 km) from Playa Tortugas and 6.1 mi (9.8 km) from Tortuga Beach.

What's nearby

  • Las Plazas Outlet Cancun - 14 min walk - 1.2 km
  • Plaza 28 - 18 min walk - 1.5 km
  • Cancun Mall - 4 min drive - 4.2 km
  • Ultramar Ferry Puerto Juárez - 7 min drive - 6.1 km
  • Playa Tortugas - 13 min drive - 6.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪La Borrega Kabah - ‬2 min walk
  • ‪Los Abuelos Campestre - ‬2 min walk
  • ‪Toks - ‬15 min walk
  • ‪Pollo Pirata - ‬4 min walk
  • ‪Nutrisa - ‬6 min walk

About this property

Casa Mallorca

Mediterranean hotel in Cancun with a restaurant
Casa Mallorca offers 10 accommodations with complimentary newspapers and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.
Make yourself at home in one of the 10 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Casa Mallorca has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 189 for adults and MXN 189 for children
  • A restaurant

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 189 for adults and MXN 189 for children
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Boutique Casa Mallorca Cancun
Hotel Boutique Casa Mallorca
Boutique Casa Mallorca Cancun
Boutique Casa Mallorca
Casa Mallorca Hotel
Casa Mallorca Cancun
Capital O Casa Mallorca
Casa Mallorca Hotel Cancun
Hotel Boutique Casa Mallorca

Casa Mallorca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 104 reviews
Rating 8 - Good. 34 out of 104 reviews
Rating 6 - Okay. 7 out of 104 reviews
Rating 4 - Poor. 1 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ameyalli

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service when we arrived. Room was clean and cozy.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Dec 2024

10/10 Excellent

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Budget place without the shrills. Miguel was very attentive and makes great coffee!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chuck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this hotel! Staff were very friendly and welcoming. Great value and would definitely stay here again!
Stayed 2 nights in Dec 2024

8/10 Good

Caren M

Liked: Staff & service
Small, affordable stay in Cancun
Casa Mallorca is a small family run hotel off a main street, which made it easy to walk to other areas to find food, shopping, etc. The staff were helpful and the cafe that is attached to the hotel is great. Food was tasty and it had excellent coffee.
Stayed 2 nights in Oct 2024

6/10 Okay

Karoly

Liked: Cleanliness, staff & service
No tv inthe room. No microvave.
Stayed 5 nights in Oct 2024

8/10 Good

Yuen Yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place to stay for one night stopover in Cancun. It had plenty of eateries very close and within easy access to buses and taxis. The check-in was slow and it was not clear where to go. We waited outside the gate and had tried to call the hotel but there was no answer. In the end we enquired at the cafe and was told to wait there until a staff can come check us in. The room was nice and simple and clean and served our needs.
Stayed 1 night in Oct 2024

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the coffee at the restaurant here.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family who own & run this property are the kindest of people, not to mention how they do what they can to make sure your experience with them is as relax & comforting as possible. I stay with them every time I pass by Cancun & it’s always such a pleasure to be there.
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful stay! Casa Mallorca's charm lies in its friendly and accommodating staff. They went above and beyond to ensure a comfortable and enjoyable experience. While the property itself might not offer the luxurious amenities of some larger resorts, the warm hospitality more than makes up for it. Overall, it's a fantastic choice for travelers seeking a welcoming and friendly atmosphere in Cancun.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my 1st visit to Cancun, my goal was to experience more of downtown culture, before moving to the hotel zone for a few nights. Mission accomplished. My stay here was great! This is small family run hotel. I’m not sure, but maybe there are 10 rooms. My room/bathroom was super clean, wifi and a/c worked great, etc. Diana speaks perfect English and is super nice. She was around all day to help out. My only note is that you can hear general city noise. Not a big deal for me, but I just wanted to note. As some have posted in reviews, there are no signs for this place. If you arrive during the day when the restaurant is open, you can enter there. If you are arriving super early or late, you might want to just drop them a message to give a heads up. As for location…You can hail a taxi or city bus from the main street, about 100’ away. A large Soriana supermarket is very close, but I liked the Chedraul more, just a few minutes further. Mercado 28 is about a 1-mile walk. There are a bunch of restaurants in close proximity. They also operate a restaurant and café window store in the hotel. I only ate there once, but it was excellent. Thank Casa Mallorca for your hospitality!

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially enjoyed the Casa's cafe and the host's friendly service and English.
Stayed 4 nights in Feb 2024

8/10 Good

Lixuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean. the owner is very nice and helpful. There is no lobby or common sitting area. We arrived late at night, it would be helpful if there is a doorbell. The lady in the restaurant next door confirmed we’re at the right place. installing an exhaust fan in the bathroom with waterproof paint will reduce moisture accumulation. It was a good stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Friendly and very helpful staff. We will definitely stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jorge and his daughter were extremely sweet and helpful! They really made us feel like friends even though we were just there for one night. The area is relatively quiet and next to a park, but there are lots of shops and restaurants nearby. Easy to come and go with a very secure gate and lovely plants and flowers. Would definitely recommend!
Stayed 1 night in Dec 2023

8/10 Good

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta muy bien, solo le faltan TVs a las habitaciones
Stayed 1 night in Nov 2023

10/10 Excellent

Colette, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay for a layover or short stay in Cancun. Very clean and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were incredibly, very informative and friendly. Room was very clean and quiet. Definitely stay again
Stayed 3 nights in Aug 2023

10/10 Excellent

Neri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to move around and it's in the middle of everything. The stuff is very friendly and kind. Willing to help.
Stayed 4 nights in Aug 2023

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

David

Stayed 1 night in Nov 2022