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Crown Paradise Club Cancun All Inclusive

3.5 star property

Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
6 restaurants, breakfast, lunch, dinner served; barbecue
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Honeymoon Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Pool

Explore the area

Map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Delfines Beach
    ‪6 min walk‬
  • El Rey Ruins
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

  • Ocean view
  • 42.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Family Suite Crown

Family Suite Crown

  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

  • Ocean view
  • 38.25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Paradise

Family Suite Paradise

Family Suite Paradise

  • 61 sq m
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

View all photos for Standard Room (Plus)

Standard Room (Plus)

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (4064)
The price is NZ$499
for 1 room
includes taxes & fees
3 May - 4 May
GR Solaris Cancun & Spa - All Inclusive

About the area

Cancun

With a stay at Crown Paradise Club Cancun All Inclusive in Cancun (Zona Hotelera), you'll be a 4-minute walk from Iberostar Cancun Golf Course and 6 minutes by foot from Delfines Beach. .This all-inclusive property is 0.4 mi (0.7 km) from El Rey Ruins and 4 mi (6.4 km) from La Isla Shopping Mall.

What's nearby

  • Iberostar Cancun Golf Course - 4 min walk - 0.4 km
  • Delfines Beach - 6 min walk - 0.6 km
  • El Rey Ruins - 8 min walk - 0.7 km
  • Maya Museum of Cancun - 2 min drive - 2.4 km
  • Aquaworld - 4 min drive - 4.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬2 min drive
  • ‪Zai - ‬2 min walk
  • ‪Km 19.5 - ‬18 min walk
  • ‪El Antiguo Laguito - ‬2 min drive
  • ‪Bogavante Restaurant - ‬12 min walk

About this property

Crown Paradise Club Cancun All Inclusive

Family fun on the beach, with 3 outdoor pools, near El Rey Ruins
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Make yourself at home in one of the 617 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy barbecue at Wayne's Boots, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has facilities measuring 7320 square feet (680 square meters), including a conference center. Free self parking is available onsite.
Wayne's Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
La Palapa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • Los Gallos
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,320 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club
The property will be renovating from May 2 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.86 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only non-alcoholic beverages are available via room service.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1129 out of 3223 reviews
Rating 8 - Good. 821 out of 3223 reviews
Rating 6 - Okay. 595 out of 3223 reviews
Rating 4 - Poor. 335 out of 3223 reviews
Rating 2 - Terrible. 343 out of 3223 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

william joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. The lobby doesnt really have a quite hour so it tends to be loud late. The food is really good. Nice staff. Very helpful.
Stayed 5 nights in Jan 2025

4/10 Poor

Gilberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Linda Joyce

I have been coming to this property for 35 years. I like the location I like the beach. I was just here for Thanksgiving holiday I noticed that the management was different and the management did not put both our rooms close together. Also, we did not receive the perks that we were supposed to get for the VIP which was one of the reasons I enjoyed coming to this hotel. I like the staff here and it is clean, but the management doesn’t seem to care about the clients now and they are not giving you what you use to get , this month. I was excited because I I returned booked the honeymoon. Suite to enjoy it Jacuzzi on the oceanfront balcony, but I was told when I arrived that even though I booked my trip and paid for it six months ago, my suite was not available, I was extremely disappointed and upset. They put me facing the construction with no Jacuzzi with an extra bathroom and an extra TV and a kitchen which I have no use for the reason I booked the honeymoon. Suite was so that I could enjoy the Jacuzzi on the balcony and then they wasted an entire day of my vacation because they told me I had to move the next day and I waited for that to happen as I couldn’t plan to leave the hotel . I lost an entire day of my vacation and was extremely upset by this. I will not return to Paradise because they did nothing to try to make me feel better or happy or compensate me. They tried to tell me they were giving me a better room, which was not true .
Stayed 3 nights in Jan 2025

8/10 Good

Jose M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good experience overall
Stayed 10 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Janice

Stayed 5 nights in Jan 2025

10/10 Excellent

Grace Marie Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! We loved how friendly the staff was and how quickly they helped with anything you needed.
Stayed 3 nights in Jan 2025

4/10 Poor

Jacqueline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Information for restaurant reservation is not given to you at check in was is terrible and makes the experience difficult. Some people are great with a drink and others aren’t. Beds are hard, rooms needs maintenance. Shower tub seemed to be falling apart, towel racks needed to be tightened. TV continuously kept shutting off. We called for help with no resolution. We told the front desk and no resolution. Found a huge cockroach in our room in day 4. Staff isn’t very friendly and gives attitudes. Found a few great waiters and stuck with them. Asked for more pillows and covers and received them. Food was good. Los gallos restaurant was very delicious.
Stayed 2 nights in Jan 2025

2/10 Terrible

Ravi Shankar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience staff is not at all helpful… rude behaviour never going back
Stayed 5 nights in Jan 2025

6/10 Okay

Ramona K

Travelled with partner
Liked: Cleanliness
We were not happy with this property. While checking in, the front desk was not friendly or welcoming and seemed bothered by questions. They only wanted to make sure you understood if you lost the room card, towel cards or towels, there was a $50 fee each if they needed to be replaced. When we got to our room, it smelled like an old musty basement and made all of our clothes smell. The bed was rock hard and so uncomfortable. It was very hard sleeping here. The safe was broken and didn’t work and we had to go to the front desk to ask to get a new one because it’s hard getting anyone on the phone. The bottle of champagne in the room was a nice touch but unfortunately there were no glasses to drink it. We asked for glasses several times but they were never brought up. They offer room service for an extra $5 each time you call but they don’t answer the phone when calling for room service. We got through once out of the 4 times that we called and then it took over an hour to get our food. The drinks were very watered down and getting service by the pool was almost nonexistent. The food at the buffet was pretty bad, the restaurants were a little better but you had to make reservations in order to dine. The best part were employees in the restaurants and the cleaning ladies. They were very welcoming, friendly and efficient. It was disappointing and I would not stay here again.
Stayed 4 nights in Dec 2024

8/10 Good

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Dec 2024

6/10 Okay

WEI

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The food is no good, not so many choices, the seafood restaurant is disappointing.
Stayed 5 nights in Jan 2025

8/10 Good

Matt

Travelled with partner
Liked: Staff & service, property conditions & facilities
Jesus was excellent help !!
Stayed 3 nights in Jan 2025

8/10 Good

Kevin

Stayed 6 nights in Jan 2025

10/10 Excellent

santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, amenities
Nice location but service was bad
Stayed 6 nights in Jan 2025

10/10 Excellent

DAYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

2/10 Terrible

LUZ MERCEDES MORENO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Se robaron el dinero despues de cancelar el paquete alas dos horas de recervar
Stayed 6 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! We were really happy with our room (with spa tub on club floor), resort was amazing with lots to do including 4 pools, direct beach access, night club, theatre, nightly shows and more. The staff was absolutely wonderful, especially in the buffet area. We would definitely stay again!
Stayed 8 nights in Dec 2024

6/10 Okay

Lizbeth

Stayed 6 nights in Jan 2025

4/10 Poor

Dustin Kaleb Cain

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Review Incoming… We have stayed here before so we knew what we were paying for the price. 1. do not come here if your looking for somewhere quiet/ adult only - it is a FAMILY resort. With one adult section 2. the service was over all mid tier - however a few shoutouts go to the pool bar guy havier- and 3 people from the 8th floor lounge Carlos, Jerry and maria - they were all so lovely and welcoming. 3. the food is below mid. The american breakfast on the 8th floor lounge is the best breakfast- the lunch options are slim because the burgers taste horrible and the fries are soggy - you can order room service but it will take over an hour to get it - buffet food wasn’t very good either - i’m not even a picky eater and i can always find something to eat. the restaurants are a bit better - we like Wayne’s Boots and the italian and mexican place was alright. but if your looking for good food then skip 4. the pools were freezing . Our entire week there we had one day with a hotub and it was only one of them so you had 30 adults crammed into one spot - took a bunch of people complaint for them to actually do something about it 5. there’s nothing going on. the activities are next to none Nor even a bubble party or a foam party. there’s no energy and it’s boring 6. Watch your drinks at the On site disco - my boyfriend got roofied and has been sick for 2 days now. No security at the disco or anything- we’re just glad he’s okay. 7. The rooms are pretty decent - we always get the
Stayed 6 nights in Jan 2025

8/10 Good

Wilson

Travelled with group
Liked: Staff & service, amenities
Liked it for what it is but not something on the wow factor but if your on a budget it's a great place customer service needs to do a lot better I had a hard time getting in touch with them.
Stayed 4 nights in Dec 2024