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Emporio Cancun Optional All Inclusive

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporio Cancun Optional All Inclusive

Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Standard Room
3 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View | View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Maya Museum of Cancun
    1 min walk
  • Iberostar Cancun Golf Course
    7 min walk
  • Oasis Arena
    9 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    16 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Partial Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Double Room, Partial Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.9 out of 5, Good, (2366)
The price is NZ$440
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Occidental Costa Cancún All Inclusive

About the area

Cancun

With a stay at Emporio Cancun Optional All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. .This beach resort is 2.8 mi (4.5 km) from La Isla Shopping Mall and 12.4 mi (20 km) from Moon Palace Golf Club.
View more Resorts in CancunOpens in a new window

What's nearby

  • Maya Museum of Cancun - 1 min walk
  • Iberostar Cancun Golf Course - 7 min walk
  • Aquaworld - 16 min walk
  • El Rey Ruins - 3 min drive
  • Delfines Beach - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬4 min walk
  • ‪Tun-kul - ‬4 min walk
  • ‪El Maguey, Restaurant - ‬12 min walk
  • ‪Market Place - ‬9 min walk
  • ‪MakiTaco - ‬9 min walk

About this property

Emporio Cancun Optional All Inclusive

On beach with outdoor pool, near Iberostar Cancun Golf Course
Emporio Cancun Optional All Inclusive offers 450 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 450 air-conditioned guestrooms. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and coffee/tea makers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a waterslide, and a 24-hour fitness center. This resort also features wireless internet access (surcharge), concierge services, and an arcade/game room.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at CúA Culinary Artisans, one of the resort's 3 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the swim-up bar, or one of 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cancun? This resort has 8288 square feet (770 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
CúA Culinary Artisans - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sunset Grill - Overlooking the ocean, this restaurant serves lunch only. Open select days.
Legacy Room - Onsite sports bar. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 0 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 0 per day)

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 495 for adults and MXN 320 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 swim-up bar and 1 bar
  • Room service available

Restaurants on site

  • CúA Culinary Artisans
  • Bacoli Trattoria
  • Sunset Grill
  • Legacy Room

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (8288 square feet)
  • Meeting rooms - 5

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 495 for adults and MXN 320 for children
  • Fee for in-room wireless internet: MXN 0 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Emporio Cancun Optional All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 721 out of 1503 reviews" "
Rating 8 - Good. 324 out of 1503 reviews" "
Rating 6 - Okay. 186 out of 1503 reviews" "
Rating 4 - Poor. 119 out of 1503 reviews" "
Rating 2 - Terrible. 153 out of 1503 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Héctor

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The service is good but it should be considered to include the transportation service from the airport to the hotel
Stayed 1 night in Sep 2024

2/10 Terrible

irma

Stayed 3 nights in Aug 2024

6/10 Okay

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Breakfast is not so good
Stayed 6 nights in Sep 2024

8/10 Good

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was memorable.
Stayed 6 nights in Sep 2024

10/10 Excellent

Wilderman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff is very friendly
Stayed 5 nights in Sep 2024

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything about the location and comfort was excellent. Food from buffet was always cold. They should work on a way to keep food hot. The food selection was only Mexican. There was no American options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Amrik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good food and outer view is awesome viewing sea side
Stayed 4 nights in Sep 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were very beautiful. We were upgraded to a beach front room near the adults only pool. It ended up being very loud. The extremely sweet front desk ladies were so kind to move us to a much higher floor were we had a beautiful beachfront view and a more peaceful stay.
Stayed 1 night in Sep 2024

4/10 Poor

Edison

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Liza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If youre going to book the hotel the best option would be the all inclusive package. It was worth the price as you do have access to unlimited buffets throughout the day. The staff were very accomdating and polite. Never be shy to ask where something is as they will try their best to assist. The resort is right by the ocean so at night you can find peace with the waves.
Stayed 3 nights in Sep 2024

2/10 Terrible

Mirsada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Karla

Travelled with group
Disliked: Staff & service
Not a warm welcome
Food was great. Hotel rooms were basic and not dirty but not the cleanest. Hotel staff was friendly while at the eating areas but extremely rude and unwelcoming in the other areas of the resort. I was injured at the pool. Tiles were broken at the bottom of the pool floor and i cut my foot pretty badly. Staff was very rude about making sure i was ok and refused to give me an incident report number. I wish they were more accommodating to the people that are paying a good amount of money to be here.
Stayed 3 nights in Sep 2024

6/10 Okay

Mitchell

Liked: Cleanliness
Disliked: Staff & service
Stayed 9 nights in Sep 2024

10/10 Excellent

Deisy, fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone were very helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

MAYTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

EVA

Stayed 1 night in Aug 2024

6/10 Okay

Jonathan, Garden City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
First time staying at this property. Not first time in Cancun though. Cancun is beautiful! I will make it simple and review it pro/con. My stay was 9 days all inclusive. Pros: - Location. Walking distance to bus stop. Used public transportation often. - Safe area -Rooms were nice. AC worked well. Nice bedding/towels/bed. -Adult Pool was good. - Pool bartenders-Esmar I believe his name is was awesome! CONS: -Food. They served the same food. Every. Single. Day. soup and juice options changed occasionally. Breakfast. Lunch. Dinner. Same stuff every time. We started eating local food the last 3-4 days. Staff- they all ask for tips constantly. They could bring you a napkin and they’d ask for a tip. Just by looking at them they probably would ask. It was very uncomfortable at times. And if you didn’t. They look at you weird. We are on vacation. The last thing I want is someone always asking for simply bringing you anything. Activity- there is no night life at the hotel for adults. There’s a sports bar but they allow kids to run and cry in there. Even when it’s 10pm. Foosball tables are junk. Pingpong table is junk. Didn’t get to use the pool table. No night life at all. Pools close at 10. There were more couples then there was families there. I’ve stayed at other resorts. And they always had stuff going on at night. Pool-kids swimming in adult pool. No attention to detail there. Overall. Stay was ok. Rooms were ok. I would recommend looking at other places before here
Stayed 9 nights in Sep 2024

10/10 Excellent

Chase Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Nora E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very beautiful hotel, excellent location, beautiful beach and views.
Stayed 8 nights in Aug 2024

10/10 Excellent

Jaila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing !!! No complaints. it’s super big , clean, comfortable and convenient!!. I would recommend renting a car when out in Cancun because it just makes it more convenient to travel!! Other than that this hotel will definitely see me again <3
Stayed 4 nights in Sep 2024

10/10 Excellent

Rhnijuh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Isabel, Fresh Meadows

Stayed 5 nights in Aug 2024

4/10 Poor

Bianca

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
My personal experience
The air conditioning doesn’t work. Also there was a leakage in the room , we had an in incident and they didn’t care. They don’t have anywhere in the website about the all inclusive , not being all inclusive that they charge $300 pesos additional to order from your room. Poor service from the concierge .
Stayed 2 nights in Sep 2024

4/10 Poor

Lietter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024