Excellence Riviera Cancun - Adults Only All Inclusive Puerto Morelos, MEX - Best Price Guarantee

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Dates

April 2025

May 2025

Premium bedding, pillow-top beds, free minibar, in-room safe

10 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580

Puerto Morelos Beach
‪8 min walk‬
Puerto Morelos Town Square
‪8 min drive‬
Ojo de Agua Beach
‪12 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪22 min drive‬

Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

62 sq m
Ocean view
Sleeps 2
1 King Bed

Excellence Club Junior Suite Pool View

62 sq m
Sleeps 2
1 King Bed

Excellence Club Junior Swim Up Suite Pool View

62 sq m
Sleeps 2
1 King Bed

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

Sleeps 2
1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

98 sq m
Resort view
Sleeps 2
1 King Bed

Free Upgrade To Excellence Club Junior Suite Pool View

Sleeps 2
1 King Bed

Junior Suite Spa or Pool View

62 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

62 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite Ocean View

62 sq m
Ocean view
Sleeps 2
1 King Bed

Separate bathtub and shower, jetted bath, free toiletries, hair dryer

Excellence Club Junior Suite Ocean Front

62 sq m
Ocean view
Sleeps 2
1 King Bed

Excellence Club Junior Swim-Up Ocean View

62 sq m
Ocean view
Sleeps 2
1 King Bed

Free Upgrade To Junior Suite Ocean View

Ocean view
Sleeps 2
1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

Pool
Hot tub
All-inclusive
Spa

for 1 room

includes taxes & fees

30 Apr - 1 May

Preferred Club Master Suite Swim Out Tropical View King | Front of property

On private beach
Pool
Hot tub
Breakfast included

for 1 room

includes taxes & fees

30 Apr - 1 May

2 outdoor pools, pool cabanas (surcharge), pool umbrellas

On private beach
Pool
Hot tub
Breakfast included

for 1 room

includes taxes & fees

30 Apr - 1 May

4 outdoor pools, pool umbrellas, pool loungers

Pool
Hot tub
All-inclusive
Spa

for 1 room

includes taxes & fees

30 Apr - 1 May

About the area

Puerto Morelos

When you stay at Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos, you'll be on the beach, a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. .This all-inclusive property is 10 mi (16.1 km) from Moon Palace Golf Club and 14.1 mi (22.8 km) from Maroma Beach.

What's nearby

Puerto Morelos Beach - 8 min walk - 0.7 km
Crococun Zoo - 3 min drive - 2.3 km
Puerto Morelos Town Square - 8 min drive - 4.4 km
Ojo de Agua Beach - 12 min drive - 4.0 km
Petempich Bay - 14 min drive - 9.0 km

Getting around

Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

‪Market Cafe - ‬11 min walk
‪The Kitchen Table - ‬1 min walk
‪Bordeaux Restaurant - ‬10 min walk
‪Sports Bar - ‬7 min walk
‪Sensai - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools

Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Make yourself at home in one of the 440 guestrooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at The Kitchen Table, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 11 bars/lounges.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Morelos? This property has 104410 square feet (9700 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only. Open daily.

Basmati - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Sailing

Snorkeling

Land activities

Bicycling

Fitness facilities

Soccer

Tennis

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Pilates

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site

Food and drink

10 restaurants
11 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Agave
Basmati
Chez Isabelle
Spice
The Kitchen Table

Things to do

24-hour gym
6 outdoor pools
Beach volleyball
Fitness classes
Full-service spa
Hot tub
Kayaking
Pilates classes
Sailing
Sauna
Shopping
Steam room
Yoga classes

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

104,410 square feet of conference space
4 meeting rooms

Outdoors

Barbecue grill
Free pool cabanas
Garden
On a private beach
Rooftop terrace
Vegetable garden

Full-service spa

14 treatment rooms
Aromatherapy
Body wraps
Couples treatment rooms
Facials
Hot tub
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Massage
Outdoor treatment areas
Sauna
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift (100 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk (110 centimetre high)

Room amenities

Bedroom

Blackout drapes
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch flat-screen TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Composting
Energy-saving switches in guestrooms
Free international calls
Laptop-compatible safe
LED lighting
Living room
Recycling
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Children 18 years old and younger are not permitted at this adults-only property

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos

Excellence Riviera Cancun Adults All Inclusive Puerto Morelos

Excellence Riviera Cancun Adults Puerto Morelos

Excellence Riviera Cancun Adults

Excellence Riviera Cancun Adults Only All Inclusive

Excellence Riviera Cancun Adults All Inclusive

Excellence Riviera Cancun Adu

Excellence Riviera Cancun Adults Only All Inclusive

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

9.4

Exceptional

16 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Dec 2024

Stayed 4 nights in Jan 2025

10/10 Excellent

Adam

Travelled with partner

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property met our expectations and more. The food was outstanding, the drinks were amazing, staff were always smiling and helpful. It rained the one day we were there, but we were able to get a bit of time on the beach and in the pool. The rooms were clean, stocked with amenities (drinks and snacks). Definitely would go back again.

Stayed 1 night in Jan 2025

10/10 Excellent

Jordyn

Travelled with partner

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was amazing! The most relaxing and carefree vacation I’ve ever been on. The staff is what makes this place so special. Everyone is friendly and helpful.

Stayed 6 nights in Jan 2025

2/10 Terrible

David

12 Jan 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I think the 5 star reviews are fake. There is nothing 5 star or “Excellent” about this place. I’ve stayed in 3 star hotels that were far cleaner and friendlier. The rooms are nasty, and crumbling apart with bad patch work everywhere. We had a serious bug problem in our room. Some of the staff are friendly but most aren’t. The food is mediocre and the portions are very small. Oregano Restaurant was probably the worst Italian food I’ve ever had (but did have a great waiter). The lobster restaurant probably had some of the worst attitudes I’ve seen. Miguel, in particular, was nasty and visibly irritated by having to serve. The beach is full of seaweed and the water isn’t clear. No one goes in it. That’s a shame since Cancun is 15 min away and has This is the first vacation that I’ve regretted. Would never return here.

Stayed 10 nights in Dec 2024

10/10 Excellent

Kala

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2025

4/10 Poor

Jeremy

Travelled with group

11 Jan 2025

Liked: Cleanliness, amenities

Disliked: Staff & service

The pools were too cold to swim. Hot tubs were maybe luke warm. The room ceiling fan was loud AC shuts off when you don’t move so you wake up soaked The main phone does not work Tv did not work 1 day. The room we booked 6 months prior was not available when we arrived (suite) The food was average at best, one goes through up the Indian food. Staff failed to restock the snacks, called when we got back and were told we had to wait until morning. At 7 am staff was grinding metal outside our room. We traveled with a group of 12 couples. This is the first and last time. Beware.

Stayed 5 nights in Jan 2025

8/10 Good

ANTONIO P

Travelled with family

11 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Has no buffet

Stayed 7 nights in Jan 2025

10/10 Excellent

Deanna Lynne

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2024

8/10 Good

Jane

11 Jan 2025

Liked: Cleanliness

It was as VIP as expected. I had to ask them to clean my room. And the night before they didn’t do a turn down service.

Stayed 6 nights in Jan 2025

10/10 Excellent

Danielle

Travelled with group

10 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were very friendly and the property was very clean and beautiful. The only drawback is there were limited chairs around the main pool area.

Stayed 4 nights in Dec 2024

8/10 Good

Kim

Travelled with family, Travelled with partner

9 Jan 2025

Liked: Cleanliness, staff & service, amenities

The staff is incredible. They go above and beyond to make you happy. The food options at each restaurant is amazing, and each meal is absolutely delicious- just as if you are home. The resort and the rooms physically seem a bit tired. I’m not sure exactly how old it is but I know it is one of the older resorts of the Excellence chain. I do hope they make some renovation improvements.

Stayed 7 nights in Dec 2024

10/10 Excellent

Starr

8 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you are a foodie, this is heaven. They have many distinct and wonderful restaurants that have amazing food and excellent service. All of the people I encountered that were working there were cheerful polite and very helpful. this is a place I want to go back to this coming year.

10/10 Excellent

Salvatore

Travelled with partner

7 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We recently stayed for ten days at this resort, which was nothing short of amazing. From the moment e arrived, the attention to detail and quality of service stood out. The cleanliness of the resort was impeccable. Every area, from the rooms to the common areas, was spotless and well-maintained. The staff truly made the experience unforgettable. Everyone was incredibly friendly, attentive, and eager to ensure we had the best possible time. Their professionalism and warmth shone through whether it was the conceirge, housekeeping or restaurant staff. The food the restaurants offered was outstanding. Each offered its distinct cuisine and every meal was perfectly prepared. The flavours were rich and options plentiful. Overall the resort exceeded our expectations in every way. It's the perfect destination for those seeking luxury, relaxation and top-notch service.

Stayed 10 nights in Dec 2024

10/10 Excellent

Emily

Travelled with partner

April

4 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This is an amazing property. We went for our honeymoon and enjoyed every second of it. Can’t wait to go back.

Stayed 3 nights in Dec 2024

10/10 Excellent

Patrick

Travelled with partner

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 6 nights in Dec 2024

Excellence Riviera Cancun - Adults Only All Inclusive

Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View all photos for Excellence Club Junior Suite Pool View

Excellence Club Junior Suite Pool View

View all photos for Excellence Club Junior Swim Up Suite Pool View

Excellence Club Junior Swim Up Suite Pool View

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

Two-Story Rooftop Terrace Suite Spa or Pool View

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

Free Upgrade To Excellence Club Junior Suite Pool View

View all photos for Junior Suite Spa or Pool View

Junior Suite Spa or Pool View

View all photos for Junior Swim-Up Suite Spa or Pool View

Junior Swim-Up Suite Spa or Pool View

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

View all photos for Excellence Club Junior Suite Ocean Front

Excellence Club Junior Suite Ocean Front

View all photos for Excellence Club Junior Swim-Up Ocean View

Excellence Club Junior Swim-Up Ocean View

View all photos for Free Upgrade To Junior Suite Ocean View

Free Upgrade To Junior Suite Ocean View

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About the area

Puerto Morelos

What's nearby

Getting around

Restaurants

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention