GR Solaris Cancun & Spa - All Inclusive

4.0 star property

Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
On the beach, sun-loungers, beach umbrellas, beach towels
Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | View from room
Body treatments, deep-tissue massages, Swedish massages, sports massages
Panoramic room, Balcony Double Ocean View | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Iberostar Cancun Golf Course
    ‪6 min walk‬
  • El Rey Ruins
    ‪6 min walk‬
  • Delfines Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

Deluxe Room, Balcony Ocean Front

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Lagoon View

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Panoramic room, Balcony Double Ocean View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Ocean View

  • 37 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Romantic Room, Balcony Ocean View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cancun

A stay at GR Solaris Cancun & Spa - All Inclusive places you in the heart of Cancun, within a 10-minute walk of Delfines Beach and Iberostar Cancun Golf Course. .This all-inclusive property is 0.3 mi (0.5 km) from El Rey Ruins and 5.1 mi (8.2 km) from La Isla Shopping Mall.

What's nearby

  • Iberostar Cancun Golf Course - 6 min walk - 0.5 km
  • El Rey Ruins - 6 min walk - 0.5 km
  • Delfines Beach - 9 min walk - 0.8 km
  • Maya Museum of Cancun - 4 min drive - 4.3 km
  • Aquaworld - 6 min drive - 6.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Zai - ‬2 min walk
  • ‪Sun Palace - ‬16 min walk
  • ‪Km 19.5 - ‬19 min walk
  • ‪Bogavante Restaurant - ‬10 min walk
  • ‪Vertigo Sport Bar - ‬3 min drive

About this property

GR Solaris Cancun & Spa - All Inclusive

Family fun on the beach, with 3 outdoor pools, near El Rey Ruins
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 306 guestrooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and an outdoor tennis court. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Cafe Solaris, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Rosmarinus
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1902 out of 4185 reviews
Rating 8 - Good. 1066 out of 4185 reviews
Rating 6 - Okay. 644 out of 4185 reviews
Rating 4 - Poor. 291 out of 4185 reviews
Rating 2 - Terrible. 282 out of 4185 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amna

Liked: Cleanliness, staff & service, property conditions & facilities
Service is great.
Stayed 4 nights in Dec 2024

8/10 Good

Navrooz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to go with kids. Food is excellent. However, I can only give it 4 stars because Internet connectivity was not reliable. Also, the concrete along the balcony ledges seem to be breaking apart which was slightly scary. There is a building being constructed with loud construction noise all day.
Stayed 5 nights in Dec 2024

4/10 Poor

Jenna

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
No hot water in our room the whole time, despite asking the hotel to fix it. Refrigerator did not work. Do NOT use hotel for transportation to and from the airport. Expensive and unreliable.
Stayed 4 nights in Dec 2024

4/10 Poor

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was terrible. Roaches in the only dining place they had which was the Buffett. Room was at least clean. One towel rule which is ridiculous. Alcohol was bottom of the terrible. They said they had a reservation restaurant but restaurant, concierge and front desk could not give you a reservation and app did not work. Key cards for pool towels is stupid.
Stayed 7 nights in Dec 2024

8/10 Good

Asher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful amazing view just far from all the clubs and bars
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel friendly staff
Stayed 4 nights in Dec 2024

6/10 Okay

Kristy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Did not like the large building being built right next door that blocked the sun for a good portion of the day.
Stayed 5 nights in Dec 2024

8/10 Good

Rogelio

Stayed 5 nights in Dec 2024

4/10 Poor

Jay

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Decent property
Stayed 3 nights in Dec 2024

8/10 Good

Kesiena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The facility was quite old and worn out and wasn’t able to try the other restaurants apart from the buffet because you have to make bookings way ahead of time. That’s the only negative thing I have to say. Otherwise most staff were courteous and helpful. Dana left quite a good impression. Entertainment was great - from aqua fitness to jazz band to Spanish dance groups. The property is on the beach front, 15 mins to the airport and few mins drive from La Isla mall
Stayed 4 nights in Dec 2024

8/10 Good

Peter Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities were nice but in my opinion, the food left a lot to be desired. Also, you probably don’t know in advance you need to download their app in order to make restaurant reservations. By the time you get there, the near dates are all booked. We got one reservation so can’t speak to the food at those restaurants . Room service breakfast was decent.
Stayed 5 nights in Dec 2024

10/10 Excellent

Daren, Avonlea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, very nice staff. The only issue is the property to the south is casting a shadow over most of the pool area. Great for shade but not if you are looking to tan by the pool.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect during our stay!
Stayed 3 nights in Dec 2024

6/10 Okay

Pankaj

Stayed 3 nights in Dec 2024

8/10 Good

SUNG JE, englewood cliffs

Liked: Cleanliness, staff & service, property conditions & facilities
everything is good
Stayed 3 nights in Dec 2024

2/10 Terrible

Marie

Disliked: Staff & service, property conditions & facilities
Most of the employees are rude and don’t understand when you ask them a question. Sometimes you have to ask multiple people before getting your question answered (if at all). It’s even more frustrating when even front desk doesn’t comprehend when you ask a simple question, major language barrier. Outside of the hotel, the locals are nice and friendly. Food is pretty horrible for the most part, my stomach was upset for 3 out of the 5 days, at least I brought pepto. Food and drinks outside the hotel are good. Drinks in the hotel have very little alcohol and taste artificial. Room was a bit stuffy, seems like it lacked ventilation. We had family staying in a different room and it was the same issue. You have to call them multiple times before they finally answer, sometimes they don’t even answer; however if they do it’s after the phone rings for awhile. Trash on the right corner as you’re driving up to the hotel. On the top of the building around the roof is black, needs to be repainted. Limited restaurant options. Entertainment is lackluster, some of it is also inappropriate for kids. The new years celebration was good though for that I’ll give 2 star. I would never return to this hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

michel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Eric

Stayed 5 nights in Dec 2024

2/10 Terrible

Oliver

Stayed 7 nights in Oct 2024

8/10 Good

venkata sai pavan kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The pools were amazing and there was enough entertainment for all ages. We stayed for almost a week and spent a lot of time in the pools, playing pool and foosball. We decided to stay here as we heard from friends that this resort offers food vegetarian food options. Though we are not completely satisfied, we would say, the selection was good enough. Some suggestions to make the resort better: 1. Separate out vegetarian and non-vegetarian options into different sections of the cafe. People mix the spoons , food gets mixed up and vegetarian people like us will face trouble. We did face this trouble and had to bring new spoons to take food from the trays most of the time. 2. Add more indoor activities for families and kids. An arcade room and activity room with couple more pool tables, ping pong tables, and foosball tables will help. 3. The fruits provided in the buffet were limited variety. Add more variety of fruits please. Providing fresh fruit juices will be a big attraction. 4. The food items had wrong or missing labels most of the time. 5. Please Make it easy to get a reservation at the restaurants, most of the time there are no available slots. Also, please add good vegetarian options in the restaurants too.
Stayed 6 nights in Dec 2024

10/10 Excellent

Rosa Evelia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the building! I would like to see the birds drink fresh water, not from the pools. Maybe to put some fountains for them. I enjoyed having my New Year here! Thanks a lot!
Stayed 7 nights in Dec 2024

6/10 Okay

Shyamsunder

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Matin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

4/10 Poor

Yuhong

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The hotel room is clean. But the food was really bad. After eating some kind of bad food, whole family got sick on the 2nd day there. Most of our vacation was ruined :(
Stayed 5 nights in Dec 2024