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GR Solaris Cancun & Spa - All Inclusive

4.0 star property

Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Aerial view
Body treatments, deep-tissue massages, Swedish massages, sports massages
Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront | View from room
On the beach, sun-loungers, beach umbrellas, beach towels
Panoramic room, Balcony Double Ocean View | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Iberostar Cancun Golf Course
    ‪6 min walk‬
  • El Rey Ruins
    ‪6 min walk‬
  • Delfines Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Balcony Ocean Front

Deluxe Room, Balcony Ocean Front | View from room

Deluxe Room, Balcony Ocean Front

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Lagoon View

Deluxe Room, Balcony Lagoon View

Deluxe Room, Balcony Lagoon View

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View

Panoramic room, Balcony Double Ocean View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Balcony

Deluxe Room Balcony

Deluxe Room Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony Ocean View

Deluxe Room, Balcony Ocean View

Deluxe Room, Balcony Ocean View

  • 37 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View

Romantic Room, Balcony Ocean View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Royal Solaris Cancun - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
3.9 out of 5, Good, (1624)
The price is NZ$773
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Royal Solaris Cancun - All Inclusive

About the area

Cancun

A stay at GR Solaris Cancun & Spa - All Inclusive places you in the heart of Cancun, within a 10-minute walk of Iberostar Cancun Golf Course and Delfines Beach. .This all-inclusive property is 0.3 mi (0.5 km) from El Rey Ruins and 5.1 mi (8.2 km) from La Isla Shopping Mall.

What's nearby

  • Iberostar Cancun Golf Course - 6 min walk
  • El Rey Ruins - 6 min walk
  • Delfines Beach - 9 min walk
  • Maya Museum of Cancun - 4 min drive
  • Aquaworld - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Zai - ‬2 min walk
  • ‪Sun Palace - ‬16 min walk
  • ‪Km 19.5 - ‬19 min walk
  • ‪Bogavante Restaurant - ‬10 min walk
  • ‪Vertigo Sport Bar - ‬3 min drive

About this property

GR Solaris Cancun & Spa - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Delfines Beach
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 306 guestrooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and an outdoor tennis court. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Cafe Solaris, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Rosmarinus
  • Zai

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1773 out of 3911 reviews
Rating 8 - Good. 972 out of 3911 reviews
Rating 6 - Okay. 616 out of 3911 reviews
Rating 4 - Poor. 284 out of 3911 reviews
Rating 2 - Terrible. 266 out of 3911 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nelida

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at GR Solaris, and it’s a great choice for families. Pros: • The kids club was a standout! The staff were wonderful, and they had engaging activities that kept the little ones entertained while we got some downtime. Thank you to Crisell, Bell and Monty… our girls asked to go back all day long! • The nightly entertainment and shows were a treat for the whole family. From live music to performances, there was always something to look forward to. • The food was excellent, with a variety of options to please every palate. We especially enjoyed the themed nights at the buffet. Cons: • The juicy drinks were a bit too sweet for our liking, not much alcohol. • The water temperature in the pool and showers could have been warmer, especially for the kids. Although we spent most of our time at the beach, it was perfectly located!!! Overall, we had a wonderful experience and would definitely recommend GR Solaris for families looking for a great time off! PS. The construction of the new hotel next door was unfortunately unavoidable, drew in some extra shade during the day and noise but we managed to ignore after a while.
Stayed 6 nights in Nov 2024

10/10 Excellent

PAULO

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be a long one!! We arrived early, reception was amazing. Allowed for us to check in a bit earlier and have lunch while we waited for our room to be ready!! The staff was always quick to attend us and always so pleasant! Always a smile on their face! The shows at night were beautiful! Our girls loved every minute of it! Best of all was the KidsClub! Girls would wake up in the morning talking about it immediately! They had crafts and so many other activities!!Felt so safe leaving them there while we had some adult time for a few hours. My only small complaint… The pillows. A bit too hard for my liking. And the app to reserve for the restaurants was a bit confusing and not working well. But it was fine for us because the Buffet always had different options of foods every day for every meal! But will for sure return!
Stayed 6 nights in Nov 2024

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful smaller property. Staff is awesome. However, my husband and I were put right next door to a room with small children that cried alll night and all day. Hotel should be aware who they place side by side.
Stayed 7 nights in Nov 2024

6/10 Okay

SABRINA

Travelled with partner
Food option was limited no Halal or indian food option for people .
Stayed 3 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great service, very friendly and always welcoming.
Stayed 3 nights in Nov 2024

6/10 Okay

Rachel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel beside is undergoing construction so it’s very loud all day and there’s construction garbage and concrete always flying around. The buffet menu was not great and hardly any items for kids.
Stayed 6 nights in Nov 2024

10/10 Excellent

Sirenia

Liked: Cleanliness, staff & service, property conditions & facilities
Very family friendly. Lot's of entertainment. My husband favorite things was the pizza bar.
Stayed 3 nights in Nov 2024

10/10 Excellent

Luis

Travelled with family
Liked: Staff & service
The food not really good, the property very old
Stayed 3 nights in Nov 2024

4/10 Poor

Lorena

Travelled with family and small children
Construction taking place next door with crane hanging over hotel pool. Hotel needs updating. Pool isn’t heated. Buffet food is average.
Stayed 6 nights in Nov 2024

10/10 Excellent

Josie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, friendly and attentive staff. Truly all inclusive with a variety of food and drinks. The resort next door was being renovated and daily noise from the construction crew. Also, the room had a musty smell though it was very clean and serviced daily. Definitely plan to return and recommend.
Stayed 10 nights in Nov 2024

8/10 Good

Jose

Travelled with family
Liked: Staff & service, amenities
Tuvimos problemas con nuestras maletas Pará qué las subieran a nuestro cuarto, llame a recepción y me digeron qué ahorita les llamaba a los botones y no paso nada después mi esposa fue a recepción personalmente y otra vez no paso nada🙄 después de 3 horas fuy personalmente a levantarlas y llevarlas a nuestro cuarto. 😒
Stayed 7 nights in Nov 2024

6/10 Okay

Grace

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The resort is on the small side and very tired. Some updates have been made, i.e. the lobby, but there are many areas in disrepair. The grounds were not kept well. They did hit the mark on service and overall we had a good experience- the staff was excellent, food was good and afterall it is Cancun! It is a good value for the price.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bhalmatee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very safe also the place was very clean and welcoming the room was clean and I love the night shows and best of all I had lost my bathsuit and at the lost and found desk I got it back. The staffs were always very helpful and treated us as family overall I would recommend GR Solaris to anyone wanting to visit Cancun 10/10.
Stayed 6 nights in Nov 2024

6/10 Okay

Njideka

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Dinning options was really bad except the breakfast that was great. The staff were friendly and helpful. The buliding needs some upgrade, looks old. I recommend lodging at the Royal Solares or the new one which they are atill bulding that has more like Greece vibes. We wenr on a rour and we loved the building and tbe design, we were told it will be completed by Feb 2025.
Stayed 4 nights in Nov 2024

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Ahmed

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were spiders in various areas of our room including the sheets and towels received from the resort. Didn’t receive VIP benefits Excessive noise from music and pool activities going through the night. Excessive noise from construction Food quality and taste was awful. Leaving us to find food options out of the hotel for nearly every meal. No assistance from concierge or front desk for arrangement of rides, activities, or anything for that matter.
Stayed 3 nights in Nov 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service
Nothing to share.
Stayed 7 nights in Nov 2024

8/10 Good

Farrukh

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 2 nights in Nov 2024

10/10 Excellent

uriel Santoyo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente stuff
Stayed 7 nights in Oct 2024

2/10 Terrible

Rosa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Construction every day starting at 7am even on Saturday and Sunday No dinner reservations available yet restaurants were empty Everything seemed more geared to members..just make it a members club Everything was available for EXTRA called to cancel Expedia agent was very helpful He tried but front desk manager was all of a sudden NOT available. Called back there next back NOT available very frustrating. Property was very run down very disappointing not worth the rating
Stayed 4 nights in Nov 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the food at the buffet. I felt safe and the room was remodeled and clean. Most staff were nice and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation trip
Stayed 4 nights in Nov 2024

8/10 Good

Gelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Bruce

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
This is not the resort that we have visited for years, they have cut to many corners to reduce costs. It is a joke what they have done with reservations for the two restaurants. They say they are full yet over half of the tables are empty at any given time. Although we did get in at Marco Polo the food was fair at best. I could not in good conscience recommend this resort to anyone.
Stayed 3 nights in Nov 2024