GR Solaris Cancun & Spa - All Inclusive

4.0 star property

Photo gallery for GR Solaris Cancun & Spa - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Deluxe Room Balcony | View from room
Billiards
Panoramic room, Balcony Double Ocean View | View from room
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500
  • Iberostar Cancun Golf Course
    ‪6 min walk‬
  • El Rey Ruins
    ‪6 min walk‬
  • Delfines Beach
    ‪9 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

Deluxe Room, Balcony Ocean Front

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Lagoon View

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Panoramic room, Balcony Double Ocean View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Balcony Ocean View

  • Sea view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Romantic Room, Balcony Ocean View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cancun

A stay at GR Solaris Cancun & Spa - All Inclusive places you in the heart of Cancun, within a 10-minute walk of Iberostar Cancun Golf Course and El Rey Ruins. .This all-inclusive property is 0.5 mi (0.7 km) from Delfines Beach and 5.1 mi (8.2 km) from La Isla Shopping Mall.

What's nearby

  • Iberostar Cancun Golf Course - 6 min walk - 0.5 km
  • El Rey Ruins - 6 min walk - 0.5 km
  • Delfines Beach - 9 min walk - 0.8 km
  • Maya Museum of Cancun - 4 min drive - 4.3 km
  • Aquaworld - 6 min drive - 6.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Zai - ‬2 min walk
  • ‪Sun Palace - ‬16 min walk
  • ‪Km 19.5 - ‬19 min walk
  • ‪Bogavante Restaurant - ‬10 min walk
  • ‪Vertigo Sport Bar - ‬3 min drive

About this property

GR Solaris Cancun & Spa - All Inclusive

Family fun on the beach, with 3 outdoor pools, near El Rey Ruins
GR Solaris Cancun & Spa - All Inclusive offers 306 accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 306 guestrooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and an outdoor tennis court. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Cafe Solaris, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Cafe Solaris - Overlooking the pool and garden, this coffee shop serves breakfast and dinner. A children's menu is available.
Marco Polo - This fine-dining restaurant specializes in international cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Rosmarinus - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch only. A children's menu is available. Open daily.
Zai - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Solaris
  • Marco Polo
  • Rosmarinus
  • Zai

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

GR Solaris Cancun & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1859 out of 4076 reviews
Rating 8 - Good. 1024 out of 4076 reviews
Rating 6 - Okay. 637 out of 4076 reviews
Rating 4 - Poor. 281 out of 4076 reviews
Rating 2 - Terrible. 275 out of 4076 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bahaa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got food poisoning from sea food small resort no enough activity not recommended
Stayed 7 nights in Jan 2025

2/10 Terrible

Tanesha Lashay

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the resort a new hotel/resort was being built so no one could be at the swim up bar because the debris kept getting into the pool, I have never been charged for room service ever while being at a all inclusive an they charge for room service,
Stayed 2 nights in Jan 2025

2/10 Terrible

Nazariy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t waste your money going here, service not even a zero
Stayed 7 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Staff & service, property conditions & facilities
It was really good and specifically the kids area, the only things is that they close it really early but it’s great and definitely meet expectations!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Chai Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Timothy, Bettendorf

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
We have come here several times. Each time it got a little worse. They have a 11 or 12 story hotel being built next door which completely blocks the sun from the pools starting around 1:00pm. Pools are heated to the mid 70s. Which would be great if there was actually sun shining above. The buffet is okay at breakfast but gets worse as the day goes on. Foods seem to be recycled for lunch. The dinner buffet has themes but the food choices didn’t match the stated themes. There are very few protein choices at dinner, it has lots of potatoes and breads. The snack bar by the pool had good food but it’s only opened 12pm-5pm. But if it’s raining out the close it early. The staff are very nice and helpful, it’s really the only thing going for this place. While we were there it rained 2 days. They didn’t have a backup activities plan for the guests. They just close everything outside and the guest fend for themselves. It’s sad to see how bad this place has gotten I can say with certainty I won’t go back.
Stayed 4 nights in Jan 2025

6/10 Okay

Leng

Travelled with partner
Disliked: Staff & service, amenities
Noisy and dirty also stuff not to friendliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Joseph John Niemeyer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and attentive. There is construction next door which led to early morning noise and loss of view since it is a high rise blocking a full open view
Stayed 5 nights in Jan 2025

6/10 Okay

Gavin

Travelled with group
Disliked: Property conditions & facilities
Limited and repetitive dining Tired hotel and in need of updating
Stayed 10 nights in Jan 2025

10/10 Excellent

Tamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading some reviews then staying there (Jan 6-10 2025) I will be all the way honest. It was a mommy and daughter’s trip. Checking in was easy traveled the world one of the first times our room was ready early. Doesn’t happen often so we were glad! Our room was clean looked good smelled good ocean view balcony. House keeping kept our room clean clean everyday we were there!!! Organized our shoes fresh towels! So no complaints as far as check in and our room. Property was clean it’s a smaller resort not as modern as some other hotels but as a smaller hotel it did its duty. The outdoor pool area is cute 3 different pool areas we unfortunately had cooler weather when we arrived so the outside area was cooler than we are comfortable with. There is a larger 14 story new hotel being constructed next door that does block the sun half of the pool area but it’s not the hotels fault the neighbors are rude. Food: so I saw alot of concerns about reservations at certain restaurants we didn’t bother the buffet was enough for me and my kids to enjoy every night food was good if my boogie American kids made it work and liked it I’m sure yall will be just fine. I’ve stayed at diamond awarded hotels and I’ve stayed at less desirable hotels in other countries (Antigua Jolly beach resort) this hotel for the price is great!!! Please remember you are in another country be respectful to their culture their language. Beach is beautiful, great shows!
Stayed 4 nights in Jan 2025

6/10 Okay

Mario

Stayed 4 nights in Jan 2025

10/10 Excellent

Navdeep

Liked: Cleanliness
Stayed 4 nights in Jan 2025

8/10 Good

Dick

Stayed 4 nights in Jan 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Francia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had originally given us an ocean view on the 1st floor, but we didn't like it, it wasn't like the photo it showed when we selected the room, we asked for a change and they very kindly accommodated us on another ocean view with a king size bed, much better like the one we chose when booking. Very good clean rooms. Delicious food. Marcopolo's breakfast buffet needs more variety. The a la carte restaurants have very good dishes. For 3 ppl or less is better the airport transportation with the hotel, the rate is better than the taxi outside. The shops inside for jewelry and other items are terribly expensive. Overall it was a pleasant stay, we will definitely return.
Stayed 4 nights in Jan 2025

6/10 Okay

Supriya

Liked: Cleanliness, staff & service
It is a good property for families, overall our stay was good. They should include some more international cuisines and should not charge cleanliness tax USD 12 since the booking was all inclusive. I would give overall 3 stars.
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Stayed 1 night in Jan 2025

6/10 Okay

Andrea Diane

Liked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend. Staff is always helpful and kind . 5 star . They make our vacation memorable.
Stayed 3 nights in Jan 2025

4/10 Poor

Evan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Food is bad, wifi connection is bad hotel is outdated
Stayed 4 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful time! Greay service and great food! To bad there ia a building going up mext dooe
Stayed 5 nights in Jan 2025

10/10 Excellent

Kenneth Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating and the facility was always clean. Having umbrellas and loungers at the beach was a nice touch. The beach had a life guard that made the area feel safe. The Mexican National Guard also patrolled the beach, which made me feel safer on the beach. There was a different show to whatch each night and the performers were very talented.
Stayed 7 nights in Jan 2025

10/10 Excellent

Timur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, plenty of foods and drinks ( everywhere and almost 24 hours)
Stayed 5 nights in Jan 2025

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Anthony

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
While the pool area was fantastic and the servers were good, the rest of the employees were not as pleasant. Room was below average and was in need of upgrading. Food options was terrible, we stayed for 2 weeks and the food was a mess, we ate off resort than on. 1 of the restaurants was closed, while the other 2 were ok, the buffet was garbage. Entertainment was poor at the hotel and nothing happens outside after 5:00x show starts at 9:00 and they last 45-60 minutes. Will we ever come back? Not a chance!
Stayed 14 nights in Jan 2025