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Marazul Hotel Boutique

3.0 star property

Photo gallery for Marazul Hotel Boutique

Front of property
Street view
Deluxe Room, 1 King Bed, City View
Comfort Suite, Non Smoking
Comfort Suite, Non Smoking

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
17 Mojarra Retorno 9 3, Cancun, QROO, 77500
  • Plaza 28
    ‪17 min walk‬
  • Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Langosta Beach
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

Junior Suite, Terrace, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Queen Beds

Family Double Room, 2 Queen Beds

Family Double Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, Terrace, City View

Premium Suite, Terrace, City View

Premium Suite, Terrace, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

ibis Cancun Centro

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (1199)
The price is NZ$116
for 1 room
includes taxes & fees
24 Mar - 25 Mar
ibis Cancun Centro

About the area

Cancun

Located in Cancun (Downtown Cancun), Marazul Hotel Boutique is within a 15-minute drive of Langosta Beach and Cancun Convention Center. .This hotel is 5.4 mi (8.7 km) from Tortuga Beach and 8.3 mi (13.3 km) from La Isla Shopping Mall.

What's nearby

  • Benito Juarez Municipal Building - 6 min walk - 0.5 km
  • Plaza 28 - 17 min walk - 1.5 km
  • Plaza Las Americas - 19 min walk - 1.7 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.0 km
  • Langosta Beach - 8 min drive - 7.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Taqueria el Poblano - ‬6 min walk
  • ‪Onesto Café - ‬3 min walk
  • ‪La Coyota - ‬3 min walk
  • ‪The Bowl Bar - ‬13 min walk

About this property

Marazul Hotel Boutique

Adults-only hotel in Cancun with a 24-hour front desk
Marazul Hotel Boutique offers 16 air-conditioned accommodations with safes and complimentary toiletries. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. In-room wireless Internet access is available for a surcharge. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 16 air-conditioned rooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 50 per stay)

Parking and public transport

  • No on-site parking available

Food and drink

  • Coffee/tea in a common area

Conveniences

  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in hallways
  • Handrails in stairwells
  • Lever door handles
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Guidebooks/recommendations
  • Local maps
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 50 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Marazul Hotel Boutique Cancun
Marazul Boutique Cancun
Marazul Boutique
Hotel Marazul Hotel Boutique Cancun
Cancun Marazul Hotel Boutique Hotel
Hotel Marazul Hotel Boutique
Marazul Hotel Boutique Hotel
Marazul Hotel Boutique Cancun
Marazul Hotel Boutique Hotel Cancun

Marazul Hotel Boutique Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 49 out of 132 reviews
Rating 8 - Good. 26 out of 132 reviews
Rating 6 - Okay. 20 out of 132 reviews
Rating 4 - Poor. 15 out of 132 reviews
Rating 2 - Terrible. 22 out of 132 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Liam

Stayed 1 night in Nov 2024

2/10 Terrible

Edmund

Orbitz posting says front desk open 24/7. Hotel closed when arrived. Chain on front door. Looked like no guests in hotel. No answer when phoned hotel no.
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Stayed 2 nights in Oct 2024

2/10 Terrible

Tulay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the hotel yesterday evening to find the hotel closed. I tried to contact the number provided on your website however the number was engaged. The gentleman that lived next door to the hotel advised that the hotel is closed I asked my transfer to stay with me as I was trying to book another hotel asap. Then he told me that they are going another 25usd to transfer me to another hotel. Thankfully I was able to book a hotel around the corner. I have been trying to contact Expedia however you have made it so difficult to get in contact with you.
Stayed 1 night in Nov 2024

10/10 Excellent

sergio alfredo perez

Business traveller
Liked: Property conditions & facilities
Raúl and the other lady at front desk are super friendly and always willing to help!
Stayed 5 nights in Jul 2024

2/10 Terrible

Humberto

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience overall
Stayed 2 nights in Mar 2024

2/10 Terrible

leah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BOOK AT YOUR OWN RISK!!! Not an easy access for taxi and reception don’t speak “as they say” English. The door of the bathroom was damage on the bottom, I hear noisy early morning and late at night their voice echoing and I can hear it in my room all the time. One time we left the air conditioning on because in the afternoon we want our room when we return to be hot and then without notice they opened our room turn off the light without our permission. Checking out was no help and the shower head and faucet has rust. No shampoo,conditioner,body soap, hot water to drink. Be ready for the worst experience. Checking out we rang the bell but No one came out and help us to get a taxi and promise that they would. Really sad experience.

10/10 Excellent

Sohan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great in a nice central location.
Stayed 2 nights in Feb 2024

10/10 Excellent

VICTOR, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, quiet, and close to the bus terminal.
Stayed 1 night in Feb 2024

4/10 Poor

Aman

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed from late evening to early morning so I didn't get out to walk around much. The room was excellent! It's weird how the salt made the bathroom faucet and soap dish look horrible in the otherwise immaculate room.
Stayed 1 night in Dec 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Great location for me, many restaurants and sights and bus close by.
Stayed 9 nights in Oct 2023

8/10 Good

chao ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 2 nights in Sep 2023

2/10 Terrible

Heberto S

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No toilet paper i have to ask for it, dirty room, very hard to open the door with the key,dirty towels, a lot spider webs, area it’s not to safety after 8:00 at night.
Stayed 1 night in Sep 2023

4/10 Poor

Fernando

Disliked: Cleanliness, amenities, property conditions & facilities
No Hot water , no dining room is been closed, no Safe deposit boxes , cleaning person had no idea how to clean :(
Stayed 7 nights in Sep 2023

10/10 Excellent

Keila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nice stay!
Stayed 3 nights in Aug 2023

6/10 Okay

Dimaris

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

2/10 Terrible

Qi

Disliked: Cleanliness, amenities, property conditions & facilities
Dirt, old, everything is so broken.
Stayed 2 nights in Apr 2023

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little spot to stay close to everything the staff is great Martha’s a great host and eager to make your stay pleasant I recommend downloading google translate and what’s app and a little patience language barrier will not be a problem
Stayed 7 nights in Mar 2023

6/10 Okay

Federico

Travelled with group
Liked: Cleanliness, staff & service
Liked the staff, bathroom electrical switch for light was popping out
Stayed 5 nights in Feb 2023

10/10 Excellent

Arnold Wesley, Augusta

Liked: Staff & service, amenities, property conditions & facilities

6/10 Okay

Suzette

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
We got on very, very late and the staff were very accomodating no fault there. The linens were not in great shape quite pilly snd uncomfortable. The bathroom tsp was rusty and needed replacing. There was domething on the back of the bathroom door thst looked like someone had been sick. The bottom of the door was in bad shape lotos of chunks missing. Room was basic, bed was large and comfortable enough (given problem with the linens. We left esrly and I fid not see too much of the property. I would not stay here again.
Stayed 1 night in Jan 2023

8/10 Good

Aleksandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Pramod