With a stay at Motel Costa Express in Cancun (Downtown Cancun), you'll be within a 15-minute drive of Plaza Las Americas and Ultramar Ferry Puerto Juárez. .This motel is 13 mi (20.9 km) from La Isla Shopping Mall and 15.3 mi (24.6 km) from Moon Palace Golf Club.
Cancun motel in Downtown Cancun with a 24-hour front desk and a spa tub
Motel Costa Express offers 7 air-conditioned accommodations with DVD players and complimentary bottled water. Flat-screen televisions come with cable channels.
Bathrooms include showers with rainfall showerheads. This Cancun motel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the motel include a spa tub.
Make yourself at home in one of the 7 air-conditioned rooms featuring DVD players and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a spa tub or make use of other amenities including complimentary wireless internet access.
Take advantage of the motel's 24-hour room service.
24-hour room service is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
On-site parking options include a carport
Food and drink
24-hour room service
Things to do
A hot tub
Guest services
24-hour front desk
Daily housekeeping
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible path of travel
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
TV channels
DVD player
Flat-screen TV
Food and drink
Free bottled water
More
Desk
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Children 18 years old and younger are not permitted at this property
Property is also known as
Motel Costa Express Cancun
Motel Costa Express
Costa Express Cancun
Costa Express
Motel Costa Cancun
Motel Costa
Costa Cancun
Motel Costa
Motel Costa Express Motel
Motel Costa Express Cancun
Motel Costa Express Motel Cancun
Motel Costa Express Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This place was amazing. I felt so refreshed after 2 days there. The floor is clean to walk around and quiet. Such a feeling of freedom there. Hot shower was great. Hairdryer was great. It's even more secure with the automated garage door.
RICHARD
Stayed 2 nights in Dec 2022
4/10 Poor
Randi Latia
Business traveller
24 Jul 2022
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The cleaner did a great job, check in was quick and the room was spacious, but there were ants and spiders in the room. There was also mold on the roof in the bathroom.
I would not recommend this property to anyone visiting Cancun. An individual unit is offered to each guest, including a garage, however you do not receive a key to the unit (small interior lock on door only). The garage door does close, but has a large opening near the top & can be opened manually from the outside. The lock on the ground floor unit window also did not lock. The bed was large and made, but did have multiple stains + ants running across it.
It was horrible. They refused to let me stay even when I showed them my reservation. It was in a sketchy part of town and they were not helpful. I almost had to sleep in the street because of them. When I complained they said, oh sorry, it must have been a mistake. That mistake could have turned deadly for me. It also cost more than 200 usd for taxi fare because they refused to let me stay. I didnt get my money back either..
anna
Stayed 1 night in Aug 2018
6/10 Okay
Verified traveller
27 Jan 2018
we stay 2 days because we pay in advance but is no good
Location 30 minutes outside of the city by taxi or further out by bus. Motel in Mexico is used for a couple of hours (if you know what I mean) not a place to stay for family or young spring breakers, frequently used by truck drivers, given the location being outside the city. I called the motel when I arrived and they said it was not the motel. Called to cancel & did not refund me. Motels, in Mexico, are not paid in advanced, by the way was told by the residents of the city.
They charge by the hour. You cannot lock your room when you leave. The toilet didn't flush, the shower didn't work, you could see through the sheets, there were only 7 channels on the tv and 4 of them were porn. There is nothing in the neighborhood which is dark dirty and dangerous. Military base across the street. Check in couldn't speak to a person had to hand stuff through a hole in a window. Drivers at the airport refused to take us to location. Phone number listed in Orbitz is incorrect. Bed was like sleeping on a pad of concrete
We were supposed to stay two nights, busted out of there after one and didn't even try to get a refund. Not worth the assle.
This is not a typical motel. we just wanted something basic to sleep the night during a lay over so nothing fancy. It turned out this motel also ad "book by the hour" options. we were not given a key, and when asked were told they didn't have one and we were to exit via the garage door and press the button to shut it on the way out. It was not even close to the airport which the description on expedia said it was (it cost us $40 for a cab, because not even the shuttles from the airport went there because it was so far out). there was cigarette burns in the bed and there was not even food close by. I am not overly fussy and have back packed around central and south america in hostels, but we did not stay here and forfeited our booking because. 1 we did not feel safe in the neighbourhood (it was in the middle of nowhere on a main hwy), 2. we could not leave the room and lock our belongings up even to just go get food. 3. there was no food close by for dinner 4. it was not close to airport and we a flight to catch the next day.
It has no dressers or drawers, no ironing, can't make any phone calls but they let me use their kitchen to make my porridge and tea in the mornings. The staffs can't speak English.
The room was beautiful with king size bed and nice size bathroom.
Roz
8/10 Good
Verified traveller
1 Apr 2016
Liked: Cleanliness, staff & service, room comfort
Good staff and secure with the big gargae doors. Place is inexpensive and away from the beaches but you can take the bus or community vans to downtown or the beaches for about $0.50. Big rooms.
Verified traveller
4/10 Poor
Angel, Murrieta, CA
8 Mar 2016
Liked: Staff & service
Disliked: Property conditions & facilities
Not for picky travelers
Courteous staff, facilities are OK but require a large investment to bring it up to snuff. The world's oldest towels, paper-thin pillows, throw tissue in the toilet at your own risk, lots of sad little details that speak of a lack of attention to the rooms. Morning food and beverage service is terrible, drink portions are small. Sad to see so much potential wasted. Bring your own TP.
The door didn't lock plus had no key for the room did not feel very safe for are stuff.
mario
6/10 Okay
Verified traveller
31 Jan 2016
Liked: Staff & service
Very nice place for staying
The staff was very kind. The hotel is far from the hotels zone so unless you don't have a car, you need to take 2 buses to get there (it takes about 40 minutes). It does not apear in the site, but there is no key for the room's door but you have a garrage door that you close when you walk from your room. They also have a guard at night.
Verified traveller
6/10 Okay
Traveling Man, Canada
1 Jan 2016
Liked: Property conditions & facilities
Disliked: Room comfort
Not what I expected
Where to begin? First it took the airport shuttle almost one hour to find the place...turned out to be miles away from everything!
Second we got quite puzzled when we pulled up at the reception and the prices started ' hourly ' and it said something about sexually on the bottom which I couldn't translate but the message was clear!
Then we got our room with some very unusual instructions about closing the garage door behind us which seems to mean that this unit is occupied.
Big bed with a big mirror on the ceiling above...we got quite a giggle out of that.
TV at the end of the bed and despite my suspicion I turned it on...Do not bring children!!!
Other than all that I have to say that the place was clean , bed comfortable if you can ignore the history of the mattress:)
Overall it's cheap enough to do the trick for one night after the flight but then it's definitely time to move on.
I'm not prude but I felt a bit dirty when we left and my girlfriend agreed!
Mala atención en la entrada, tuvimos que esperar hasta las 2 PM cuando queríamos pagar por un early check in y dónde tuvimos que irnos a otro lugar para poder descansar.
Hasta que ya pudimos entrar a la habitación nos dieron habitación donde el baño no servía y se quedaba todo, su solución fue darnos un destapacaño y no ayudo nada.
Jamás volvería ni a preguntar por algo perdido