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Occidental Costa Cancún All Inclusive

3.5 star property

Photo gallery for Occidental Costa Cancún All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
Outdoor pool, pool umbrellas, pool loungers
View from room
Exterior
Outdoor pool, pool umbrellas, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪6 min walk‬
  • Langosta Beach
    ‪13 min walk‬
  • Puerto Cancun Marina Town Center
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room

  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout curtains, iron/ironing board

2x2 interconnecting rooms

  • 33.4 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • 33.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Cancun

With a stay at Occidental Costa Cancún All Inclusive in Cancun (Zona Hotelera), you'll be a 4-minute walk from Escénica Tower and a 3-minute drive from Puerto Cancun Marina Town Center. .This all-inclusive property is 3.4 mi (5.5 km) from Plaza 28 and 3.8 mi (6.2 km) from La Sagrada Familia Parish.

What's nearby

  • Playa Tortugas - 6 min walk - 0.6 km
  • Langosta Beach - 13 min walk - 1.2 km
  • Puerto Cancun Marina Town Center - 3 min drive - 3.0 km
  • Plaza 28 - 6 min drive - 5.5 km
  • Tortuga Beach - 7 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

Family fun on the beach, with outdoor pool, near Escénica Tower
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 358 guestrooms featuring free minibar items and plasma televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy seafood at La Claraboya, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to noon.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
La Claraboya - This restaurant specializes in seafood. Reservations are required.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.
Late night fare is available from room service (during limited hours).

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1191 out of 2820 reviews
Rating 8 - Good. 761 out of 2820 reviews
Rating 6 - Okay. 416 out of 2820 reviews
Rating 4 - Poor. 223 out of 2820 reviews
Rating 2 - Terrible. 229 out of 2820 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yurasil A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved our stayed. Staff were very friendly and helpful. The place felt safe. The only thing was the menu in the buffet. We wished they would’ve had more choices.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vanessa

Stayed 4 nights in Dec 2024

2/10 Terrible

Alyson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is gross. Run for the hills. Food is inedible. We were sick the whole time. The staff is rude and doesn’t care and basically laughs in your face. There was hair in our food and the cheese ferments in the heat all day. Absolutely worst vacation ever. I’m praying Expedia can get our money back since we don’t half the vacation in the room Vomiting and on the toilet.
Stayed 3 nights in Dec 2024

6/10 Okay

Abhijit

Travelled with family
Liked: Staff & service
Improvement areas - Beach, utensils cleanliness, old building, charges Good - staff behavior, food quality, property cleanliness
Stayed 4 nights in Dec 2024

8/10 Good

Sebastian Jozef

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff very friendly
Stayed 6 nights in Dec 2024

10/10 Excellent

pallavi

Stayed 4 nights in Dec 2024

10/10 Excellent

Soraida

Stayed 4 nights in Nov 2024

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness
Nine place and wonderful staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria De Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was vey welcoming and the food was great!
Stayed 6 nights in Dec 2024

10/10 Excellent

ELAINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should go, all included, highly recommend.
Stayed 4 nights in Dec 2024

4/10 Poor

Ahmed

Travelled with family
Disliked: Amenities
The buffet is so bad food doesn’t taste good
Stayed 4 nights in Dec 2024

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Faye

Stayed 3 nights in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2024

10/10 Excellent

Aleksandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a wonderful experience. The beach and the ocean were the only thing that fell short of expectation, everything else was excellent, especially the service.
Stayed 6 nights in Dec 2024

8/10 Good

MD Abdur

Stayed 5 nights in Nov 2024

6/10 Okay

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
If you are expecting a Caribbean beach, this in not the place. The hotel has a ‘fake’ beach, literally next to ferry port.
Stayed 7 nights in Dec 2024

10/10 Excellent

manoj

Stayed 3 nights in Nov 2024

10/10 Excellent

Firoz Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly.
Stayed 6 nights in Dec 2024

6/10 Okay

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Thuan

Stayed 3 nights in Nov 2024

10/10 Excellent

Pruthvi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food! The staff is very friendly and the service is very accommodating. I wish the beach was a little bigger and cleaner.
Stayed 8 nights in Dec 2024

10/10 Excellent

Francine

Stayed 3 nights in Nov 2024

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Carmen, Longueuil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waiters at the buffet restaurant were very friendly and attentive to our needs, two in particular, Alfredo and Pepe. They would always come and greet us, even if not in their section, they would still acknowledge us. When my husband was sick, they even would go back to try to find food he was able to eat. We give them a 12 on a score of 10. Regarding our room, Susan (I hope I am not mistaken - room 538) would always make sure our room was clean and done rapidly (since we were sick in the room) but efficiently. We also give her a 12 on a score of 10.
Stayed 20 nights in Dec 2024