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Room type Options Nightly price Book
STAR Class Junior Suite Ocean View
Room with view
54 square metres
1 King Bed and 1 Double Sofa Bed 2 Queen Beds and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Other room types
Junior Suite Swim Out
54 square metres
1 King Bed 2 Queen Beds and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
STAR Class Junior Suite Swim Out
54 square metres
1 King Bed 2 Queen Beds and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
STAR Class Junior Suite
54 square metres
1 King Bed 2 Queen Beds and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
STAR Class Directors Suite One Bedroom
114 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
Select dates to see price
Junior Suite
54 square metres
1 King Bed 2 Queen Beds and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Directors Suite One Bedroom
114 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Adults-only hotel with 4 outdoor pools and a full-service spa

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Business centre
Smoke-free property

With a stay at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only in Costa Mujeres, you'll be within a 10-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This all-inclusive hotel is 8.3 mi (13.3 km) from Ultramar Ferry Puerto Juárez and 9.4 mi (15.2 km) from Isla Mujeres Ferry Terminal.

Make yourself at home in one of the 380 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a 24-hour health club, and a sauna. Additional features at this hotel include complimentary wireless internet access and concierge services.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. For lunch or dinner, stop by So Cal Gourmet Emporium, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the swim-up bar. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Carretera a Punta Sam, SM006 MZA2 Lote 7, Costa Mujeres, QROO 23028

Hotel Amenities

All-Inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Hotel Amenities

  • Fitness facilities
  • Concierge services
  • Total number of rooms - 380
  • Coffee/tea in common areas
  • Garden
  • Free breakfast
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Full-service spa
  • Sauna
  • Smoke-free property
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2019
  • Number of restaurants - 1
  • Number of outdoor pools - 4
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 1
  • Number of swim-up bars - 1
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Pool sunloungers
  • 24-hour fitness facilities
  • Terrace
  • Free buffet breakfast
  • 24-hour health club
  • No accessible shuttle
  • Front entrance ramp

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Spanish
  • Portuguese

Parking

Free self parking , Free valet parking

Room Amenities

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only offers 380 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Pay films
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • iPod docking station
  • Rainfall showerhead
  • Furnished balcony or patio
  • Towels provided
  • Linens provided
  • Laptop-friendly workspace
  • Portable bathtub seat
  • Accessible bathtub
  • Wardrobe
  • Toothbrush and toothpaste available on request

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

So Cal Gourmet Emporium - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

East Sushi & Teppanyaki - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Sunset Strip Steakhouse - This steakhouse serves dinner only. Open daily.

La Cocina Mexican Cuisine - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Gusto Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Things to do

  • Pilates classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, PH Spa. The spa is open daily.

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Service animals not allowed

Minimum guest age is 18

Caters to adults only

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Planet Hollywood Adult Scene Cancun All Inclusive
  • Planet Hollywood Adult Scene Resort Spa All Inclusive
  • Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

We should mention

Pool access available from 7:00 AM to 7:00 PM.

Children 18 years old and younger are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

Awards & Affiliations

  • Travelife
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