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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
Deluxe Suite Garden View | City view
Deluxe Suite Garden View | Living area
Terrace/patio
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪7 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪116 min drive‬

Room options

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath

  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area

Deluxe Suite Garden View

  • 92 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, (1013)
The price is NZ$300
for 1 room
includes taxes & fees
10 May - 11 May
Izla Beach Front Hotel

About the area

Isla Mujeres

With a stay at Privilege Aluxes Isla Mujeres Adults Only in Isla Mujeres (Centro - Supmza 001), you'll be steps from North Beach and Miguel Hidalgo. .This beach resort is 0.1 mi (0.2 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2.3 mi (3.7 km) from Crayola House.
View more Resorts in Isla MujeresOpens in a new window

What's nearby

  • North Beach - 1 min walk - 0.1 km
  • Miguel Hidalgo - 2 min walk - 0.2 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min walk - 0.3 km
  • Isla Mujeres Ferry Terminal - 7 min walk - 0.6 km
  • Dolphin Discovery - 9 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

Restaurants

  • ‪La Playita Restaurant Isla Mujeres - ‬3 min walk
  • ‪Ixi Beach - ‬1 min walk
  • ‪Stingray - ‬2 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬2 min walk
  • ‪Chi Chi'sn' Charlie's - ‬2 min walk

About this property

Privilege Aluxes Isla Mujeres Adults Only

Adults-only beachfront resort with 2 outdoor pools
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 124 guestrooms featuring iPod docking stations and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 3 hot tubs, and a sauna. Additional features at this resort include complimentary wireless internet access, concierge services, and a hair salon.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Asian cuisine at Satay, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include complimentary wired internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks - This poolside bar serves lunch and light fare.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 747 out of 1140 reviews
Rating 8 - Good. 240 out of 1140 reviews
Rating 6 - Okay. 87 out of 1140 reviews
Rating 4 - Poor. 35 out of 1140 reviews
Rating 2 - Terrible. 31 out of 1140 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

Hotel is very clean and well maintained. Food was about average. Only real issue were the guests that spent all day at the pool bar and then yell and scream obscenities for hours because they’re wasted. These were people in their 40s-60s acting like spring break college kids. We had a lovely room near the pool and were glad the pool bar closed at 6. The staff at the hotel were really friendly and went out of their way for you.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alejandra

Stayed 5 nights in Dec 2024

6/10 Okay

David

Liked: Property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Shaun

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was great except we had no hot water the first two days.
Stayed 4 nights in Jan 2025

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities
Roach in bathroom
Stayed 7 nights in Jan 2025

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, beautiful property

Loved the location and view of the ocean. Easy walk from ferry. Pool was fantastic. Concierge took care of golf cart rentals. Hotel decor is well done.
Stayed 2 nights in Jan 2025

6/10 Okay

travis

Travelled with family
Liked: Cleanliness, staff & service, amenities
No hot water for days, pool heater broken as well. No partial refund or apologies
Stayed 7 nights in Jan 2025

10/10 Excellent

Sundeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, access to the beach, pool was awesome. Food was great especially at the beach
Stayed 7 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Stayed in a giant 2 level condo/room. Room #632. Has a roof top pool and large sun deck area. Spacious living area and bedroom with 2 bathrooms. Beautiful 360° views. Was really expensive for the upgrade, but… we said “why not”. 4th time in Isla Mujeres. Breakfast at the beach bar area was awesome. Same with lunch. Coffee machine in the room is terrible, grab a fresh brewed cappuccino at the bar near the restaurant. Will prob come back again in a year or 2. Nice pool area also. Great beach area is part of the hotel. Just do it. Book it. Peace and love.
Stayed 6 nights in Jan 2025

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Food and the property was wonderful Housekeeping and restocking the mini fridge didn’t always get done Main thing was not ever having hot water for showers every day we were there.
Stayed 7 nights in Jan 2025

10/10 Excellent

SUSAN

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. A most
Stayed 5 nights in Jan 2025

4/10 Poor

Shannon

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Will not go back

Checkin was easy. The room was nice and the bed was comfortable. It stayed very cool in the room despite being windy and rainy outside There was no hot water for showers for the three days we were there. The morning of check out they finally had hot water. - but I had already packed everything so didn’t get to take a shower. We did not receive our complementary bottle until day before check out. They never refilled our mini bar in the room either Many of the wait staff - especially at playa Norte beach were not friendly and looked irritated to be there and deal with customers. The beach area and chairs were nice and the drinks were decent. The pool was very chilly and not alot of people at the pools or pool bar. They had a taco stand but you couldn’t even go get a taco and go sit to eat it. Why have a taco bar if you can’t even get a taco?! I had to go to the beach bar to actually order a drink though as they were not attentive at all. Food was mediocre at the resort. Breakfast buffet boring and not a lot of options for an all inclusive. I would not pay again for all inclusive based on food alone. And based on service of staff and no hot water I would not and will not ever stay here again. Do not recommend to stay here. For the amount of money we paid we were very disappointed. Staff didn’t even seem to care about our concerns.
View from room
View from beach chairs
Stayed 3 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to all the best restaurants. Good breakfast buffet included.
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

2/10 Terrible

Devon

Stayed 8 nights in Jan 2025

10/10 Excellent

Christine Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was amazing!
Stayed 8 nights in Jan 2025

10/10 Excellent

stacie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort. Food was average. Room service was excellent. Friendly staff. Close beach

10/10 Excellent

Monica

Stayed 3 nights in Jan 2025

6/10 Okay

jada

Stayed 4 nights in Jan 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall we had a great experience. Pros - amazing location, updated facilities. peaceful, private adult only resort. The beach club was incredible. Everyone who worked there was very nice and helpful. Walkability was great - a quick walk to the local nightlife restaurants and bars was a lot of fun. For an all inclusive the drinks and food options were good. Our favorite food was at the pool by far, whoever works that grill is a 10/10, second favorite food was at the beach club. Cons - not all rooms have pretty views. For what we reserved, we had the option between street/basketball court with a slight ocean view, or a cemetery view. Also we had a lot of difficulties with hot water (it sounds like a few other patrons had the same issue as well). They ended up being able to fix it so we had decently hot water for our shower, but the tub outside got luke warm at best. Also none of the hot tubs by the pool were hot…. The hottest body of water available was the main pool with the swim up bar. Satay left a lot to be desired for how hard it was to get into, but was decent enough. We enjoyed our time at Privileges Aluxes and Isla Mujeres and would be happy to go again.
Stayed 3 nights in Dec 2024

10/10 Excellent

tree, Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I visited over Christmas, the property is nice, the room was clean and the staff was very friendly. I did not think the good was great at all and would not pay for the all inclusive. Very easy walking distance to down town Hidalgo Street so you have a big selection of bars and restaurant's. The beach is very nice just wish they had music playing. Overall we would return just not do the all inclusive.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The included breakfast was great! Didn’t do the all inclusive since there was a lot of different options to eat within waking distance. Would definitely stay here again next time.
Stayed 3 nights in Jan 2025

10/10 Excellent

james

Stayed 4 nights in Jan 2025

10/10 Excellent

Laura

Stayed 7 nights in Dec 2024