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Royal Solaris Cancun - All Inclusive

4.0 star property

Photo gallery for Royal Solaris Cancun - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Reception
Aerial view
Deluxe Room, Jetted Tub, Ocean View
Deluxe Room, Ocean View

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    ‪13 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Deal of the Day)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

Free minibar, in-room safe, desk, blackout curtains

Deluxe Lagoon Room

  • Lake view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Aerial view

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (4088)
The price is NZ$441
for 1 room
includes taxes & fees
13 May - 14 May
GR Solaris Cancun & Spa - All Inclusive

About the area

Cancun

A stay at Royal Solaris Cancun - All Inclusive places you in the heart of Cancun, within a 15-minute walk of El Rey Ruins and Iberostar Cancun Golf Course. .This all-inclusive property is 4.4 mi (7.1 km) from La Isla Shopping Mall and 11.1 mi (17.8 km) from Moon Palace Golf Club.

What's nearby

  • El Rey Ruins - 13 min walk - 1.1 km
  • Iberostar Cancun Golf Course - 13 min walk - 1.2 km
  • Delfines Beach - 16 min walk - 1.4 km
  • Aquaworld - 5 min drive - 5.0 km
  • Ventura Park Cancun - 7 min drive - 7.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Zai - ‬9 min walk
  • ‪Sun Palace - ‬9 min walk
  • ‪Km 19.5 - ‬14 min walk
  • ‪Bogavante Restaurant - ‬2 min walk
  • ‪Navios - ‬14 min walk

About this property

Royal Solaris Cancun - All Inclusive

Family fun on the beach, with outdoor pool, near El Rey Ruins
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Make yourself at home in one of the 299 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Las Fuentes, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Marcopolo
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or hot tub

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 666 out of 1520 reviews
Rating 8 - Good. 371 out of 1520 reviews
Rating 6 - Okay. 256 out of 1520 reviews
Rating 4 - Poor. 101 out of 1520 reviews
Rating 2 - Terrible. 126 out of 1520 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Safriz

Liked: Cleanliness, property conditions & facilities
The hotel itself is clean and well kept, The food was not good!! We stayed for 5 days and the menu did not vary. The drinks suck! If you need a quick getaway, this is your place. If you want to enjoy some good food and decent drinks then not so much .
Stayed 4 nights in Jan 2025

10/10 Excellent

Yesenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it here, had an amazing experience
Stayed 4 nights in Jan 2025

4/10 Poor

Adam

Liked: Cleanliness
Disliked: Staff & service

Hotel was “sold out”

I had a confirmed reservation for Royal Solaris with a lagoon view. At checkin I was told they “oversold” and would love me to GR SOLARIS with an “upgraded” room. They shuttle us to the next hotel to find out that our upgraded room is a view of another hotel. I asked the front desk for the upgrade we were promised and the supervisor Anakaren said they have nothing available but we were welcome to go back to the original hotel if we wanted. The hotel that was oversold and has no rooms. Very disappointed with the service— no one here seems to care. I would NOT book here unless your ready to deal with unexpected changes and lies.
Stayed 4 nights in Jan 2025

2/10 Terrible

Jessina

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was horrible! The buffet was tiny, no kids options and only Mexican food. We got sick almost right away. This is not a place for families. We ended up leaving the hotel after 3 days and moving to another at our own costs. You can’t even sit around the kids pool to enjoy your kids. The kids club is very small and boring. It took 4 requests to get a cot to the room, there was no balcony and no opening window in the room. It rained much of the time we were there and there was really no indoor space to relax. The resort is falling apart and not handicap safe. The pathways around the pools are small. Pay the fee extra bucks and go somewhere better. I felt duped by how this resort was presented online.
Stayed 7 nights in Jan 2025

6/10 Okay

Cheryl

Liked: Cleanliness
Stayed 3 nights in Jan 2025

6/10 Okay

Marjorie M

Stayed 4 nights in Jan 2025

8/10 Good

Dhurata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Nichole

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Honestly I can’t believe this is even rated as highly as it is. It was so awful. The food, the staff. The coffee is so bad and I know that sounds so crazy but I don’t even understand how it could be that bad. We also had no hot water or tv for the week so that was fun. No one helped out with that. I would love a partial refund. Very disappointed
Stayed 5 nights in Jan 2025

8/10 Good

Angibel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t complain too much as this resort was beautiful, you get exactly what you see. The hotel is located in a very safe zone of Mexico where the national guard are the police force. They walk around the beaches and drive around often to ensure safety of the guests of zona hotelera. The staff is very nice aside from the employees who are trying to get you to buy a membership to the hotel. The only complaint I can really say I had was the buffet food. The options were almost always the same. Slight changes depending on “theme.” This hotel targets the European audience and therefore the food is more their taste and not authentic Mexican food at all! No mexican tacos, elotes, flautas, etc. the only Mexican food available everyday were chilaquiles. The pools are very crowded after 12 noon and will be this way until about 6pm. Hot tub was not always warm which was a downside as it was very windy during our stay making it feel a little cold. The beach had red danger flags posted our entire 7 day stay so beach swimming was very minimal. The area the hotel is located in has busses driving during the day for $1 USD you can ride this bus to the nearby beaches and shops. Definitely worth visiting as you will get breathtaking views and the shops have amazing prices for authentic Mexican items.
Stayed 7 nights in Jan 2025

10/10 Excellent

Glenda

Stayed 4 nights in Jan 2025

8/10 Good

Addison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

andresa

Stayed 2 nights in Jan 2025

8/10 Good

Aida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis Edinson Camayo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Several water leaks falling into the eating area, When showering, shower door missing rubber seal, water goes all the way into the room.
Stayed 3 nights in Jan 2025

6/10 Okay

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The place is good overall. It is safe and the beach is beautiful. The all-inclusive service is good. Two details that could be improved would be that it is difficult to access the restaurants with reservations and the tourism style of the people who offer tours within the hotel or other offers is a bit aggressive.
Stayed 6 nights in Jan 2025

8/10 Good

Yurex

Travelled with family
Liked: Staff & service, amenities
Excellent
Stayed 5 nights in Jan 2025

4/10 Poor

Josefina

Stayed 3 nights in Jan 2025

6/10 Okay

Gladiston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay .All the stuff are very nice and everyone looked all professional and helpful.We had a lagoon view room .The room is really nice despite two days that we came back from the beach and the room entrance and restroom had lots of water on the floor.The water was leaking from the ceiling and I think it was the ac . We notified the receptionist and they had someone from maintenance draining the water.Thumbs up for the waiters,cleaners,and restaurant stuff.Always so nice .Would definitely come back .
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Nabeel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it’s very comfortable for the family’s with kids , variety of activities , the food was average good, the hotel was clean safe and quiet at night , the pool was clean .. overall I recommend the hotel for the family with kids .. definitely I’ll back.
Stayed 6 nights in Jan 2025

8/10 Good

Marvin John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all awesome. The room was very clean and comfortable. The food was very good as well. The drinks were just ok.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ebubechi

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my room and the ocean view
Stayed 2 nights in Jan 2025

10/10 Excellent

Dane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Royal solaris was a great time, If you’re looking for an All inclusive hotel which offers privacy and is not a tourist trap then this is the place
Stayed 4 nights in Jan 2025

10/10 Excellent

Annie

Stayed 5 nights in Jan 2025

10/10 Excellent

Floyd Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a excellent holuday
Stayed 7 nights in Jan 2025