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Royal Solaris Cancun - All Inclusive

4.0 star property

Photo gallery for Royal Solaris Cancun - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Deluxe Room, Jetted Tub, Ocean View
Aerial view
Reception
Deluxe Room, Ocean View

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    ‪13 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Deal of the Day)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

Free minibar, in-room safe, desk, blackout curtains

Deluxe Lagoon Room

  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Aerial view

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (4016)
GR Solaris Cancun & Spa - All Inclusive

About the area

Cancun

A stay at Royal Solaris Cancun - All Inclusive places you in the heart of Cancun, within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and El Rey Ruins. .This all-inclusive property is 0.7 mi (1.1 km) from Iberostar Cancun Golf Course and 0.8 mi (1.3 km) from Delfines Beach.

What's nearby

  • El Rey Ruins - 13 min walk - 1.1 km
  • Iberostar Cancun Golf Course - 13 min walk - 1.2 km
  • Delfines Beach - 16 min walk - 1.4 km
  • Maya Museum of Cancun - 3 min drive - 3.2 km
  • Ventura Park Cancun - 7 min drive - 7.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Zai - ‬9 min walk
  • ‪Sun Palace - ‬9 min walk
  • ‪Km 19.5 - ‬14 min walk
  • ‪Bogavante Restaurant - ‬2 min walk
  • ‪Navios - ‬14 min walk

About this property

Royal Solaris Cancun - All Inclusive

Family fun on the beach, with outdoor pool, near El Rey Ruins
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Make yourself at home in one of the 299 guestrooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Las Fuentes, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Las Fuentes - This buffet restaurant serves breakfast only.
Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Las Fuentes
  • Marcopolo
  • Rosmarinus

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility or hot tub

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 679 out of 1572 reviews
Rating 8 - Good. 397 out of 1572 reviews
Rating 6 - Okay. 259 out of 1572 reviews
Rating 4 - Poor. 105 out of 1572 reviews
Rating 2 - Terrible. 132 out of 1572 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Pauline Nicole

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Jignesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its friendly and very Mehico rrsort. Very helpful staff. Nice see blue water.
Stayed 4 nights in Dec 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities
The pool is nice, the elevators don't work well. The rooms are small but the views are great.
Stayed 2 nights in Dec 2024

6/10 Okay

Kiana, Merchantville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed for 5 nights around New Years and it was amazing the we had a great ocean view.. the stuff and food was very good.
Stayed 5 nights in Dec 2024

8/10 Good

Pei

Stayed 7 nights in Dec 2024

2/10 Terrible

Corina

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge team at the Royal Solaris was TOP NOTCH! Super special shout out to Alex w/ the concierge team for making my husband’s birthday celebration an amazing one. She was attentive, accommodating, & just an amazing individual so thank you Alex! The premises were well maintained, a lot of activities to do, great restaurants. Because of this, we also became Solaris Vacation Club members! Thank you to all who made our first experience at the Royal Solaris a memorable one. We look forward to bringing our whole family next time!
Stayed 5 nights in Dec 2024

6/10 Okay

mikhail

Liked: Staff & service
Stayed 8 nights in Dec 2024

8/10 Good

Ernesto, Hermosillo

Liked: Cleanliness, staff & service
Was good just I rent a room whit jacuzzi, the problem was that was workers the all day there, and my wife and me cannot take a shower there Basicaly we paid more for the jacuzzi, but we was not able to use it.
Stayed 6 nights in Dec 2024

8/10 Good

Bemnet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Venkata

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor condition hotel
Water started to leak from the roof of the room we booked. Called reception and maintenance and no one took action. Also water was leaking from various roof ceilings of the entire hotel restaurants and lobby.
Water leak on lobby
Restaurant water leak
Leak from ceiling
Stayed 2 nights in Dec 2024

6/10 Okay

Farheen

Travelled with family
The Hotel is clean but I wish the food would be much better

6/10 Okay

Prakash Reddy

Travelled with family
Liked: Cleanliness, staff & service
I did n't like the menu and repeated the same menu all the days in my stay. Especially the food is not friendly for asians.
Stayed 3 nights in Dec 2024

6/10 Okay

Janaki

Stayed 8 nights in Nov 2024

2/10 Terrible

sharon

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel has showed me a new low. If you’ve ever wanted to take a trip back to the 90s and eat awful food, this hotel would be for you. First the dining was truly limited as well as super low quality, there was no variety and if something was empty forget about new food coming out for yourself, it seems the buffet worked on a fist come first serve basis. The service of the whole hotel was so bad it was almost laughable. Every meal we had to chase down an employee to get us a cup of water (and no it wasn’t busy) they would simply just be talking amongst themselves. Want some help from reception? Forget about it. It should have been a red flag when we first arrived to this hotel seeing the amount of people complaining at reception, a foreshadow of the following day. We wanted to make a reservation for one of the restaurants, we try use the app, the app doesn’t work. We go to the restaurant itself, no one is to be found. We go to the reception desk they send us to guest services. The lady working for guest services is no where to be found. We go back to reception then proceed to speak with them for an hour and a half and in the end still no reservation. It was truly mind boggling the lack of care and work ethic of the people working at this hotel. SAVE YOURSELF TIME, ENERGY, AND MONEY and go somewhere else. This place is simply not worth it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The event's and the staff where all nice and entertaining I love the food and tbe drinks
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert Jr.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 6 nights in Oct 2024

8/10 Good

ADEKUNLE, AURORA

Liked: Cleanliness, staff & service
Fairly maintained
Stayed 3 nights in Dec 2024

8/10 Good

Saurabh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply awesome: Cons: - Vegetarian (especially Indian vegetarian) people may suffer for lack of food options. - Room service is chargeable $5 USD each service like food or any other. Requesting bottled water or towels was not charged. So don't hesitate for that. Pros: - Activities, food, drinks, environment, pools, service, snacks, kids activities, everything was superb. Loved the stay. - kids club is a big deal winner for Royal Solaris. - GR carribe and Royal Solaris are interconnected so get stay at whichever you like. I guess GR is 5-star so may be better. - we got ocen facing jacuzzi fitted room which was awesome. Highly recommended. Especially for family with kids.
Stayed 2 nights in Dec 2024

2/10 Terrible

Vianey

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Meron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and staff was amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Michaela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Teresa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
For an all inclusive the amount of beer allowed per day was only 2 mini bottles to your room per day. Most of the staff there were not friendly or helpful but some were excellent. There is one pool for quieter people which is great. Food was good but never any bacon for breakfast. The VIP lounge was very small and very noisy. I had clothing go missing from my room and got no answer as to where it might be. Had to ask several times about if it had been found. Filled out a security report about the missing clothes and security tossed our room looking for it. Under my mattress?! Really?! All in all it was a vacation to the sun which was great
Stayed 7 nights in Dec 2024

8/10 Good

Jacob

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Not far from downtown area. Food wasn’t the best, could be better.
Stayed 5 nights in Nov 2024