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The Royal Islander All Suites Resort

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Islander All Suites Resort

Couples dining
Outdoor pool, pool umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Exterior
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Boulevard Kukulkan km 17.5, Lt Zona, Hotelera, Cancun, ROO, 77500
  • Iberostar Cancun Golf Course
    11 min walk
  • Maya Museum of Cancun
    15 min walk
  • Delfines Beach
    17 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    16 min drive

Room options

View all photos for 2 Bedroom Master Suite with Fully Equipped Kitchen

Pillow-top beds, in-room safe, individually decorated

2 Bedroom Master Suite with Fully Equipped Kitchen

  • 139 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Suite, 1 Bedroom, Ocean View

43-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Ocean View

  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Double Room

Pillow-top beds, in-room safe, individually decorated

Junior Double Room

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Villa, 2 Bedrooms, Kitchen, Beachfront

Pillow-top beds, in-room safe, individually decorated

Standard Villa, 2 Bedrooms, Kitchen, Beachfront

  • 139 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Suite, 1 Bedroom, Kitchen, Beachfront

43-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Kitchen, Beachfront

  • 74 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Standard Double Room, 2 Double Beds, Beachfront

Pillow-top beds, in-room safe, individually decorated

Standard Double Room, 2 Double Beds, Beachfront

  • 39 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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Exterior

The Royal Sands Resort & Spa All Inclusive

Pool
Breakfast included
All-inclusive
Spa
4.3 out of 5, Excellent, (2548)
The price is NZ$825
for 1 night
includes taxes & fees
5 Jan - 6 Jan
The Royal Sands Resort & Spa All Inclusive

About the area

Cancun

With a stay at The Royal Islander All Suites Resort in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. .This beach resort is 3.9 mi (6.2 km) from La Isla Shopping Mall and 12.2 mi (19.6 km) from Moon Palace Golf Club.
View more Resorts in CancunOpens in a new window

What's nearby

  • Iberostar Cancun Golf Course - 11 min walk
  • Maya Museum of Cancun - 15 min walk
  • Delfines Beach - 17 min walk
  • El Rey Ruins - 20 min walk
  • Aquaworld - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬10 min walk
  • ‪Hotel Emporio Cancun - ‬16 min walk
  • ‪Tun-kul - ‬16 min walk
  • ‪El Maguey, Restaurant - ‬6 min walk
  • ‪El Antiguo Laguito - ‬10 min walk

About this property

The Royal Islander All Suites Resort

Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course
The Royal Islander All Suites Resort offers 179 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on a limited basis.

2 outdoor tennis courts and complimentary bicycles are featured at the resort. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 179 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Enjoy recreational amenities such as outdoor tennis courts and an outdoor pool. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite to eat at one of the resort's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and noon.
The Royal Islander All Suites Resort has 4 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–noon: MXN 260 for adults and MXN 260 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Things to do

  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free bike hire
  • Outdoor pool
  • Playground
  • Shopping
  • Spa services
  • Tennis
  • Volleyball

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's club
  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • Lift

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 5000
Express check-out available

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 10000 per accommodation, per night
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 260 for adults and MXN 260 for children
  • Late check-out fee: MXN 5000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is not available on Sundays and public holidays.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royal Islander
Royal Islander Cancun
Royal Islander Condo
Royal Islander Condo Cancun
Royal Islander All Suites Resort Cancun
Royal Islander All Suites Resort
Royal Islander All Suites Cancun
Royal Islander All Suites
The Royal Islander An All Suites Resort
The Royal Islander
Royal Islander Suites Resort

The Royal Islander All Suites Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1004 reviews" "
Rating 8 - Good. 248 out of 1004 reviews" "
Rating 6 - Okay. 94 out of 1004 reviews" "
Rating 4 - Poor. 46 out of 1004 reviews" "
Rating 2 - Terrible. 49 out of 1004 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Catherine V

Liked: Cleanliness
Disliked: Staff & service
There is nowhere else to go eat. The food there is super expensive tacos are the cheapest food you could buy anywhere and I paid 25 dollars for 3 tacos and 3 quesadillas crazy. The staff members were not the friendliest and the pool was a bit dirty.

10/10 Excellent

Tanairi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love that you can enjoy all Royal Resorts at no additional cost.
Stayed 7 nights in Jul 2023

10/10 Excellent

JASON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
affordable, family friendly, staff is friendly
Stayed 7 nights in Jul 2023

8/10 Good

Natalia

Stayed 6 nights in Jul 2023

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In general, everything was excellent, the only bad point is that they do not have a scale in the entire hotel to weigh the suitcases for the plane.

6/10 Okay

Earth

Disliked: Cleanliness, staff & service
Customer service was poor. The rooms did not reflect what they showed on expedia.and they have a very steep incline to the entrance of the hotel and a golf cart is not provided for someone to come and get you. Also,an ocean view is actually a partial view. if you want an ocean view You must select beach front As well,when we first arrived, there was a very strong overwhelming sweet smell in the vestibule. Would I stay here again. No!
Stayed 5 nights in Jun 2023

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service
Walking into the lobby was concerning - it smelled of antiseptic cleaner, and was severely outdated. The receptionist, however, was very pleasant and check-in was easy. The room is also outdated, but very clean and the ocean view from the 8th floor was absolutely amazing. The full kitchen is well stocked. The resort grounds are also very clean. The little market in the lobby has a lot of stuff at reasonable prices. We enjoyed the pool and the activity staff were fun and nice. We only at the Cayo Largo restaurant and it was good. The beach is also really nice, equipped with showers to rinse sand/salt off. There is a very steep drop off into the water on the left side of the beach. We stayed in the middle where you could wade into the water for a long ways before it got deep. I liked this place. We were only here for a brief 2-day layover but would happily stay here again for a longer stint.

10/10 Excellent

Civil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel and access to beaches. Staff at the front desk wasn’t so friendly.
Stayed 5 nights in Jul 2023

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location!
Stayed 7 nights in Jun 2023

4/10 Poor

Joe

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Rude staff at counter, cable was down for 3 days nobody did anything about it. Overprice breakfast and not accommodating!
Stayed 8 nights in Jun 2023

4/10 Poor

Rob

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Not really a resort experience
Stayed 2 nights in Jun 2023

10/10 Excellent

Alma

Travelled with family
Great experience with staff. Sad to hear the hotel is closing on 7/15 and all the staff is being let go. Hopefully they get their jobs back.
Stayed 6 nights in Jun 2023

2/10 Terrible

Regina

Liked: Cleanliness, property conditions & facilities
If you have bad knees or any walking limitations this isn’t the place to stay. I hate the fact that it is far from the bus lines and hard to get to the main road so that you could explore. They only allow taxis who overcharge on the property. Front desk is rude but the wait staff is amazing. The swim up bar closes way early as do the restaurants. I won’t stay here again. Also, the balcony was a sham, can’t even fit a chair it’s so slim
Stayed 3 nights in Jul 2023

2/10 Terrible

Hamid

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property is old and they make you change the room after your first night. It is a timeshare hotel, but they don't tell you until you get moved to new room. Staff do not provide you with the information needed. They do ask you if you need help all the time, but no correct information is provided. Old building and old matress. The hotel needs an upgrade.
Stayed 4 nights in Jun 2023

8/10 Good

Shara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that we had access to all royal locations in the area and they were all accessible via a free shuttle that runs every hour. The accommodations exceeded my expectations. I found the food to be very expensive and the folks in our group with dietary restrictions or allergies had a hard time because allergens were not clearly labeled on buffet items.
Stayed 6 nights in Jun 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for families - believe it’s closing this autumn
Stayed 7 nights in Jun 2023

10/10 Excellent

Alexandro

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Simple, I want to go back. It's so relaxing, so clean so lay back. Loved the placed.....
Stayed 5 nights in Jun 2023

10/10 Excellent

Jim

Stayed 1 night in Jun 2023

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very relaxed and family friendly place.
Stayed 5 nights in Jun 2023

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation!
Stayed 4 nights in Jun 2023

10/10 Excellent

Maria

Stayed 2 nights in Jun 2023

10/10 Excellent

Theodor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, place and location
Stayed 8 nights in Jun 2023

8/10 Good

Stacey Tamicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The rooms and common areas are impeccably clean. There is not much to do on-site. Guests, however, have access to two nearby resorts that offer more activities and restaurant options. It's not luxurious. This is an older yet well-maintained resort. If you are looking for a quiet and low-key stay, the Royal Islander would be a good choice,
Stayed 4 nights in Jun 2023

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are unique.
Stayed 7 nights in Jun 2023

10/10 Excellent

Abby

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable and all the food options were great. Receptionist and wait staff were all very friendly and helpful. The stretch of beach at this resort is much better than most of the other resorts on the strip.
Stayed 1 night in Jun 2023