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The Falstaff Hotel

3.0 star property

Photo gallery for The Falstaff Hotel

Front of property - evening/night
Dining
Lounge
Bar (on property)
Classic Double or Twin Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
8-10 St Dunstan Street Kent, Canterbury, England, CT2 8AF
  • Westgate Gardens
    ‪1 min walk‬
  • Westgate Gardens and Towers
    ‪1 min walk‬
  • Marlowe Theatre
    ‪4 min walk‬
  • London (SEN-Southend)
    ‪89 min drive‬

Room options

View all photos for Cosy Double Room

Cosy Double Room

Cosy Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ABode Canterbury

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (1003)
The price is NZ$328
for 1 room
includes taxes & fees
8 Mar - 9 Mar
ABode Canterbury

About the area

Canterbury

A stay at The Falstaff Hotel places you in the heart of Canterbury, within a 10-minute walk of Canterbury Cathedral and Westgate Gardens. .This hotel is 0.1 mi (0.1 km) from Westgate Gardens and Towers and 0.2 mi (0.4 km) from St. Dunstan's Church.

What's nearby

  • Westgate Gardens - 1 min walk
  • Westgate Gardens and Towers - 1 min walk
  • Marlowe Theatre - 4 min walk
  • Canterbury Cathedral - 8 min walk
  • University of Kent - 17 min walk

Getting around

  • Canterbury West Station - 4 min walk
  • Gatwick Airport (LGW) - 81 min drive

Restaurants

  • ‪Marino's Fish Bar - ‬2 min walk
  • ‪West Gate Inn - ‬1 min walk
  • ‪The Black Griffin - ‬2 min walk
  • ‪The Unicorn Inn - ‬2 min walk
  • ‪Pegasus Tap Room & Gin Palace - ‬1 min walk

About this property

The Falstaff Hotel

Riverfront hotel with a 24-hour front desk and a bar
The Falstaff Hotel offers 49 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 49 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 14.50 for adults and GBP 10 for children
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Conveniences

  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 12 per day
  • Crib (infant bed) fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Falstaff Canterbury
Falstaff Hotel
Falstaff Hotel Canterbury
Hotel Falstaff
The Falstaff Hotel Hotel
The Falstaff Hotel Canterbury
The Falstaff Hotel Hotel Canterbury

The Falstaff Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1001 reviews
Rating 8 - Good. 361 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Amazing hotel full of history. Gorgeous clean room and a bath to die for. Will definitely be back. The young lad on reception that looked after us was fantastic. He even came to find us when our room was ready early. A very old building full of character and squeaky floorboards but that just added to its charm.
Stayed 2 nights in Nov 2024

8/10 Good

Valeria

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody at the Falstaff was fantastic. Welcoming, professional, and courteous. We really enjoyed our stay.
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel near the station and centre of Canterbury. There are more comfortable places to stay, remember to duck your head in the shower. But that’s why it is so unique. Will definitely stay next time.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round
Lovely hotel, great bar with amazing cocktails. Room was comfortable with good shower.
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful property, well appointed bathrooms, beautifully decorated rooms, very very comfortable. Delicious breakfasts, nice bar. Right across the street from the main drag of Canterbury. Half a block from train and bus. I had a car, and it cost me nearly £100 for the 4 days I had to park my car--it's a shame guests can't park for free or at least at a reduced rate. It's my only complaint.
Stayed 5 nights in Nov 2024

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were really helpful in moving my room. Quiet and peaceful. Thanks.
Stayed 3 nights in Nov 2024

6/10 Okay

A

Travelled with family
Just ok
Stay was ok...
Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one night away, hotel was very nice, well designed and maintained
Stayed 1 night in Oct 2024

4/10 Poor

Sue

Disliked: Staff & service, property conditions & facilities, room comfort
Poor customer service.
This looks like a nice place to stay but we booked a double room through Hotels.com and when we checked in and went to our room we found we had been down graded to a cosy room. I certainly wouldn’t pay for this, a tiny room looking out to a fire escape. I wouldn’t mind if they had explained at checkin but we were left to discover the down grade when we got to the room. A very disappointing stay.
Stayed 1 night in Oct 2024

6/10 Okay

Lui, Lisbon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Guest WiFi wasn’t working and there is no telephone network reception.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Timothy

Travelled with group
Liked: Cleanliness, staff & service
Friendly staff and good location for getting around Canterbury. Spent money on a superior room but wasn’t worth it. Compared to price point on other hotels I have stayed room was average and a bit dated for the money spent. Unless you’re going to spend money on most expensive room I would just go with standard double. It’s safe, clean and has a nice bar. If your in Canterbury then it’s a good choice But it’s not the boutique hotel I was expecting and would not spend that amount of money to stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Jane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is nice but I was told I had to book for breakfast but it’s fully booked from 8.30-10.30 - when we got to breakfast at 10.30 it was closed
Stayed 1 night in Sep 2024

8/10 Good

William Gary

Travelled with family
Liked: Amenities
Checkin was not great it was to be 3 pm but when we arrived After3 room was not ready
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Mary

Travelled with group
Liked: Cleanliness
The service at breakfast wasn’t as good as last year
Stayed 3 nights in Aug 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay in a great location
Loved this hotel. When we arrived we weren't happy with the room we were given so we mentioned it to the Receptionist and there was no issue with moving us to another room which was a lot better and in a much better location in the hotel. The room was comfortable although a little noisy as it was above the beer garden so when the windows were open it was difficult to sleep and as it was so hot you had to have the windows open. A top sheet on the bed under the quilt would have been helpful as it was too hot to have the quilt on alone. The main criticism we had was with the breakfast. It was extremely disorganised - we could choose a time to come down but when we arrived a table was not set for us. We were given a menu which had continental breakfast and cooked breakfasts on - we weren't aware that the continental breakfast was at the side and you could help yourself as no-one mentioned it straight away. There was a lack of certain items - milk bottle was empty, no glasses for juices and no dessert spoons. We had to ask for a dessert spoon and was told they were washing them up so we were given one teaspoon each for eating our cereal and stirring our hot drinks which was a bit rubbish. Surely a hotel like this can afford to buy some dessert spoons. When the hot breakfast arrived it was of a very high standard. The restaurant staff were doing their best but we felt that it could have been a bit more organised. Dirty plates left on tables for far too long.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024