The Falstaff Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Falstaff Hotel

Front of property - evening/night
Bar (on property)
Classic Double or Twin Room
Lounge
Dining

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
8-10 St Dunstan Street Kent, Canterbury, England, CT2 8AF
  • Westgate Gardens
    1 min walk
  • Westgate Gardens and Towers
    1 min walk
  • Marlowe Theatre
    4 min walk
  • London (SEN-Southend)
    89 min drive

Room options

Cosy Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Luxury Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Canterbury

A stay at The Falstaff Hotel places you in the heart of Canterbury, steps from Westgate Gardens and Westgate Gardens and Towers. .This hotel is 0.2 mi (0.3 km) from Rupert Bear Museum and 0.2 mi (0.4 km) from St. Dunstan's Church.

What's nearby

  • Westgate Gardens - 1 min walk
  • Marlowe Theatre - 4 min walk
  • Canterbury Cathedral - 8 min walk
  • Canterbury Christ Church University - 14 min walk
  • University of Kent - 17 min walk

Getting around

  • Canterbury West Station - 4 min walk
  • Gatwick Airport (LGW) - 81 min drive

Restaurants

  • ‪Marino's Fish Bar - ‬2 min walk
  • ‪West Gate Inn - ‬1 min walk
  • ‪The Black Griffin - ‬2 min walk
  • ‪The Unicorn Inn - ‬2 min walk
  • ‪Pegasus Tap Room & Gin Palace - ‬1 min walk

About this property

The Falstaff Hotel

Riverfront hotel with a 24-hour front desk and a bar
The Falstaff Hotel offers 49 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 49 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 14.50 for adults and GBP 10 for children
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Conveniences

  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Falstaff Canterbury
Falstaff Hotel
Falstaff Hotel Canterbury
Hotel Falstaff
The Falstaff Hotel Hotel
The Falstaff Hotel Canterbury
The Falstaff Hotel Hotel Canterbury

The Falstaff Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 508 out of 1002 reviews" "
Rating 8 - Good. 368 out of 1002 reviews" "
Rating 6 - Okay. 76 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is nice but I was told I had to book for breakfast but it’s fully booked from 8.30-10.30 - when we got to breakfast at 10.30 it was closed
Stayed 1 night in Sep 2024

8/10 Good

William Gary

Travelled with family
Liked: Amenities
Checkin was not great it was to be 3 pm but when we arrived After3 room was not ready
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Mary

Travelled with group
Liked: Cleanliness
The service at breakfast wasn’t as good as last year
Stayed 3 nights in Aug 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay in a great location
Loved this hotel. When we arrived we weren't happy with the room we were given so we mentioned it to the Receptionist and there was no issue with moving us to another room which was a lot better and in a much better location in the hotel. The room was comfortable although a little noisy as it was above the beer garden so when the windows were open it was difficult to sleep and as it was so hot you had to have the windows open. A top sheet on the bed under the quilt would have been helpful as it was too hot to have the quilt on alone. The main criticism we had was with the breakfast. It was extremely disorganised - we could choose a time to come down but when we arrived a table was not set for us. We were given a menu which had continental breakfast and cooked breakfasts on - we weren't aware that the continental breakfast was at the side and you could help yourself as no-one mentioned it straight away. There was a lack of certain items - milk bottle was empty, no glasses for juices and no dessert spoons. We had to ask for a dessert spoon and was told they were washing them up so we were given one teaspoon each for eating our cereal and stirring our hot drinks which was a bit rubbish. Surely a hotel like this can afford to buy some dessert spoons. When the hot breakfast arrived it was of a very high standard. The restaurant staff were doing their best but we felt that it could have been a bit more organised. Dirty plates left on tables for far too long.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay and lovely staff at the bar.
Stayed 1 night in Jul 2024

10/10 Excellent

R D

Stayed 1 night in Jul 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff, Fun Decor & Cost Atmosphere
Right from the moment we walked in the door, we were greeted with a friendly welcome and efficient service on check-in, this stayed the theme throughout our stay. The hotel is beautifully decorated - fun, plush and decadent - and has a cosy atmosphere. We had a relaxing glass of wine in the bar after dining out at Cafe Des Amis across the road (highly recommend). The hotel is surrounded by a handful of diverse and highly-rated eateries. Eggs were cooked to runny perfection in the morning and the staff were so on the ball and welcoming. We'll see you again on our next visit Falstaff!
Stayed 1 night in Jul 2024

10/10 Excellent

Sian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great hotel and ideal stay to visit The Marlowe Theatre. However, there was no air conditioning which meant for a restless night.
Stayed 1 night in Jun 2024

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel on arrival looked good. Greeted by a friendly member of staff and checked in. Lovely lounge and bar passed on the way to the room. The room was well decorated, larger than we expected, big bed, very clean, tea and coffee facilities and bathroom very smart with nice toiletries.Housekeeping brilliant, keep room spotless throughout my stay. Was next to a very busy pub, so was noisy but that died down just after 11pm.It didn’t bother us. Wi-Fi was free but very intermittent. Breakfast staff friendly, lovely room with continental laid out. Hot menu looked good, however if the sausage was a Cumberland as stated it was bland and lacked spices, the scrambled eggs were heavy and dry. Several residents in the breakfast room in my hearing did ask for a fried egg but were told they didn’t do that! My another half was not impressed he loves a fried egg. Not sure why, chef can do a poached egg as I had on the second morning.Pancakes were lovely too! Also remember to take your card to the bar as I popped down for a drink and was told I couldn’t charge my drink to my room! Never had that happen in all my travels! Good hotel, just a few quirks!
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A characterful hotel in a good location, friendly and efficient staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stop here on a regular basis whilst visiting family. Rooms are small but adequate, beds comfortable and clean. Great breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a visit to Canturbury
Excellent stay great breakfast, comfortable room with comfy bed and bathroom with bath. Has its own car park at rear. But the best is its location in the centre of Canturbury in easy walking distance of everything.
Stayed 3 nights in Jun 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very cute and the staff was quite nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

Louise

Liked: Staff & service, amenities, property conditions & facilities
Lovely looking hotel, such a refreshing change from chain hotels. Staff friendly, nice breakfast, easy parking.
Stayed 2 nights in Jun 2024

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Jim

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff on check in and check out were extremely unenthusiastic about life! Room nothing like the pictures, very basic/dated and actually stuck out in an outbuilding. Breakfast was good!
Stayed 1 night in Jun 2024

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024