Satama Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Satama Hotel

Terrace/patio
Front of property - evening/night
Superior Room, 1 King Bed, Terrace, City View
View from room
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Rue 29 B Prolongée, Cap-Haitien
  • Place d'Armes
    18 min walk
  • Cap-Haitien Cathedral
    18 min walk
  • Cormier Beach
    17 min drive
  • Cap-Haitien (CAP-Cap-Haitien Intl.)
    15 min drive

Room options

Superior Double Room, 2 Queen Beds, City View, Sea Facing

  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Terrace, City View

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Queen Bed, Balcony, City View

  • 22 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Cap-Haitien

Located in Cap-Haitien, Satama Hotel is by the sea, within a 5-minute drive of Place d'Armes and Cap-Haitien Cathedral. .This hotel is 4.8 mi (7.7 km) from Cormier Beach and 6.4 mi (10.3 km) from Labadee Beach.

What's nearby

  • Place d'Armes - 18 min walk - 1.5 km
  • Cap-Haitien Cathedral - 18 min walk - 1.6 km
  • Cormier Beach - 17 min drive - 7.8 km
  • Labadee Beach - 27 min drive - 10.3 km
  • Citadelle Laferriere - 33 min drive - 26.4 km

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.) - 15 min drive

Restaurants

  • ‪La Kay Restaurant - ‬11 min walk
  • ‪Cap Deli - ‬14 min walk
  • ‪Boukanye - ‬13 min walk
  • ‪Park Cafe - ‬23 min drive
  • ‪Deco Plage - ‬14 min walk

About this property

Satama Hotel

Hotel with free parking, near Place d'Armes
Satama Hotel offers 60 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 6:00 AM to 6:00 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: HTG 1200 per person (one-way)
  • Airport shuttle fee per child: HTG 1200 (one-way), (from 6 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Satama Hotel Cap-Haitien
Satama Cap-Haitien
Satama Hotel Hotel
Satama Hotel Cap-Haitien
Satama Hotel Hotel Cap-Haitien

Satama Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 226 out of 396 reviews" "
Rating 8 - Good. 90 out of 396 reviews" "
Rating 6 - Okay. 36 out of 396 reviews" "
Rating 4 - Poor. 18 out of 396 reviews" "
Rating 2 - Terrible. 26 out of 396 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacques

Stayed 3 nights in Feb 2024

10/10 Excellent

Marie

Stayed 3 nights in Jan 2024

10/10 Excellent

Haisha Ann-Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. I have nothing bad to say about Satama. Everything was beyond my expectations! I will definitely be coming back! Okap Lakayan m !!!!
Stayed 7 nights in Feb 2024

10/10 Excellent

arlene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
Stayed 5 nights in Dec 2023

10/10 Excellent

Yokiviah

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
Stayed 5 nights in Feb 2024

8/10 Good

Isaac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ian, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

CLYFORD

Stayed 4 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Overpriced , horrible service , no hot water.
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
No hot water, no a/c!
This is supposed to be a high-end hotel. However, they are limiting the hours that guest can run the a/c unit in there rooms and while we were there they had no hot water because of a broken part. For the price you pay to stay here this is unacceptable. The food and staff were good though.
Stayed 2 nights in Jan 2024

8/10 Good

Rubens, Port-au-Prince

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Rojihne

Stayed 3 nights in Dec 2023

2/10 Terrible

Jerry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Willex

Stayed 3 nights in Dec 2023

10/10 Excellent

Thama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Wagner

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 10 day stay and will return.
Stayed 10 nights in Nov 2023

4/10 Poor

RIGOBERT, LOUISVILLE

Disliked: Property conditions & facilities
Lack of maintenance!!! Poor quality in rooms...
Stayed 4 nights in Nov 2023

10/10 Excellent

Jhon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will be back again, and again
Stayed 1 night in Nov 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Nov 2023

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed breakfast every morning
Stayed 4 nights in Nov 2023

10/10 Excellent

Renel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
Stayed 4 nights in Nov 2023

10/10 Excellent

Sandino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023