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Protur Turó Pins Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protur Turó Pins Hotel

Exterior
Indoor pool, outdoor pool
Junior Suite, Hot Tub (Superior) | Living room
Junior Suite, Terrace (Deluxe)
Indoor spa tub

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
C/. Ses Sevines esq. Cala Lliteras, Capdepera, Mallorca, 7590
  • Sa Torre Cega
    10 min walk
  • Cala Ratjada Port
    11 min walk
  • l'Olla
    12 min walk

Room options

View all photos for Junior Suite, Terrace, Ground Floor (Select)

Junior Suite, Terrace, Ground Floor (Select)

Junior Suite, Terrace, Ground Floor (Select)

  • 52 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Hot Tub (Superior)

Junior Suite, Hot Tub (Superior)

Junior Suite, Hot Tub (Superior)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Terrace

1 bedroom, minibar, desk, blackout curtains

Junior Suite, Terrace

  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the area

Cala Ratjada

When you stay at Protur Turó Pins Hotel in Capdepera, you'll be near the beach, within a 15-minute walk of Sa Torre Cega and Cala Ratjada Port. .This spa hotel is 0.6 mi (0.9 km) from l'Olla and 0.7 mi (1.2 km) from Cala Agulla Beach.

What's nearby

  • Cala Ratjada Port - 11 min walk - 1.0 km
  • Cala Agulla Beach - 14 min walk - 1.2 km
  • Cala Gat Beach - 16 min walk - 1.4 km
  • Lighthouse Cala Ratjada - 19 min walk - 1.6 km
  • Son Moll Beach - 3 min drive - 1.9 km

Getting around

  • Manacor Station - 27 min drive
  • Palma de Mallorca Airport (PMI) - 64 min drive

Restaurants

  • ‪Bierbrunnen - ‬12 min walk
  • ‪Gelateria Des Port - ‬11 min walk
  • ‪Cafeteria Cala Ratjada - ‬10 min walk
  • ‪Mamma Mia - ‬13 min walk
  • ‪El Puerto - ‬11 min walk

About this property

Protur Turó Pins Hotel

Suburban hotel with a full-service spa and a health club
Protur Turó Pins Hotel offers 136 accommodations with minibars and hair dryers. Accommodations offer separate sitting areas. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 136 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and separate sitting areas.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
You can enjoy a meal at the restaurant serving the guests of Protur Turó Pins Hotel, or stop in at the snack bar/deli. Relax with your favorite drink at the beach bar or the swim-up bar. Breakfast is available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Breakfast is available for a surcharge each morning.
Protur Turó Pins Hotel has a restaurant on site.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee daily
  • 1 restaurant
  • 1 beach bar and 1 swim-up bar

Things to do

  • Bike rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed during December, November, January, February, March, and April.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's dress code requires that gentlemen wear long trousers at dinner.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Protur Pins
Protur Pins Aparthotel
Protur Turó Pins Hotel Cala Ratjada
Protur Turo Pins Aparthotel Cala Ratjada, Majorca, Spain
Protur Turo Pins Aparthotel Hotel Cala Ratjada
Protur Turó Pins
Protur Turó Pins Aparthotel Cala Ratjada
Protur Turó Pins Aparthotel
Protur Turó Pins Cala Ratjada
Protur Turó Pins Hotel Hotel
Protur Turó Pins Hotel Capdepera
Protur Turó Pins Hotel Hotel Capdepera

Protur Turó Pins Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 159 out of 229 reviews" "
Rating 8 - Good. 57 out of 229 reviews" "
Rating 6 - Okay. 13 out of 229 reviews" "
Rating 4 - Poor. 0 out of 229 reviews" "
Rating 2 - Terrible. 0 out of 229 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

MIQUEL ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Steffan

Stayed 7 nights in Jun 2024

8/10 Good

Martin

Stayed 4 nights in Jun 2024

10/10 Excellent

Jacob

Stayed 5 nights in Jun 2024

10/10 Excellent

Robin, Corsicana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property conveniently located. Staff is amazing! We chose the half board option. Fantastic, huge buffet breakfast and dinner. Wait staff unbelievably friendly and go out of their way for your every need. I highly recommend this hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lots of friendly staff. Great facilities and really clean. The breakfast buffet offers a lot of variety, as does the evening meal. But still plenty of really good local restaurants around. Our daughter loved the mini disco they do every night for the little ones followed by evening entertainment every night for the adults.
Stayed 5 nights in Jun 2024

8/10 Good

Carlos alberto

Stayed 3 nights in Oct 2023

6/10 Okay

ANGELA

Stayed 4 nights in Aug 2023

10/10 Excellent

francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and we'll run property. Very professional staff and all the premise is spotless. This is highly recommended, especially for families
Stayed 12 nights in Jul 2023

10/10 Excellent

Josh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jun 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality hotel
Rooms are very comfortable, booked the select room with larger balcony, worth the extra money as very large balcony. General feel of overall hotel is of a very high standard. Entertainment was enjoyable, with a mini disco at 8.30pm and the an adult show at 9.30pm for 1 hour. Something different each night, singers, magic, circus performers. Kids club was from 10am to 12 each day. Would recommend to anyone looking for a quiet relaxed hotel atmosphere and not a full on environment over run with kids.
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2022

10/10 Excellent

Maksym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for a family vacation
Stayed 7 nights in Jul 2022

8/10 Good

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying here - the staff could not have been more accomodating, the hotel is in a fabulous location, and when in the central areas, it really feels like a little oasis of calm! The room we stayed in definitely had one of the better views but was definitely in need of a bit of a make over (decor and furniture looked exactky the same as when we stayed in 2018) - there was quite a bit of wear and tear if you looked for it - but definitely not anything worth complaining about! There seemd to be a lot more kids there this time, so it was a bit noisier - and the food wasn't QUITE as special as our previous stay - perhaps due to catering for a lot more kids! However, we had a wonderful time - and the staff made us feel very special. we went elsewhere in 2019, and it felt great to 'come back' here :)
Stayed 8 nights in Jul 2022

8/10 Good

Ronald, Amstelveen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the space in the room, staff was friendly, food was excellent. Lots of young families with children under 5.
Stayed 4 nights in Jul 2022

10/10 Excellent

Maksym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent hotel for families.
Stayed 7 nights in Sep 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an incredible hotel
Everything was amazing especially the spacious room the wonderful food choices the pool and the immediate area - amazing local beaches although both very busy! Great value for money in a quality hotel and location. Thoroughly recommend it and hope to return.
Stayed 1 night in Sep 2021

10/10 Excellent

Kinga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2021

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Yamina, london

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for young families
We absolutely loved our stay at this hotel. The staff couldn’t be more attentive to our needs or the children’s. We particularly would like to thank the Reception team for the recommendations, Tony, Pepe and their team at the restaurant for looking after us so well ! And another warm thank you to Jada for entertaining the children. They loved the daily activities but the highlight was also disco dance. Thank You you are a gem !
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for young families
Great hotel with great food, perfect for families with young children.
Stayed 7 nights in Aug 2018

6/10 Okay

Gilly, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A nice hotel but uncomfortable beds
We read the reviews and were excited to stay at this hotel. We were staying as a family. In the bedroom — two single (very overly firm) beds which surprisingly lacked comfort. In the living room area, the sofa bed was the most uncomfortable bed I have ever slept on (very soft and springy). The first night we had to complain and ask for an improvement on the situation. They gave us another double (soft and springy) mattress to put on top of the other one. Throughout our stay the bed comfort was extremely poor for a 5 star hotel. This would be the main reason for us not returning to the hotel. The pool and pool bar are lovely. The breakfast area was fair-good. We usually stay in 5 star luxury so this was a disappointment to us in some ways. The positives of this hotel would have to include the cleanliness of all of the complex, the location of the rooms in regard to reception and the pool... extremely close to everything— no long treks back to bedroom if an item was forgotten. This hotel felt extremely safe for children. The staff were also fabulous. Very friendly and polite.
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and area
Great hotel. Took about 1 hour 50 transfer. All staff v friendly and facilities were great. All pools in great condition Food excellent and so much choice (daughters loved ice cream every night!) Kids entertainment was good, lady there did it all and ran different things throughout week. We only went to sing and dance at 5pm and 8pm which was great fun. Need to get face paint which does not run in the heat tho! Three great beaches near by and loads of local places to eat.
Stayed 7 nights in Jul 2018