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Cape Town Marriott Hotel Crystal Towers

5.0 star property

Photo gallery for Cape Town Marriott Hotel Crystal Towers

Outdoor pool, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Pool
  • Breakfast available
  • Parking available
  • Bar

Explore the area

Map
Corner Century Boulevard & Rialto Road, Century City, Cape Town, Western Cape, 7441
  • Canal Walk Shopping Centre
    ‪6 min walk‬
  • GrandWest Casino & Entertainment World
    ‪7 min drive‬
  • Cape Town Cruise Terminal
    ‪12 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Basic Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About the area

Cape Town

With a stay at Cape Town Marriott Hotel Crystal Towers in Cape Town (Century City), you'll be a 1-minute drive from Canal Walk Shopping Centre and 6 minutes from Milnerton Golf Club. .This family-friendly hotel is 5 mi (8.1 km) from Bloubergstrand Beach and 7 mi (11.3 km) from Cape Town International Convention Centre.

What's nearby

  • Canal Walk Shopping Centre - 6 min walk - 0.6 km
  • GrandWest Casino & Entertainment World - 7 min drive - 7.6 km
  • Cape Town International Convention Centre - 10 min drive - 11.4 km
  • Cape Town Cruise Terminal - 12 min drive - 12.4 km
  • Sunset Beach - 15 min drive - 7.9 km

Getting around

  • Goodwood Station - 7 min drive
  • Cape Town Station - 18 min drive
  • Cape Town Intl. Airport (CPT) - 17 min drive

Restaurants

  • ‪Tashas - ‬7 min walk
  • ‪Mexico Spur - ‬6 min walk
  • ‪Hussar Grill - ‬2 min walk
  • ‪Checkers - ‬6 min walk
  • ‪Caffè Magnifico - ‬9 min walk

About this property

Cape Town Marriott Hotel Crystal Towers

Luxury hotel with 4 restaurants connected to a shopping center in Cape Town
Cape Town Marriott Hotel Crystal Towers offers 180 accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and video-game consoles. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Life Day Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 180 guestrooms featuring minibars and DVD players. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Partially open bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Enjoy international cuisine at Towers Restuarant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cape Town? This hotel has 3208 square feet (298 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary manager's reception is offered each day.
Towers Restuarant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Orah Bar & Lounge - This tapas bar specializes in international cuisine and serves light fare only. Open daily.
The Greatroom and Deli - This coffee shop serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open 24 hours. Open daily.
Acara Pool Bar & Terrace - This bistro specializes in international cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Halaal Certified Kitchen - This family restaurant specializes in Halal dishes and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 50 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: ZAR 295 per person
  • 4 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Towers Restuarant
  • Orah Bar & Lounge
  • The Greatroom and Deli
  • Acara Pool Bar & Terrace
  • Halaal Certified Kitchen

Things to do

  • Access to nearby health club
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3208 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Books
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch LCD TV
  • DVD player
  • Premium channels
  • Satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 295 per person
  • Airport shuttle fee: ZAR 535 per vehicle (one way)
  • Self parking fee: ZAR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

African Pride Crystal Towers
African Pride Crystal Towers Hotel
Pride Crystal Towers
Pride Crystal Towers Hotel
Marriott Hotel Crystal Towers
Cape Town Marriott Crystal Towers
Marriott Crystal Towers
Cape Town Marriott Hotel Crystal Towers Hotel
Cape Town Marriott Hotel Crystal Towers Cape Town
Cape Town Marriott Hotel Crystal Towers Hotel Cape Town

Cape Town Marriott Hotel Crystal Towers Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 207 out of 326 reviews
Rating 8 - Good. 87 out of 326 reviews
Rating 6 - Okay. 16 out of 326 reviews
Rating 4 - Poor. 9 out of 326 reviews
Rating 2 - Terrible. 7 out of 326 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

DANIEL

Stayed 3 nights in Nov 2024

8/10 Good

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. Parking was not included. Paid separately.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and friendly staff. Buffet breakfast is very good.
Stayed 8 nights in Oct 2024

10/10 Excellent

Gregg Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice rooms, delicious breakfast. Central lovationy
Stayed 4 nights in Oct 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ambiance
Stayed 1 night in Sep 2024

10/10 Excellent

Phina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff .
Stayed 3 nights in Sep 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure why this property has such a high rating. This is far beyond the scope of any 4 or 5 star hotel that I have ever visited. The rooms are small and not clean. We arrived to used bedsheets that had blood and urine on them. The towels and face cloths had hair on them and smelled of baking soda and vinegar. Upon raising the concerns about this with the staff, they took nearly an hour to come change the sheets. The hotel staff is very rude and unfriendly, they never speak or greet you upon leaving or arriving. The room service is less than adequate. The food is unappetizing and arrived cold. Our orders were messed up several times. We also had the privacy sign placed on our room door while we left so housekeeping would not enter while we were gone. As we left for the day, we encountered one of the housekeeping employees in the hallway and she asked if we wanted our room cleaned. We politely declined and proceeded to leave. Upon returning to our room later that evening, we found the privacy sign completely removed from the door and the room was cleaned against our wishes. Some items were missing & misplaced. Never has this ever happened at any of our hotel stays in our life. The Marriott has no respect, regard, or decorum for their guests or guest privacy. I would never recommend this hotel to anyone. I would give my experience negative 20 stars if I could. Save yourself the headache and the money. There are much better hotels in Cape Town that respect their customers.
Stayed 5 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Great friendly staff. My room was spacious and spotless.
Stayed 6 nights in May 2024

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent day customer service is top-tier definitely will stay again
Stayed 5 nights in Mar 2024

10/10 Excellent

LYNDA

Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Stayed 1 night in Mar 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Kahliel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in capetown
This is an amazing hotel. Everything was top notch I have no complaints at all. The rooms are big an very nice with an amazing very of the city. The hotel is very clean and staff is very attentive an friendly. The food restaurants an room service is amazing an very affordable. The hotel is steps away from the mall. I would recommend this hotel to anyone who comes to cape town
Stayed 8 nights in Feb 2024

8/10 Good

Metwally

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Dinner options are very limited
Stayed 10 nights in Feb 2024

8/10 Good

Stephen

Stayed 1 night in Mar 2024

6/10 Okay

Suzanne

Stayed 1 night in Mar 2024

8/10 Good

Christina

Stayed 2 nights in Feb 2024

10/10 Excellent

Felix

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

RAVINDREN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Leon

Travelled with partner
The hotel is convenient to the shops etc.
Stayed 21 nights in Dec 2023

10/10 Excellent

Brenda

Stayed 2 nights in Jan 2024

6/10 Okay

James

Business traveller, Travelled with family
Disliked: Cleanliness
Stayed 5 nights in Jan 2024

10/10 Excellent

RANDY, Lancaster

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023

10/10 Excellent

victoria

Stayed 1 night in Jan 2024