I've booked this Hotel 5 times. Great value, location is brilliant. At night, Long Street and Waterfront are lively. There are prowlers the locality but nothing the hotel can do about that. It's a great hotel, good value, goid breakfast and they go the extra mile. Do no expect 'views', a large comfortable room on walking distance to most attractions with good breakfast. If I had negatives, the lack of a suspended ceiling for esthetics does little to hear noise from shower above and piles of linen in stairwell looked unsightly but I'm guessing most folk use the lift. I'll definately stay again.