ibis Carcassonne Centre la Cité

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Carcassonne Centre la Cité

Standard Double Room, 1 Double Bed
Exterior
Bar (on property)
Reception
Restaurant

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Breakfast available

Explore the area

Map
5 Square Gambetta, Carcassonne, Aude, 11000
  • Pont-Neuf de Carcassonne
    2 min walk
  • Theatre Jean-Alary
    5 min walk
  • Place Carnot
    7 min walk
  • Carcassonne (CCF-Pays Cathare)
    5 min drive

Room options

Standard Double Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Carcassonne

A stay at ibis Carcassonne Centre la Cité places you in the heart of Carcassonne, steps from Raymond Chesa Leisure Park and Old Bridge. .This hotel is 0.1 mi (0.2 km) from Pont-Neuf de Carcassonne and 0.2 mi (0.3 km) from Museum of Fine Arts.

What's nearby

  • Historic Fortified City of Carcassonne - 9 min walk
  • Theatre Jean Deschamps - 10 min walk
  • Narbonnaise Gate - 13 min walk
  • Château Comtal - 13 min walk
  • Le Musée de la Torture de Carcassone - 17 min walk

Getting around

  • Carcassonne Station - 12 min walk
  • Blagnac Airport (TLS) - 66 min drive

Restaurants

  • ‪Le Cathare - ‬7 min walk
  • ‪Brasserie A 4 temps - ‬6 min walk
  • ‪Brasserie des Platanes - ‬5 min walk
  • ‪Bloc G - ‬5 min walk
  • ‪Meery Cake - ‬6 min walk

About this property

ibis Carcassonne Centre la Cité

Hotel in Carcassonne with a 24-hour front desk and a bar
Ibis Carcassonne Centre la Cité offers 48 air-conditioned accommodations with blackout drapes/curtains. Flat-screen televisions come with premium satellite channels. Bathrooms include showers.

This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
Grab a bite from the snack bar/deli serving guests of ibis Carcassonne Centre la Cité. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 328 ft (EUR 7 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 12.90 per person
  • 1 bar

Family friendly

  • Free cots/infant beds
  • Fridge (on request)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Fridge (on request)

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.90 per person
  • Nearby parking fee: EUR 7 per day (328 ft away)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ibis Carcassonne La Cite
ibis Hotel Carcassonne Centre
Accor Carcassonne Centre
Ibis Carcassonne Centre Hotel Carcassonne
ibis Carcassonne Centre Hotel
ibis Carcassonne Centre la Cité Hotel
ibis Carcassonne Centre la Cité Carcassonne
ibis Carcassonne Centre la Cité Hotel Carcassonne

ibis Carcassonne Centre la Cité Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 69 out of 245 reviews" "
Rating 8 - Good. 122 out of 245 reviews" "
Rating 6 - Okay. 33 out of 245 reviews" "
Rating 4 - Poor. 15 out of 245 reviews" "
Rating 2 - Terrible. 6 out of 245 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully Situated
Great location, perfectly situated in between the old and new city! Beautiful stroll through the new city ( which is about 800 years old) will take you from the gare to the hotel. From the hotel, an awesome walk over the vieux pont will take you to the old city and the chateau comtal. Keep in mind, rooms are very small and so are the bathrooms. But it is well kept and clean. Dont expect a lot amenities in the room. But there is hot water available in the lobby. The hotel over looks the pretty Gambetta Square and is a stone's throw from the Art Gallery which is free.
Stayed 2 nights in Sep 2024

8/10 Good

DAVID

Liked: Cleanliness
Disliked: Room comfort
Good overnight stay
Well located hotel between the medieval town and the modern town,breakfast was simple , but nice.It should be noted that the bedrooms are very small,and only really suitable for a short stay.We would like to thank the exceptional staff ,who helped us by sorting out an urgent travel situation .....we very much appreciate them going the extra mile to help us ...
Stayed 2 nights in Sep 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Jim stayed 13th August 2024
As you would expect from IBIS, a no frills room but the bed was comfortable and the air-con worked.
Stayed 2 nights in Aug 2024

8/10 Good

Rosalind

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and very helpful. Breakfast was excellent. Room a bit compact but had all that was needed. Behind was a bit grim and the eating out area could do with landscaping. We would go again.
Stayed 4 nights in Jun 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very small. Should have been classed budget
Stayed 4 nights in May 2024

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact hotel Staff very helpful
Stayed 2 nights in Apr 2024

8/10 Good

Honor Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and attentive. We had a couple of problems with our room but everything was soon addressed. Breakfast was basic but plentiful. The hotel is centrally placed and close to the airport shuttle bus.
Stayed 2 nights in Dec 2023

8/10 Good

JOSE, Ft Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good location
Small room, the bed was very comfortable and we had a view of the medieval city from a room at the back of the hotel. Air con did not work, had been switched to heat only, so we found the room very warm. Staffe werevery friendly and helpful during our stay, and breakfast was good. Excellent location for exploring the old and new towns
Stayed 4 nights in Oct 2023

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for the money
Good room for the price and very near downtown
Stayed 1 night in Sep 2023

10/10 Excellent

Augusto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in city center near atractions.
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

6/10 Okay

Yves

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in front of a park and has close proximity to the town with plenty of restaurants and shopping opportunities. It is walking distance from the ancient walled city grounds. The hotel breakfast is very good and you can eat indoors or on the outdoor patio. It is a great spot and I would stay there again.
Stayed 1 night in Jun 2023

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to the old city, restaurants, and parking place a block away at very reasonable price.
Stayed 1 night in May 2023

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
Friendly and helpful staff. Small room but great location making everything in walkable distance. Close to the medieval city, close to the canal to walk along, close to the town square for restaurants and shopping.
Stayed 2 nights in Apr 2023

8/10 Good

Carolyn

Stayed 1 night in Jan 2023

6/10 Okay

Brett

Liked: Cleanliness, staff & service
Very nice reception as I arrived
Stayed 1 night in Dec 2022

10/10 Excellent

Lulin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service
Good value
Hotelcould do with a refresh but adequate enough and decent continental breakfast. Location halfway between station and the Cite. Good value
Stayed 1 night in Oct 2022

2/10 Terrible

Robin

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Tiny room couldn’t open door outdated facilities
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Size matters
The room was too small and there was only one waste bin, which was in the bathroom and it was too small, but none in the bedroom. I found difficulty in the bathroom as I couldn’t turn around there
Stayed 4 nights in Oct 2022

8/10 Good

yang, danville

Liked: Staff & service
The property itself is rather poor. The breakfast was good. The room air conditioning did not work well. Doors make loud noises when closing.
Stayed 1 night in Oct 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, but Comfortable
This is a good spot to stay that is well situated between the train station (a 20-minute walk) and the Old City (a 20-minute walk). We were greeted warmly at reception and the room was clean and quiet. The A/C did not cool as well as I would have liked, but overall the room met our needs. The hotel also allowed us to leave our luggage while we explored the Old City before leaving on an afternoon train.
Room from the doorway
Small, but functional bathroom
Stayed 1 night in Sep 2022