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Room type Options Nightly price Book
Standard Room, 2 Single Beds, Accessible, Non Smoking
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Room, 1 Double Bed, Non Smoking
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Room, 1 Double Bed, Non Smoking
1 Double Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Pontypool hotel in Pontymoile with a 24-hour business center and a 24-hour front desk

Popular property highlights

Free self parking
Free WiFi
24-hour business centre
Laundry facilities
Smoke-free property

A stay at Best Western Pontypool Metro Hotel places you in the heart of Pontypool, within a 5-minute drive of Pontypool Park and Shell Grotto. This hotel is 11.6 mi (18.7 km) from Brecon Beacons National Park and 16.4 mi (26.4 km) from Wye Valley.

Stay in one of 53 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Grab a bite to eat at Lounge Area, a diner which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7 AM to 9 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Best Western Pontypool Metro Hotel

Lower Mill Field, Pontypool, Wales NP4 0XB

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 53
  • Number of floors - 2
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Internet access in public areas - high speed
  • Designated smoking areas
  • Free WiFi
  • Free wired Internet
  • 24-hour business centre
  • RV, bus, truck parking
  • Designated smoking areas (fines apply)
  • Parking (limited spaces)
  • Free self parking
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Electric car charging station
  • Vending machine
  • No accessible shuttle
  • Number of accessible parking spaces 3

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Languages spoken

  • English
  • Polish

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Room Amenities

Best Western Pontypool Metro Hotel offers 53 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. This Pontypool hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Cable/satellite TV service
  • Alarm clock
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Desk
  • High-speed internet access
  • Iron/ironing board (on request)
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of beds 1
  • Laptop-friendly workspace
  • Wardrobe

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.

Lounge Area - This diner serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Starbucks - Onsite coffee shop.

Room service (during limited hours) is available.

Accessibility

  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 7:00 AM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines We're Good To Go (UK)

Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Property does not offer on-site COVID-19 testing

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 8.50 per person
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Best Western Metro Hotel
  • Best Western Pontypool Metro
  • Best Western Metro
  • Best Western Pontypool Metro Hotel Wales
  • Best Western Pontypool Metro
  • Best Western Pontypool Metro Hotel Hotel
  • Best Western Pontypool Metro Hotel Pontypool
  • Best Western Pontypool Metro Hotel Hotel Pontypool

We should mention

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

National Rating

This property has received its official star rating from Visit Wales.

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