Holiday Inn Cardiff - North M4, an IHG Hotel

3.0 star property

Photo gallery for Holiday Inn Cardiff - North M4, an IHG Hotel

Indoor pool
Interior
Breakfast, lunch, dinner served; international cuisine
Bar (on property)
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Bar
  • Hot tub
  • Pool

Explore the area

Map
Merthyr Road, Tongwynlais, Cardiff, Wales, CF15 7LH
  • Castell Coch
    ‪3 min drive‬
  • Llandaff Cathedral
    ‪7 min drive‬
  • Cardiff Metropolitan University
    ‪8 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪35 min drive‬

Room options

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Holiday Inn Cardiff - North M4, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 130 out of 508 reviews
Rating 8 - Good. 213 out of 508 reviews
Rating 6 - Okay. 97 out of 508 reviews
Rating 4 - Poor. 41 out of 508 reviews
Rating 2 - Terrible. 27 out of 508 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent better than expected
Stayed 2 nights in Aug 2022

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay
Comfy and clean room with friendly, helpful staff. Since last stay they have also had BP Pulse installed for EV's which is very useful. Stayed before and will stay again. Useful for Cardiff and surrounding area
Stayed 1 night in Aug 2022

10/10 Excellent

anthony

Stayed 2 nights in Aug 2022

2/10 Terrible

Harry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this hotel
We usually use holiday inns for work purposes and I've stayed in plenty. You would usually expect a decent level of hotel. This one needs to be avoided. Poor condition, mouldy rooms and poor service.
Stayed 1 night in Aug 2022

10/10 Excellent

Angie

Stayed 1 night in Jul 2022

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxed atmosphere and ideally situated for access into Cardiff. Staff were very helpful, especially the night receptionist Chris. Room was clean and tidy,if a little tired. Possibly do with a refresh. Would be happy to stay again
Stayed 2 nights in Jul 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These IHG properties are a good way to go, standard throughout our stay so far and this one was no different. Clean, big room, good bathroom, good parking, a reasonable rate online. Good value….
Stayed 1 night in Jul 2022

10/10 Excellent

Scott

Stayed 2 nights in Jul 2022

8/10 Good

Sandra

Stayed 1 night in Jun 2022

6/10 Okay

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Syed

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with pleasant staff. Evening food good and breakfast fine. Good facilities on site, with swimming pool as well. Large well equipped room. Good location for Cardiff centre
Stayed 1 night in Jul 2022

8/10 Good

DAVID

Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs
Swimming pool dirty. Room dirty and dusty. Steam room not working! Hotel rooms and spa area in badly in need of a makeover. Hotel over priced. Breakfast basic and cold.
Stayed 1 night in Jun 2022

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Property conditions & facilities
Happy stay but slightly whiffy room
Stayed 1 night in Jun 2022

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

6/10 Okay

Simon

Liked: Staff & service
Stayed 1 night in Jun 2022

2/10 Terrible

Caril

Stayed 1 night in Jun 2022

8/10 Good

Paul

Business traveller
Liked: Cleanliness, room comfort
Business trip
Stayed 2 nights in Jun 2022

10/10 Excellent

Julie

Stayed 1 night in Jun 2022

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff excellent breakfast. Comfortable bed.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Stay
One night visit staff were polite and gave good service, good beer selection, food was limited but ok
Stayed 1 night in May 2022

8/10 Good

Alan, Ochiltree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for short visit
Stayed 1 night in May 2022

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

Phillip

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Not great, but convenient location.
Hotel is tired decor-wise and in need of a refresh in places and good clean in others (didn’t risk sitting in the room’s armchair) Restaurant service was below par. Staff seemed to be more keen to chat with each other than actually serve. Meal inclusive deal (two courses) was a bit of a farce given everything the dessert ended up on the bill, along with the manager’s‘complimentary’ drink for my inconvenience. Check out was a chore with only a single member of staff on the desk @ 8am when lots of people were leaving at the same time (to get to work by the look of most of us). Will I stay here again ? With a Village Hotel nearby… No !
Stayed 2 nights in May 2022