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Quay Apartments Clarence House

3.5 star property

Photo gallery for Quay Apartments Clarence House

Premium Apartment, 1 Bedroom | Private kitchen
Smart TV
Premium Apartment, 2 Bedrooms | Living room
Oven, stovetop, dishwasher, electric kettle
Premium Apartment, 1 Bedroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
Clarence Place, Newport, Wales, NP19 7AA
  • Riverfront
    ‪5 min drive‬
  • Celtic Manor Resort Golf Club
    ‪7 min drive‬
  • Tredegar House
    ‪9 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪54 min drive‬

Room options

View all photos for Premium Apartment, 1 Bedroom

Premium Apartment, 1 Bedroom | In-room dining

Premium Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms

Premium Apartment, 2 Bedrooms | Living room

Premium Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • River view
  • Sleeps 5
  • 2 King Beds

Similar properties

Exterior

Mercure Newport Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (657)
The price is NZ$246
for 1 room
includes taxes & fees
3 May - 4 May
Mercure Newport Hotel

About the area

Newport

With a stay at Quay Apartments Clarence House in Newport (St Julians), you'll be within a 5-minute drive of Friars Walk Newport and Riverfront. .This apartment is 2.5 mi (4.1 km) from Newport Docks and 3 mi (4.9 km) from University of Wales-Newport.
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What's nearby

  • Riverfront - 5 min drive - 3.6 km
  • International Convention Centre Wales - 7 min drive - 5.2 km
  • Newport Docks - 7 min drive - 4.1 km
  • Celtic Manor Resort Golf Club - 7 min drive - 5.3 km
  • Tredegar House - 9 min drive - 6.4 km

Getting around

  • Newport (XNE-Newport Train Station) - 10 min walk
  • Bristol International Airport (BRS) - 54 min drive

Restaurants

  • ‪The Potters - ‬7 min walk
  • ‪Tiny Rebel Newport City Centre - ‬6 min walk
  • ‪Eshaal's Fish & Chips - ‬6 min walk
  • ‪Carpenters Arms - ‬6 min walk
  • ‪Academy - ‬5 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Quay Apartments Clarence House

Apartment with a 24-hour front desk, a quick walk to Friars Walk Newport
Quay Apartments Clarence House offers 14 accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. Accommodations at this 3.5-star apartment have kitchenettes with stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided weekly.

Make yourself at home in one of the 14 guestrooms, featuring kitchenettes with ovens and stovetops. Complimentary wireless internet access keeps you connected, and 42-inch Smart televisions are provided for your entertainment. Conveniences include electric kettles and irons/ironing boards, and housekeeping is provided weekly.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 5 per day; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Cot: GBP 25 per stay

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch Smart TV

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10
Late check-in fee: GBP 25 for check-in between 11:00 PM and 12:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for GBP 25.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: GBP 5 per day (in/out privileges)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 25 for check-in between 11:00 PM and 12:30 AM
  • Late check-out fee: GBP 15 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Quay Apartments Clarence House Apartment Newport
Quay Apartments Clarence House Apartment
Quay Apartments Clarence House Newport
Quay s Clarence House port
Wales
Quay Apartments Clarence House Newport
Quay Apartments Clarence House Apartment
Quay Apartments Clarence House Apartment Newport

Quay Apartments Clarence House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 133 reviews
Rating 8 - Good. 34 out of 133 reviews
Rating 6 - Okay. 10 out of 133 reviews
Rating 4 - Poor. 6 out of 133 reviews
Rating 2 - Terrible. 7 out of 133 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious apartments but a little cold. They do have heaters if you can work out how to use them. But other than that had a nice stay.

2/10 Terrible

E.Regina Vieira de

Disliked: Amenities, property conditions & facilities
The property paid no attention to my special requests on the Expedia page. I was given an apt on the 9th floor. The front desk staffer put me through Mohammed, the owner, during check-in. He directed me to speak to Anna, the head of housekeeping, the next day. My apt. had a view to the east where undesirable people parked their cars with their back lights on. My apt. was just a couple of doors down from Anna’s “office.” My door faced the hall’s door, which was slammed mercilessly throughout the day. Anna invited herself in when she came to see me. She told me their residents were wonderful people. She advised me to leave my door ajar when cooking. I wasn’t surprised when later, someone tried to break into the apt. Subsequently, Anna became a nuisance. There were also tapping, thumping, thudding and punches on the bedroom wall at all hours. No bathroom safety mat was provided for the slippery shower floor. The bathroom’s sink was leaky. In the kitchen, the oven was dirty with grease, the faucet’s top was loose falling off each use. The dishwasher would come all the way to the front and then to the floor while I loaded it, hurting me. The frying pan had its non-sticking interior all scratched off; there was a crust of grease on the bottom. Both the living room and the bedroom lamps triggered the alarm for spying devices in them. While checking out, the elevator reeked of cigarette smoke. I do deserve a partial refund for this nightmarish stay.
Stayed 12 nights in Dec 2024

10/10 Excellent

hossein

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! They're so helpful, kind, and friendly. They gave us a 2-bed room which were very clean without any issue. Everything was awesome! Wow! Thanks for such a great service and made our new year sweet!
Stayed 1 night in Dec 2024

2/10 Terrible

E.Regina Vieira de

Disliked: Amenities, property conditions & facilities
On the day after my arrival, I had Ana, a staffer, come to my apartment. I told her I did not want or need housekeeping services, just a set of fresh bed linens, bath towels, kitchen towel and some supplies. Before she left, she advised me to leave the door ajar when cooking, so the fire alarm would not be triggered. Well, there is a large hood over the electric stove... Around 10:30 p.m., someone attempted to force the entrance door open, which I keep locked. I place door stoppers with light and sound alarms; those were triggered. The perpetrator left. Along with people slamming the door leading to the elevators, I was left with a very bad impression. The handle of the kitchen sink faucet is completely loose. So is the towel holder in the bathroom. The bottom board of the cabinet that holds the oven/stove and dishwasher fell to the floor. The dishwasher is also loose and comes all the way onto whoever opens its door; it is a health hazard. I am recording the issues mentioned here and I will send the video to the property owner/management. Sending anyone for repairs and/or maintenance while I am a guest is NOT acceptable to me. I should have been given an apartment in perfect living condition. There are three retail stores downstairs but they are overpriced. Their assortment and quality of products is lacking. Not to mention the characters that target you on the way from and to the hotel and also inside those stores. It doesn't feel one bit safe and it is unpleasant.
Stayed 9 nights in Dec 2024

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, room comfort

Very clean

When arriving there was a car park available £5 for the night - was just around the corner Wasn’t expecting the space to be so well presented Great to have a kitchen Good location Easy walking distance to restaurants and shopping centre Reasonable price for the area
Stayed 1 night in Dec 2024

4/10 Poor

Brad

Travelled with group
Didnt like the fact i had to pay 5 pounds to park didnt tell me thst wen i booked 🙃 the apartment its self is good the bed was awful as wass just 2 singles put on a king bed vwey uncomfortable and the pillows were like stone's
Stayed 1 night in Aug 2024

8/10 Good

sarah

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maneesh

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Claire

Stayed 2 nights in Aug 2024

2/10 Terrible

Michael

Disliked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Curtis

Travelled with group
Liked: Cleanliness, room comfort
My stay was fantastic, close to where I needed to go, the staff was friendly and helpful
Stayed 3 nights in Jul 2024

2/10 Terrible

Marianne

Liked: Cleanliness, room comfort

Great apartment shame about check in and parking.

Great apartment but hard to find and unfortunately poor lady on the front desk couldnt speak enpugh English to understand what I was saying. Miscommunication from then on. Need a bigger sign and prior warning the car park shutter is closed untill you ring to say you are there. Checking in should be easy not time consuming. Apartment is super clean and its a real shame the checkin was so poor. Would give 5 stars if this was improved.
Stayed 1 night in Jul 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, tidy, good location for walking to local restaurants. Convenient parking, ideal for a 1 night stay only criticism pillows too firm for our liking
Stayed 1 night in Jul 2024

10/10 Excellent

holly

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jun 2024

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large rooms and beds, convenient location and quiet. Good kitchen area with excellent range of accessories. Minor critism re:condition of pots/pans.
Stayed 2 nights in Jun 2024

8/10 Good

Sabina

Liked: Cleanliness
Stayed 4 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Secure, nice location, friendly reception staff, clean
Stayed 1 night in May 2024

8/10 Good

Hang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place was spacious for our needs. It was worth the money, comfortable and had everything needed for a family of 4 to stay. The only thing is that the parking garage is completely unkempt. The windows to the place are dirty. It’s a high rise so understood that the window cleaners don’t come by too often but what would have been a beautiful view was tainted. Location is pretty good because you’ll be close to convenient stores and a bridge walk away from the restaurants and bars. There’s the river bank, which is not too flattering but the city has plenty of paved walkways along the river that is pretty nice. Overall a decent stay. The woman who works for the company was super nice, responsive and helpful. She let me borrow an iPhone charger!
Stayed 2 nights in Apr 2024

10/10 Excellent

Greg

Stayed 3 nights in May 2024

10/10 Excellent

Cliff

Stayed 2 nights in May 2024

8/10 Good

Jaclyn

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Trevor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is excellent and very safe in the building but the car park is very shady with druggies in the corners.
Stayed 2 nights in May 2024

10/10 Excellent

Liz

Stayed 1 night in May 2024

10/10 Excellent

jennifer

Liked: Cleanliness, room comfort

Great accommodation stayed several times

stayed for a chill out night, love the apartments
Stayed 1 night in May 2024