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Clarence Hotel

4.0 star property

Photo gallery for Clarence Hotel

Restaurant
Deluxe Room
Bar (on property)
Premier Room
Exterior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
51 Willow St, Tauranga, Bay Of Plenty, 3110
  • Tauranga Domain
    ‪4 min walk‬
  • Mount Maunganui
    ‪8 min drive‬
  • Mount Maunganui Beach
    ‪12 min drive‬
  • Tauranga (TRG)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Tauranga

With a stay at Clarence Hotel, you'll be centrally located in Tauranga, within a 10-minute drive of Mount Maunganui and Monmouth Redoubt. .This eco-certified lodge is 0.2 mi (0.3 km) from Tauranga Art Gallery and 0.2 mi (0.4 km) from Robbins Park.
View more Lodges in TaurangaOpens in a new window

What's nearby

  • Tauranga Domain - 4 min walk - 0.4 km
  • Blake Park - 6 min drive - 5.1 km
  • ASB Baypark - 8 min drive - 8.4 km
  • Mount Maunganui - 8 min drive - 7.9 km
  • Mount Maunganui Beach - 12 min drive - 6.4 km

Getting around

  • Tauranga (TRG) - 10 min drive

Restaurants

  • ‪Falafel Metro - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Crown & Badger - ‬4 min walk
  • ‪Fresh Fish Market Tauranga - ‬4 min walk
  • ‪Cbk - ‬5 min walk

About this property

Clarence Hotel

Eco-certified lodge with a coffee shop and a restaurant
Clarence Hotel offers 10 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with satellite channels, pay movies, and Netflix. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Stay in one of 10 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this lodge include wedding services and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The lodge also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this lodge consist of conference space and meeting rooms. Free self parking is available onsite.
Clarence Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 10:00 PM) and Saturday - Sunday (8 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Clarence Hotel Tauranga
Clarence Tauranga
Clarence Hotel Lodge
Clarence Hotel Tauranga
Clarence Hotel Lodge Tauranga

Clarence Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 46 out of 58 reviews
Rating 8 - Good. 9 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel, excellent service and rooms are lovely. A real change to standardised chain type hotels, it was just wonderful and the staff were all lovely.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Top Quality Room with a luxurious Bed & top of the range Decor. The bathroom & shower was also amazing! The restaurants downstairs are so good with friendly staff & food to die for. We were there celebrating a special occasion & it did not disappoint - I would highly recommend this place.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old world charm. Staff are top-notch. Loved the place
Stayed 1 night in May 2021

10/10 Excellent

L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish boutique hotel
The room is beautiful. I like it so much, the colour of the fabrics, the pattern on the door, the vintage window, the furry surface of wardrobe, everything. And it's comfortable as well, lovely bed and lovely shower. The old post office building itself is worth a visit.
Stayed 3 nights in Apr 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bed and nice shower.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't regret staying here
The furnishings are really contemporary and pretty swanky. I loved the whole way this old bank has been modified. The bar has the best gin drinks and the atmosphere is wonderful. Just be mindful that this is an older building which has quirks - for those who need 100% quiet, you may struggle with the noise from the bars particularly on Friday and Saturday nights. But it has the best bed I have ever slept in.
Stayed 7 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

B A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Tauranga
Amazing place to stay in tauranga.Great location.Very impressive and restaurant is very good with amazing food.will return
Stayed 3 nights in Jan 2021

10/10 Excellent

Sue, NZ

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
this would be the best Hotel experience I have had in NZ
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful but very quirky room! Staff were very friendly. Only gripe was bar shutting very early on a Saturday night. Otherwise excellent stay.
Stayed 1 night in Jan 2021

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Below expectations
The room was not that clean, rust everywhere in the bathroom. Spiderwebs at the corner of the room. No reception when you try to check in and check out.
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Steve, Queenstown-Lakes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great style and central location with good amenities
Stayed 1 night in Oct 2020

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go-to hotel in Tauranga
Such a lovely room - always love staying here!
Stayed 1 night in Jun 2020

10/10 Excellent

AMANDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay. Loved the shower and the room had a very nice feel about it.
Stayed 2 nights in Jun 2020

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Tauranga
Amazing service from all, especially bar team! Great restaurant, comfortable room and beautiful hotel all round. Highly recommend!
Stayed 2 nights in May 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and great staff. The artwork is amazing and the rooms are so clean and tidy.
Stayed 1 night in May 2020

10/10 Excellent

Tai chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfy bed to relax
My wife and I stayed one night at the Clarence Hotel (the former Tauranga Post Office). Nice old building but have been fully refurbished and updated. The room was nice and large and provided all the necessities, including a nice comfy bed. Unfortunately the Bistro was closed for renovations so didn't get a chance to eat there - existing pics looked good.
Stayed 1 night in Feb 2020

10/10 Excellent

Gillian A

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Gorgeous hotel reception process wasn’t ideal charged twice however it was rectified quickly. Restaurant staff awesome
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot day a bad word about this place. We loved it. Absolutely everything about it.
Stayed 2 nights in Feb 2020