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County Hotel

3.0 star property

Photo gallery for County Hotel

Exterior
Breakfast, lunch and dinner served
Daily English breakfast (GBP 10.00 per person)
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

Map
9 Botchergate, Carlisle, England, CA1 1QP
  • Carlisle Cathedral
    ‪8 min walk‬
  • Carlisle Castle
    ‪13 min walk‬
  • The Sands Centre
    ‪14 min walk‬
  • Carlisle (CAX)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 0.2 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the area

Carlisle

A stay at County Hotel places you in the heart of Carlisle, within a 10-minute walk of Carlisle Guildhall and Green Market. .This eco-certified hotel is 0.4 mi (0.7 km) from University of Cumbria and 0.5 mi (0.8 km) from Carlisle Masjid.

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.7 km
  • University of Cumbria - 8 min walk - 0.7 km
  • Carlisle Castle - 13 min walk - 1.2 km
  • The Sands Centre - 14 min walk - 1.2 km
  • Carlisle Racecourse - 5 min drive - 4.0 km

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 70 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬1 min walk
  • ‪Nando's - ‬2 min walk

About this property

County Hotel

Victorian hotel with a 24-hour front desk and a restaurant
County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. Additional features at this Victorian hotel include a banquet hall and a vending machine.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Gallerie, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Lithuanian, Portuguese, Romanian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 10.00 for adults and GBP 8.00 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 222 out of 985 reviews
Rating 8 - Good. 330 out of 985 reviews
Rating 6 - Okay. 222 out of 985 reviews
Rating 4 - Poor. 117 out of 985 reviews
Rating 2 - Terrible. 94 out of 985 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff but everything else awful
Large damp patches in ceiling and down walls, nasty corridor smells, next to a nightclub so very noisy with music and screaming til very late, extremely dated decor with fixed head shower pointing horizontally and not into the bath, only way to use it was by holding the shower head so had to shower one handed, unmarked, poorly lit rough car park where people blocked others in as it wasn’t clear where the entrance/ exit was, causing an hour wait til someone happened to be leaving and moved their car, so customers squabling. Very helpful, friendly staff it’s only saving grace!
Stayed 1 night in Dec 2024

10/10 Excellent

CarolAnn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Miss K A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Miss KA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay in well equipped, quiet, clean little room at back of hotel. Really appreciated help from Bryony in finding me a room even when the hotel was fully booked! Friendly, efficient staff, hotel conveniently located and great value for money. Will definitely come back!
Stayed 5 nights in Dec 2024

8/10 Good

Beverly L

Liked: Cleanliness, staff & service, room comfort
Would stay again!
Nice basic room clean and bright. Staff good, friendly and helpful. Overall a good stay …. Will definitely stay with them again
Stayed 1 night in Dec 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good value but in need of refurbishment
Tired hotel that you can see would have been wonderful 40-50 years back. Great location in city with free car parking at the hotel which is a real bonus. Staff friendly and helpful. Room was a good size and everything worked except the heating (some problem with radiator) so given a convector heater which worked well. Ensuite in need of refurbishment but functional. Breakfast room was modern and buffet breakfast was satisfactory. Very good price. Overall it was fine for a one night stay
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for a couple of nights
Fabulous location two minutes from the railway station and close to the city centre so ideal for a couple of nights. The staff were very friendly and helpful, the room quiet and spacious. The only issue was the room could do with a bit of TLC - the curtain rail was literally hanging by a thread and the bathroom ceiling was slightly mouldy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vivienne

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location
Great location , but the hotel is oh so tired . But for 39 a night great value
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we were allocated had a distinctly chemical smell when we entered. While unpacking my things I noticed a bug crawling on the carpet so I killed it. google identified it as a bed bug. It was delivered to reception and a new room requested. We took the only twin available. The only positive thing to say is the bed linen and towels were clean and freshly laundered everything else was a million miles from the adverting pictures. Enough said, our party won’t be staying there again.
Stayed 2 nights in Nov 2024

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dale is a brilliant receptionist
Stayed 1 night in Nov 2024

6/10 Okay

martin

Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, great welcome
All good, excellent location, great welcome and check in
Stayed 1 night in Nov 2024

4/10 Poor

Ann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed with room.
Did not like the room due to having two different sides that had tapped ceilings . Causing us to have to duct everywhere, frightened i was going to bang my head getting out of bed. Also you could not plug your hair dryer up anywhere near a mirror.
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Liked: Staff & service, room comfort
Had another lovely stay, staff were very friendly, the room was clean but the bathroom needs a make over. Other than that my friends & I had a great time
Stayed 1 night in Nov 2024

6/10 Okay

Amit

Travelled with partner
Liked: Staff & service, property conditions & facilities
Close to station and city centre
Stayed 1 night in Nov 2024

6/10 Okay

Aaron

Business traveller
The property was okay for a very short stay but the room wasn’t clean and it was very dated.
Stayed 3 nights in Nov 2024

6/10 Okay

Graeme

Stayed 5 nights in Oct 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, room comfort
Good stay.
Room was very clean and tidy.Everything was good except the T V did not work.Receptionist replaced T V when we were out so all good.
Stayed 1 night in Nov 2024

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
Not many faciliies
Very basic , only entertainment was a " northern sole night " and was asked to pay £5 eeach for access to the bar ?
Stayed 1 night in Nov 2024

2/10 Terrible

Alec

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were friendly, and helped with assistance when I had booked the wrong date. This is the only positive point to this hell-hole of a 'hotel'. The room itself was tiny, and had last been decorated circa 1974. The beds were just about passable for the price, however walking around the room risked a serious head injury due to the incredibly low ceilings. Only Warwick Davis would find the ceiling height adequate. Although the hotel didn't have a spa facility, it did however have a sauna. Sadly the sauna was in fact the bedroom - the temperature was akin to the Sahara Desert, but with more dust. When the window was opened the three inches allowed, the cacophony of terrible karaoke from the pub opposite was enough to make anyone jump out of the window to their death. Alas, due to the tiny opening I was unable to do this. If things couldn't get worse, the bathroom looked as though it had never been updated since the invention of bathrooms. The Romans probably had better facilities. In fact, the cavemen probably did. It has to be seen to be believed. I wouldn't stay again if you paid me.
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All asxexpected
Stayed 2 nights in Oct 2024