Crown and Mitre Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown and Mitre Hotel

Lobby
Exterior
Bar (on property)
Lobby
Standard Double Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
4 English Street, Carlisle, England, CA3 8HZ
  • Carlisle Guildhall
    1 min walk
  • Carlisle Cathedral
    2 min walk
  • Tullie House Museum and Gallery
    2 min walk
  • Carlisle (CAX)
    15 min drive

Room options

Junior King Suite

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

King Suite with Four Poster Bed

  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

Club King Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Small Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room, 1 Large Single Bed

  • Sleeps 1
  • 1 Large Twin Bed

Executive King Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Carlisle

With a stay at Crown and Mitre Hotel in Carlisle, you'll be just steps from Green Market and Carlisle Guildhall. .This hotel is 0.1 mi (0.2 km) from Carlisle Cathedral and 0.4 mi (0.7 km) from Tullie House Museum and Gallery.

What's nearby

  • Carlisle Cathedral - 2 min walk - 0.2 km
  • Carlisle Castle - 8 min walk - 0.7 km
  • The Sands Centre - 8 min walk - 0.7 km
  • Magic Castle - 17 min walk - 1.4 km
  • Carlisle Racecourse - 7 min drive - 5.3 km

Getting around

  • Carlisle Station - 7 min walk
  • Carlisle (CAX) - 15 min drive

Restaurants

  • ‪Apple Tree - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Sportsman Inn - ‬4 min walk
  • ‪The Kings Head - ‬1 min walk
  • ‪The Fryery - ‬3 min walk

About this property

Crown and Mitre Hotel

Hotel in Carlisle with a 24-hour front desk and a coffee shop
Crown and Mitre Hotel offers 91 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 91 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a ballroom.
For lunch or dinner, stop by Peace and Plenty, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.
Peace and Plenty - This restaurant specializes in local cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 13.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Peace and Plenty
  • Tavern Bar

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15 per stay

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Crown And Mitre Hotel
Crown and Mitre Hotel Hotel
Crown and Mitre Hotel Carlisle
Crown and Mitre Hotel Hotel Carlisle
Crown Mitre Hotel Sure Hotel Collection by Best Western

Crown and Mitre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 448 out of 1002 reviews" "
Rating 8 - Good. 354 out of 1002 reviews" "
Rating 6 - Okay. 117 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd definitely stay again.
This hotel is in a great city centre location so it's really handy for restaurants, bars and shopping. Staff were very friendly. There was a minor issue with my second room (for my friends). They arrived the day before me and when reception couldn't find their reservation they had to pay for the second night. When I arrived on day 2 this was quickly and professionally resolved and the refund was made. A good breakfast in the morning set us up for the day.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Liked: Room comfort
Disliked: Cleanliness
Did what we needed it to.
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Faded grandeur, but some great staff!
Remembered the Crown & Mitre from over 40 years ago, but this was my first ever stay - and dog-friendly to boot. It’s a bit tired in places, but the room was comfortable, clean and decently equipped. I landed lucky with a car parking space on arrival, though to be honest, there are a number of reasonable public car parks only a short walk away. Bar prices were *very* reasonable - especially for a hotel ! The only drawback was a group of very sweary customers who spent some time in the bar, leading me and another gentleman to leave for public space elsewhere in the hotel. Of particular note were the cleaning staff I encountered in the annexe building - young, but very polite and friendly - and clearly good at their job!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Had a twin room for 2 nights - staff were excellent, had dinner one night and breakfast and all was brilliant.
Stayed 2 nights in Aug 2024

6/10 Okay

Louis

Liked: Cleanliness
It's okay.
It's a decent hotel. Nothing to write home about, but serves its purpose.
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Good location helpful staff
Convenient central location and friendly helpful staff
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crown and Mitre was Central, staff were friendly and services were convenient, I would happily use this hotel again. There was a genuine art deco feel, and yet facilities were modern. As it was in the centre of town everywhere was in easy walking distance, and there was quick access to Cumbrian beauty spots.
Stayed 4 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, especially loved the staircase and the artwork. The only thing I would recommend for improvement would be to ditch the shower curtain for a screen - no-one wants a shower curtain sticking to them - but otherwise an excellent stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a comfortable older hotel with good sized rooms and real windows. ti's also nice that they have big bathtubs! It's near most of what you want to see in Carlisle and convenient to the train station. The staff were a bit gruff, but they are generally accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crown and Mitre is a beautiful old hotel. The rooms are very spacious and it was very neat and clean, even providing robes and slippers. It is located close to all the attractions and main shopping areas. The reception staff were very helpful and the breakfast was great, would highly recommend a stay at this grand old hotel!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Julie

Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend.
King room was nice with a view over the town square. Room was clean but a bit tired. Bed was very comfortable. Stayed three nights and was very enjoyable. Staff were very pleasant. Swimming pool wasenjoyable also.
Stayed 3 nights in Aug 2024

8/10 Good

Hitesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, a bit dated
Private area for parking, quick check in and options to dine in the bar or restaurant. Good range of drinks. Bed was comfortable, but no a/c or fan in the room. A cosy sized swimming pool and a very good jacuzzi. Lovely breakfast with good service
Stayed 1 night in Aug 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great position. Staff friendly and helpful. Some rooms, at least, are a bit tired, though some refurbishment is in progress.
Stayed 2 nights in Aug 2024

6/10 Okay

NOMAD

Stayed 2 nights in Aug 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Aug 2024

8/10 Good

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , excellent location .
Very friendly staff . Hotel has been and was being extensively renovated and it showed . No tired old hotel . Back to its grand old self I would imagine. Excellent location . Very very clean . Only down side for me , parking was tight and the fire doors bang - but that’s seemingly every hotel in the uk !
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property in great location. Rooms very clean however very dated. Quite busy at check in with a few rooms still not ready by 2.30.
Stayed 1 night in Aug 2024

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness
Check in 2pm room was hot ready till 3.30
Stayed 2 nights in Aug 2024

10/10 Excellent

S G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Already booked for next year!
I regularly use this hotel for stopovers enroute to and from Scotland. Lovely staff and a great location (with an added bonus of a secure car park). The only (slight) negative would be the room furnishings are getting quite dated in appearance.
Stayed 1 night in Aug 2024

6/10 Okay

Elsie

Travelled with family
Liked: Cleanliness, staff & service
Great location. Disappointing room as access was through the carpark. Very small room with washbasin in bedroom not the bathroom. Expensive for what we got. Breakfast was served up to 930am. We went around 9am and there was nothing left as regards cereal etc. Hot plates were empty too and staff reluctant to fill them. Quite a Disappointing stay overall.
Stayed 2 nights in Aug 2024

10/10 Excellent

bethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly
The room was ideal bonus to see the sunrise.The hotel is definetly dog friendly .Ideal position in the town . Only down side -food in bar was rather expensive ,eveyone seemed to be having the burger and chips as it was the cheapest thing on the menu.£18 and the portion was small .but everthing else was great .
Stayed 2 nights in Aug 2024

8/10 Good

David, Lauder

Liked: Cleanliness, staff & service, amenities
Friendly staff - convenient location
Stayed 1 night in Aug 2024