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Hotel Capilla del Mar

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Capilla del Mar

Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
Superior Room, 2 Double Beds, Balcony, Partial Ocean View
Family Suite, 2 Bedrooms, Balcony, Partial Ocean View
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Restaurant
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service

Explore the area

Map
Bocagrande Carrera 1 Calle 8 #12, Cartagena, Bolivar, 3939
  • Bocagrande Beach
    1 min walk
  • Rio Cartagena Casino
    7 min walk
  • El Laguito Beach
    16 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    18 min drive

Room options

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony, Partial Ocean View

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

  • 87 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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The price is NZ$243
for 1 night
includes taxes & fees
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About the area

Cartagena

With a stay at Hotel Capilla del Mar in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and 7 minutes by foot from Rio Cartagena Casino. .This beach hotel is 1.1 mi (1.8 km) from Hospital Naval de Cartagena and 1.4 mi (2.2 km) from Bodeguita Dock.

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Rio Cartagena Casino - 7 min walk - 0.6 km
  • Clock Tower - 4 min drive - 3.0 km
  • Cartagena de Indias Convention Center - 4 min drive - 3.1 km
  • Walls of Cartagena - 5 min drive - 3.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪Crepes & Waffles - ‬4 min walk
  • ‪Juan Valdez Café - ‬4 min walk
  • ‪El Gran Pandebono - ‬2 min walk
  • ‪Juan Valdez Café - ‬3 min walk
  • ‪Chef Julian - ‬4 min walk

About this property

Hotel Capilla del Mar

Beach hotel with a full-service spa and a conference center
Hotel Capilla del Mar offers 202 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 202 guestrooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local and international cuisine at RESTURANTE DEL BUFFET, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
RESTURANTE DEL BUFFET - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
RESTAURANTE SAN MARINO - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • RESTURANTE DEL BUFFET
  • RESTAURANTE SAN MARINO

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Steam room
  • Winery release events

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 94
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 89

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch TV
  • TV channels

Food and drink

  • Champagne service
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Due to a government requirement to protect the coastline, this property will not have beach access until further notice. Beach activities and services will not be available during this time.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 125000 per pet, per night, plus a deposit of COP 1250000 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 50000 (up to 11 years old)
  • Pet deposit: COP 1250000 per night
  • Pet fee: COP 125000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Capilla Hotel
Capilla Mar Global
Capilla Mar Global Cartagena
Capilla Mar Global Hotel
Capilla Mar Global Hotel Cartagena
Hotel Capilla
Hotel Capilla Del Mar Global
Hotel Capilla Mar Cartagena
Hotel Capilla Mar
Capilla Mar Cartagena
Capilla Mar
Capilla Del Mar Global Hotel
Hotel Capilla del Mar Hotel
Hotel Capilla del Mar Cartagena
Hotel Capilla del Mar Hotel Cartagena

Hotel Capilla del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 929 reviews" "
Rating 8 - Good. 318 out of 929 reviews" "
Rating 6 - Okay. 72 out of 929 reviews" "
Rating 4 - Poor. 22 out of 929 reviews" "
Rating 2 - Terrible. 15 out of 929 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Decent but lacking in customer service
A very good size suite but without the finishing touches and lacking in good customer service. For an expensive property, I was very disappointed at the fuss made over a misunderstanding about the number of guests in a 3-bedroom room. The extra charges requested for a third person to use the empty bed were absurd considering how much had already been paid for the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason Roger

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best property in Cartagena great location beach front dining you name it. My mom loves it my wife loves it there makes my day to see my family so comfortable on vacation thank you to the Manager who always check on me during our stay as well as the front door security and the front desk customer service is 2nd to none.
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Vufhh
Stayed 2 nights in Aug 2024

10/10 Excellent

Santa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Miguel

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was good but at the entrance lot of water because the drains were clogged. It wasn't very pleasant since you use the entrance any time during the day The room service was good but needs to improve cleaning in the bathroom and floor During breakfast, I saw many broken hygiene standards like: people don't wear masks and gloves cleaning the tables with the same napkins people were used to, high risk for contamination and spread of diseases also the organization was horrible tables close to the line service and the people pushing you when your sitting, I sent observation to the manager but still needs improvement the city is dirty garbage on the streets and beaches but still need improvement
Stayed 8 nights in Aug 2024

10/10 Excellent

Jason Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They took the time to listen to how to make my stay more comfortable being a American coming to a 3rd world country can be a little scary sometimes
Stayed 4 nights in Aug 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a central location and the staff was excellent.
Stayed 5 nights in Apr 2024

10/10 Excellent

Eduardo

Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. At no fault of the hotel ugly abandoned hotel next to it. And noise party on beach all night some nights.
Stayed 6 nights in Jul 2024

4/10 Poor

Carlos

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not the best option
Stayed 1 night in Jul 2024

10/10 Excellent

Ridder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good food, wonderful staff, nice views from the top floors
Stayed 4 nights in Jul 2024

10/10 Excellent

Iran Alexis, Fort Worth

Stayed 14 nights in Jul 2024

10/10 Excellent

Iran, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Cartagena.
Stayed 4 nights in Jul 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent
Stayed 6 nights in Jul 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, nice clean hotel
Stayed 8 nights in Jun 2024

10/10 Excellent

Ephraim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and close to many dining options
Stayed 4 nights in Apr 2023

8/10 Good

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not set up for people with a walker. I could not reach the pool on the 22nnd floor and toilets in the room are small…
Stayed 2 nights in Jul 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel
Stayed 1 night in Jun 2024

8/10 Good

Mavy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great , the hotel will need some renovations. The food and cleanest is excellent . Muy buena localización, excelente comida , el desayuno espectacular! Servicio al cliente es bueno aunque tuve un problema con un paquete q debian entregar en el lobby y no estuvieron atentos a recibirlo como lo habia pedido. Al rededor hay construcción que parece no va a terminar y cuando llueve se inundan las calles . Servicio de limpieza y mantenimiento muy bueno
Stayed 4 nights in Jun 2024

10/10 Excellent

Mariola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I really enjoyed this hotel. We felt safe with armed security by the front entrance and breakfast was great. The staff was nice and very helpful. Great experience. Would definitely recommend
Stayed 5 nights in Jun 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feeling safe in a place means feeling free from anticipated or perceived harm, whether physical or emotional, and having a sense of control over the environment. It can also mean feeling secure and free from fear or anxiety, which can help people thrive and function well in their environment. Feeling safe can have a significant impact on stress responses, overall
Stayed 2 nights in Jun 2024

10/10 Excellent

Alba

Stayed 1 night in Jun 2024

8/10 Good

Lissette M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No coffe in the rooms. Stairs to go to the pool are dangerous, breakfast buffet Bad. The rest was very good.
Stayed 4 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Liliana

Stayed 3 nights in May 2024