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Sophia Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sophia Hotel

Terrace/patio
City view from property
Terrace/patio
Junior Double Room, 1 King Bed
Junior Double Room, 1 King Bed

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle 32 No. 4-45 Plaza de la Aduana, Centro, Cartagena, 130001
  • San Pedro Claver Church and Convent
    1 min walk
  • Bolivar Square
    2 min walk
  • Cartagena Cathedral
    2 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    15 min drive

Room options

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace

  • 110 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Double Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Cartagena

With a stay at Sophia Hotel, you'll be centrally located in Cartagena, just a 5-minute walk from Clock Tower and 8 minutes by foot from Cartagena de Indias Convention Center. .This hotel is 1.1 mi (1.7 km) from Bocagrande Beach and 23.8 mi (38.3 km) from Blanca Beach.

What's nearby

  • Bolivar Square - 2 min walk - 0.2 km
  • Clock Tower - 5 min walk - 0.4 km
  • Walls of Cartagena - 6 min walk - 0.5 km
  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km
  • Bocagrande Beach - 19 min walk - 1.6 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪Plaza de Bolívar - ‬2 min walk
  • ‪El Baron - ‬2 min walk
  • ‪El Baluarte San Francisco - ‬7 min walk
  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Plaza Santa Teresa - ‬2 min walk

About this property

Sophia Hotel

Hotel with free breakfast, a short walk to Clock Tower
Sophia Hotel offers 15 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 15 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a communal living room, and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10 AM.
Sophia Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Communal living room
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: COP 150000
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: COP 150000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for COP 100000.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: COP 150000 (subject to availability)
  • Late check-out fee: COP 150000 (subject to availability)
  • Crib (infant bed) fee: COP 100000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Sophia Hotel cartagena
Sophia Cartagena
Sophia Hotel Hotel
Sophia Hotel Cartagena
Sophia Hotel Hotel Cartagena

Sophia Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 413 out of 501 reviews" "
Rating 8 - Good. 62 out of 501 reviews" "
Rating 6 - Okay. 17 out of 501 reviews" "
Rating 4 - Poor. 3 out of 501 reviews" "
Rating 2 - Terrible. 6 out of 501 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Helga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay!
Stayed 2 nights in Aug 2024

8/10 Good

Bethuel

Stayed 4 nights in Aug 2024

10/10 Excellent

Keyli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi experiencia en el Hotel Sophia en Cartagena fue sencillamente excepcional. Desde el momento en que llegamos, el personal fue increíblemente amable y acogedor, superando nuestras expectativas en todo momento. El desayuno fue excelente, con una gran variedad de opciones frescas y deliciosas que nos hicieron empezar el día de la mejor manera. Quiero destacar especialmente al recepcionista Farit, quien hizo nuestra estadía aún más agradable. Fue muy atento, siempre dispuesto a ayudar y a asegurarse de que tuviéramos todo lo que necesitábamos para disfrutar al máximo de nuestra visita. Su profesionalismo y amabilidad realmente marcaron la diferencia. Recomiendo encarecidamente el Hotel Sophia para cualquiera que busque una experiencia única y acogedora en Cartagena. ¡Volveremos sin duda!
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Simply excellent. Sophia Hotel is fantastic hotel in the heart of the old town/centre. The rooftop pool and bar area has a lovely view and the food is good too. The music can be a little loud, but the staff are friendly and happily turned it down when we were the only couple on the roof enjoying the pool. Reception is excellent with any questions you may have and helped us immensely. The breakfast is also amazing! Thank you to the staff for such a great stay.
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
charged $30 for water in bathroom without any labeling of cost for water, aside from table in suite living room with qr codes that differentiated those snacks and drinks for sale.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maiby

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place, breakfast are excellent, the service is 10 every one are nice and kind. Very good dining options and the amenities at the terrace are super nice.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jarmilla, Mount Vernon

Travelled with family
Liked: Cleanliness, staff & service
Súper great staff always attentive and the hotel was great as well. Located centrally to old town where you can walk around and enjoy great food, stores and sites. Great stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Great rooftop pool.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 3 nights in Aug 2024

8/10 Good

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Good place in the middle of the wall city.
Stayed 3 nights in Jul 2024

10/10 Excellent

HERNANDO

Stayed 4 nights in Jul 2024

10/10 Excellent

Mark, Marina del Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay in Cartagena. Sophia Hotel only has 15 rooms or so, but the staff is so present and helpful that you feel like you are at a much bigger property. My room was large and lovely with a great view over the adjoining plaza. AC was great too -- very important in Cartagena. Best of all, the location is perfect. Across the street from a quiet plaza, around the corner from one of the most busy ones, near everything. Highly recommended.
Stayed 4 nights in Apr 2024

10/10 Excellent

STEPHANE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located within the Walled City. Very pleasant staff and clean Hotel.
Stayed 5 nights in Jun 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the walled city. Great beds and spacious rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staoff very friendly
Stayed 6 nights in Jun 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

raina, St. Augustine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staff was amazing! Rooftop pool, I would recommend! Fied at the front desk so so helpful . We hope to be back again!
Stayed 3 nights in Jun 2024

10/10 Excellent

Erasmo, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel pero lo más importante es su personal. Cada uno nos hizo sentir en casa.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in May 2024

10/10 Excellent

Alexander, Old Bridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice rooms with rooftop bar and pool. Walking distance to great nightlife and attractions.
Stayed 5 nights in Mar 2024

8/10 Good

Shauna

Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

6/10 Okay

Darnell

Travelled with group
Liked: Cleanliness, staff & service, amenities
I enjoyed the Sophia hotel overall but a few things fell short. The staff was excellent. From the front desk to the staff on site. A special shout out to Belky. She's a gem at the hotel. The hotel is close proximity to everything in the walled city. Great rooftop area with amazing views. My biggest issue was the plumbing situation. Multiple times the shower did not get warm and took several calls down to maintenance to adjust. The toilet also didnt have adequate pressure to flush. Our room also had an odor during the stay. We saw a crew outside the hotel working on plumbing issues, which may have contributed to the problems. Overall an excellent property, but these issues were a slight negative on the trip.
Stayed 5 nights in Mar 2024

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We spent 5 nights at Sophia Hotel in the Haggia (Terrace) suite. The hotel itself is in a great location and walkable to all restaurants and attractions. In terms of noise levels, the hotel IS situated across a public square and there was a festival taking place the last few days of our stay. It did get loud at times but by 11pm the music/performances stopped. Same with the rooftop lounge. They'd play music during the day and evening, but by 10-11pm it was quiet. The only thing that could be improved is the furniture in the patio itself. They need to be replaced and the retractable shade was removed/missing. I desperately wish it wasn't as at times it was way too hot/sunny to be out on the patio. Overall, we enjoyed our stay here. The staff are very friendly and our room was left spotless every day. We would consider this hotel again if we were to come back to Cartagena.
Stayed 5 nights in Mar 2024

10/10 Excellent

Lebmary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect!!! Beautiful, excepcional service and nice people. Recommended!