Where do I start?
Ive never had to wait to check-in in when showing up an hour after the check-in time. Over 30 minutes.
Ive never had to ask for an iron, its usually provided.
They only gave 3 towels, one for your hands, one for the wet floor, and one for the shower.
Key card wouldnt work and had to go all the way back down to get a new one, every.single.night.
I asked them to fix the shower, and i felt like i walked into a murder scene upon my return, bootprints all over the hotel, a big red mark that couldve been blood and throughout the whole process of them cleaning my room, they acted like i was inconveniencing them!!
They kept forgetting to clean my room, i had to literally request it, and they would show up so late- like 17:00!
I killed a huge spider on the wall, and saw a cockroach in the lobby, that was interesting.
Then they came with a supervisor to help me resolve these issues?
No!!
They came to tell me to keep my door closee at all times, and I explainer to them that average moroccan man would struggle to close this door. Its been jamming and you have to use a lot of strength. When i showed them that the both of them wouldnt be able to do it 5x a day like i has been doing, they apologized and walked away.
They offered to fix it, but it was the last day of my 10 day stay, and me and my mom were just so exhausted with this hotel, I just told them to please leave me alone.