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Holiday Inn Dubuque/Galena, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Dubuque/Galena, an IHG Hotel

Exterior
Breakfast and dinner served
Exterior
Point of interest
Breakfast and dinner served

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
450 Main St, Dubuque, IA, 52001
  • Five Flags Center
    1 min walk
  • National Mississippi River Museum and Aquarium
    6 min walk
  • River Rock Kitchen and Tap
    1 min walk
  • Dubuque, IA (DBQ-Dubuque Regional)
    11 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk In Shower)

Room amenity

Standard Room, 1 King Bed (Walk In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Dubuque

With a stay at Holiday Inn Dubuque/Galena, an IHG Hotel, you'll be centrally located in Dubuque, steps from Five Flags Center and within a 10-minute walk of National Mississippi River Museum and Aquarium. .This hotel is 0.5 mi (0.8 km) from Diamond Jo Casino and 0.6 mi (0.9 km) from Grand River Center.

What's nearby

  • Five Flags Center - 1 min walk
  • National Mississippi River Museum and Aquarium - 6 min walk
  • Diamond Jo Casino - 9 min walk
  • Grand Harbor Resort and Waterpark - 12 min walk
  • Q Casino - 5 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Pepper Sprout - ‬1 min walk
  • ‪Diamond Jo Casino - ‬10 min walk
  • ‪Filament Meetery & Eatery - ‬10 min walk
  • ‪Dimensional Brewing Company - ‬5 min walk

About this property

Holiday Inn Dubuque/Galena, an IHG Hotel

Hotel with free parking, steps from Five Flags Center
Holiday Inn Dubuque/Galena, an IHG Hotel offers 193 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 193 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
You can enjoy a meal at River Rock Kitchen & Tap serving the guests of Holiday Inn Dubuque/Galena, an IHG Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Dubuque? This hotel has 9505 square feet (883 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge.
River Rock Kitchen & Tap - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Breakfast available for a fee: USD 5.00-15 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • River Rock Kitchen & Tap

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (9505 square feet)
  • Meeting rooms - 8

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15 per person
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Dubuque/Galena
Holiday Inn Dubuque/Galena Dubuque
Holiday Inn Dubuque/Galena Hotel
Holiday Inn Dubuque/Galena Hotel Dubuque

Holiday Inn Dubuque/Galena, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1001 reviews" "
Rating 8 - Good. 297 out of 1001 reviews" "
Rating 6 - Okay. 84 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 2 nights in Aug 2024

2/10 Terrible

Marc

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We ended up leaving and finding another hotel. The room stank of humidity and mold, and there was construction in lobby and parking area
Stayed 1 night in Sep 2024

6/10 Okay

Tami, Argyle

Travelled with family
Liked: Cleanliness, staff & service
The Staff was great!...room was clean but across from ice machine and noisy. Broken elevator was inconvenient and limited access to stairs. Stairwells could use some cleaning both inside and parking lot areas. More lighting in parking ramps! Enjoyed the shuttle service but it is limited...have to wait- first come first serve, and they don't cross bridges or rivers...RiverRock was a wonderful experience...
Stayed 1 night in Sep 2024

6/10 Okay

Jerilyn

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
I called in advance multiple times for early check in, each time seems I got a different answer and when I called on the way there, after noon, the person who answered was snitty and said I can’t ask for early check in until after 2 pm. Appears there needs to be better, and consistent training. Bar folks were great, only reason I give an ‘average’ rating for hotel staff, below average for front desk staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team! Friendly and helpful! Shuttle service is so nice. Will stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a historical area, near the river, and the main transportation routes. There were areas outside and inside undergoing renovation, and the interior was wonderfully comfortable. The parking was limited to street and a city garage a couple blocks' walk, but the validation was a breeze. I was very pleased with the bedroom, and I find the housekeeping and front desk services to always be warm and assuring. I skipped any dining. If you're looking for an urban setting near the water, not too loud but not boring, this is it. There is construction here and there, but there was a lot of cafe and dining options available nearby at a seemingly broad price range. I look forward to returning when my itinerary spells IA.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice & friendly. Loved the location - right next to Five Flags Center. Only issued we had was the parking. They were working on the parking lot so had to park across the street in the city public parking. There was a fee to park there but the hotel validated our tickets so there was no charge. Will totally stay there everytime I visit Dubuque! 😊👍
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Travelled with partner
Close to everything I went to Dubuque for.
Stayed 1 night in Sep 2024

10/10 Excellent

lynnsey

Stayed 1 night in Jul 2024

6/10 Okay

Shane

Liked: Staff & service
Unlike Holiday Inn I always prefer to stay
Stayed 1 night in Sep 2024

8/10 Good

richard

See above. Room not 5he most clean
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
one night stay, very quiet, clean, walkable
Stayed 1 night in Jun 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Tracylynn

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Parking was nonexistent. Unsafe. We feared for our property.
Stayed 1 night in Sep 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stinky bathroom. Shower curtain stiff on bottom, smelled sour and had blood on it. Will not stay here again.
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service
Parking was an issue because they were working on the parking garage.
Stayed 1 night in Aug 2024

10/10 Excellent

Ely

Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean, and confortable.
Stayed 2 nights in Aug 2024

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service
Not reccomended
The Hotels.com website described this property as having free self-parking. The parking lot was undergoing a major renovation, forcing guests to park in a lot that was inconvenient, and had (what appeared to be) homeless people sleeping in it at night. The parking voucher did not work, forcing me to pay $10 to exit the lot. In addition, the construction was very loud, forcing me to change rooms twice to avoid incessant noise.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Lack of cleaning/re-stocking for 3 Days
The front desk staff are extremely friendly, helpful, and accommodating. Be forewarned- if you’re “me-time” exceeds 8am the housekeeping staff will not service your room.
Stayed 3 nights in Aug 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a Win
Very clean, quiet, and best of all, walk-able to Downtown Dubuque.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.Hotel!!
Dubuque/Galena Holiday Inn was fantastic! Stayed here with family & will do it again. Check-in was a breeze. Breakfast was great. Room was superbly clean. I couldn't have asked for anything more. And if I had, I'm sure they would have tried to help out. Was very pleased with our stay here! Thank you HI Dubuque/Galena Iowa
Stayed 1 night in Aug 2024