4/10 Poor
John K R
Travelled with family
2 Nov 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not great
Have stayed at this hotel with family previously and had no complaints. This time we had a lovely view of the river, the only problem was we shared a door with a family in the next room who were very noisy via an interconnecting door. We could hear them talk, argue and snore at night and fight and argue prior to 7am the next morning. There is little or no insulation in these doors. Staff were friendly in the hotel but made us feel uncomfortable when we stopped in the bar with our 11 and 15year old as it was after 930pm and told us no kids were permitted at this time even though we were residents. The beds in the hotel were rock hard and uncomfortable with one pillow per person so we didnt have a good nites sleep between the ones next door snoring and the early morning wakeup from their arguments.
Breakfast while plentiful was not great. The fried food was lukewarm, the scrambled eggs were swimming in liquid and the soda bread could not be cut unless you had a blowtorch. If this was a budget hotel i would expect these issues but this is supposedly the hilton
John K R
Stayed 1 night in Oct 2024