The hotel hugely lacks maintenance. Our ac in the room wasnt working, had to bring to the attention of the staff 3 times, supposedly maintenance came out to fix it, but nothing changed. At the end we got given a fan and got told if the ac wasnt fixed, we would be given a different room, which never happened.
Toilet paper holder and towel holder in our bathroom kept falling off the wall.
The pool was great, however there were never clean towels available.
The restaurant food was terrible, bland and overcooked.
The gym has no ac or ventilation and is suffocating to be in. The fan on the wall sounds like its about to explode.
The positive is that the staff are very nice and welcoming.
We used to stay here a lot years ago and always had the best experience, sad to say this stay on the other hand has been very disappointing.