With a stay at Waterfront Cebu City Hotel & Casino, you'll be centrally located in Cebu, steps from Waterfront Cebu City Casino and within a 5-minute drive of Ayala Center. .This casino hotel is 1.4 mi (2.2 km) from SM City Cebu and 3.4 mi (5.5 km) from Magellan's Cross.
What's nearby
Waterfront Cebu City Casino - 2 min walk
Ayala Malls Central Bloc - 6 min walk
Ayala Center - 17 min walk
Cebu Business Park - 3 min drive
SM City Cebu - 3 min drive
Getting around
Mactan - Cebu Intl. Airport (CEB) - 32 min drive
Restaurants
McDonald's - 6 min walk
Verified Lounge - 5 min walk
Starbucks - 5 min walk
Uno - 2 min walk
Mio Cafe & Restaurant - 6 min walk
About this property
Waterfront Cebu City Hotel & Casino
Hotel with 10 restaurants, steps from Waterfront Cebu City Casino
Waterfront Cebu City Hotel & Casino offers 561 air-conditioned accommodations with minibars and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.
This Cebu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, CITIGYM. Services include massages. The spa is equipped with a sauna. Children under 18 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 561 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and minibars.
Pamper yourself with a visit to the spa, which offers massages. After enjoying recreational amenities such as a health club and an outdoor pool, a lucky night at the casino is the perfect end to the day. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Uno, one of the hotel's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 5:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:30 AM.
Uno - This buffet restaurant serves breakfast, lunch, dinner, and light fare.
Tin Gaw - This restaurant specializes in Chinese cuisine.
Cafe Fortuna - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
La Gondola - This restaurant specializes in Italian cuisine.
Mizu - This restaurant specializes in Japanese cuisine and serves dinner only.
24-hour room service is available.
Languages
English, Filipino
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free secured, covered self-parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Buffet breakfast available for a fee daily 5:30 AM–10:30 AM: PHP 850 per person
10 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area
Restaurants on site
Uno
Tin Gaw
Cafe Fortuna
La Gondola
Mizu
Things to do
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Sauna
Shopping
A hot tub
Steam room
Family friendly
Children's pool
Corner/local shop
Laundry facilities
Outdoor pool
Fridge
Soundproofed rooms
Conveniences
ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
Business centre
Conference centre
Outdoors
Garden
Spa
Massages
Sauna
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)
More
10 casino gaming tables
100 casino slot machines
5 casino VIP rooms
Casino (37674 square feet of space)
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Deep-soaking bath
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
32-inch flat-screen TV
TV channels
Premium channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Fridge
More
Desk
In-room massage
Iron/ironing board (on request)
Phone
Slippers
Soundproofing
Turndown service
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 30 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: PHP 2000 per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately PHP 850 per person
Airport shuttle fee: PHP 1400 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding. Breakfast is included for children age 5 years and younger
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision
Property is also known as
Waterfront Casino
Waterfront Cebu City
Waterfront Cebu City Casino
Waterfront Cebu City Hotel & Casino
Waterfront Hotel & Casino
Waterfront Hotel & Casino Cebu City
Waterfront Cebu City Hotel & Casino Cebu Island
Waterfront Cebu City Hotel And Casino
Waterfront Cebu City Hotel Cebu City
Waterfront Hotel Cebu City
Waterfront Cebu City Hotel Casino
Waterfront Hotel Casino
Waterfront Cebu City Cebu
Waterfront Cebu City Hotel & Casino Cebu
Waterfront Cebu City Hotel & Casino Hotel
Waterfront Cebu City Hotel & Casino Hotel Cebu
Waterfront Cebu City Hotel & Casino Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 426 out of 1001 reviews" "
10 - Excellent
426
Rating 8 - Good. 330 out of 1001 reviews" "
8 - Good
330
Rating 6 - Okay. 147 out of 1001 reviews" "
6 - Okay
147
Rating 4 - Poor. 48 out of 1001 reviews" "
4 - Poor
48
Rating 2 - Terrible. 50 out of 1001 reviews" "
2 - Terrible
50
8.2/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Thomas
Travelled with family and small children
18 Sept 2024
Liked: Cleanliness, staff & service, amenities
It was a beautiful hotel at one time and appears to be holding its own. Pool and spa facilities could use the most improvement.
I do enjoy and comfortable but only the WiFi I’m having problem after mid second week of my stay there specially at night.
Last year we stayed there I was moved 3 times and thank goodness I didn’t encounter that situation anymore except the WiFi. Hopefully next year I’m not gonna encounter that kind of problem.
jocelyn
Stayed 20 nights in Jul 2024
10/10 Excellent
Lily
31 Jul 2024
I like everything at waterfront hotel- staff very friendly
I always have a good time every time I booked the hotel to waterfront. Although there was a lot of changes from the food at the restaurant from before, like the kinds or the different kinds of cheese they have and the other foods. but that was okey. as long as I am comfortable and safe.
The staff in front in charge in the bar should pay attention to their customers. Taking time to ask for additional order. There’s a lot of service staff but they’re not focus on what their doing. Even asking for the bill
I asked 2X
One of the grand old dames of Cebu. Still among the best. Conveniently located across the Cebu I.T. Park where there is a shopping mall and several restaurants and bars.
*** The rooms are a bit dated though and a little renovation would be good.
1) The room condition is very old and toilet condition is very run down. Cleanliness is poor as well. I think really need to renovate and refresh the room.
2) The wireless internet connection is awfully slow.
3) The checking out queue is so slow. There is insufficient front desk staffs to cope with both check in and out guests.
Eugene
Stayed 4 nights in Jun 2024
6/10 Okay
Michael
Business traveller
28 Jun 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are a bit tired. I wish their AC didn't give a large thump in the middle of the night while sleeping.
Property lobby is nice. Rooms and decor are dated. Beds, if you only get Superior Room, are not comfortable. Deluxe Rooms have better beds. Bathroom has a sewer smell. I initially thought towels smelled but learned it was the shower curtains smells. Didn't look into detail but would not be surprise if it has mildew. Staff around the property, security in front are courteous. Front desk personnel are nice but if this is a 5 star hotel, the "extra" or "going above and beyond" are lacking. But overall, I would say experience is average.
Have always been staying at these hotel before the arrival of NUSTAR casino. Need to upgrade the casino slot games. But most of all, hotel rooms needed some upgrade. Shower rooms too small and tubs (superior room) too high. Not safe..
Merlyn D.
Stayed 2 nights in Jun 2024
4/10 Poor
Merlyn D., san diego
Travelled with family
19 Jun 2024
Room 321 smells yucky (kulob) but we were so tired to complain for a transfer or even ask for a Lysol spray. From a late ferry departure to a not comfortable room, Everything that day didn’t go well…
I am a Hotel Executive Chef for over 30 years. I have opened 13 resorts and other hotels all over the country. I have been to Asia several times and stayed at 5 star resort several times. I am here to tell you that this property is one of the finest hotels I have ever stayed in, HANDS DOWN! From the very moment you get there the experience is exquisite. No wonder it is a 5 star Resort. The staff are wonderful, friendly, knowledgeable and eager to please your every desire. The food is second to none from the daily breakfast buffet in "Saffron" to the open air restaurant Azure to the upscale dining in the Spanish Cuisine AKA to the Japanese restaurant Kalma. Everything I had was delicious and presented well. The rooms are spacious, spotless and extremely comfortable. The grounds are beautiful and the activities are fun, well thought out and exciting right down to the fireworks display on Saturday night. It was my birthday the night I got there with my girlfriend and I was treated like a celebrity. I cannot recommend this hotel more highly. Absolute perfection.