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Wellcôme Hotel

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wellcôme Hotel

Front of property - evening/night
Outdoor pool
2 bars/lounges, lobby lounge
Interior
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
18 Molave St.Kamputhaw, Cebu, Cebu, 6000
  • Cebu Business Park
    10 min walk
  • Ayala Center
    10 min walk
  • Waterfront Cebu City Casino
    15 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    35 min drive

Room options

View all photos for Deluxe Single Room

Premium bedding, free minibar items, in-room safe, iron/ironing board

Deluxe Single Room

  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Premium bedding, free minibar items, in-room safe, iron/ironing board

Deluxe Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

Waterfront Cebu City Hotel & Casino

Pool
Hot tub
Spa
Kids pool
4.1 out of 5, Very good, (1001)
The price is NZ$138
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Waterfront Cebu City Hotel & Casino

About the area

Cebu

A stay at Wellcôme Hotel places you in the heart of Cebu, within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino. .This family-friendly hotel is 1.8 mi (2.8 km) from SM City Cebu and 2.5 mi (4 km) from Magellan's Cross.

What's nearby

  • Cebu Business Park - 10 min walk
  • Ayala Center - 10 min walk
  • Waterfront Cebu City Casino - 15 min walk
  • Osmeña Fountain Circle - 3 min drive
  • SM City Cebu - 4 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 35 min drive

Restaurants

  • ‪Manuel's Restaurant - ‬3 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬2 min walk
  • ‪Café Lucita - ‬3 min walk
  • ‪Sinangag Station - ‬2 min walk
  • ‪Cole's Cansi - ‬2 min walk

About this property

Wellcôme Hotel

Luxury Cebu hotel in Camputhaw with 2 restaurants
Wellcôme Hotel offers 68 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels and first-run movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cebu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 68 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3 km.
Enjoy Filipino cuisine at The Roof Deck, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Roof Deck - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Yolee's Resto - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
The Lobby Lounge - This lobby lounge serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 3 km
  • Free train station pick-up shuttle
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: PHP 350 for adults and PHP 175 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Roof Deck
  • Yolee's Resto
  • The Lobby Lounge

Things to do

  • Children's pool
  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Hand-held shower head
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • First-run films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for travelers who are not citizens of the Philippines) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.

Renovations and closures

The following facilities or services will be unavailable from September 22 2021 to September 21 2023 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools
  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Shuttle services
The property is closed during January, February, March, April, May, and June.
The property is closed: Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, and during Ramadan.
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Hot springs
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 350 for adults and PHP 175 for children
  • Airport shuttle fee: PHP 800 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:30 PM
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Wellcôme
Wellcôme Hotel Cebu
Wellcôme Hotel Hotel
Wellcôme Hotel Hotel Cebu

Wellcôme Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 46 out of 173 reviews" "
Rating 8 - Good. 72 out of 173 reviews" "
Rating 6 - Okay. 33 out of 173 reviews" "
Rating 4 - Poor. 17 out of 173 reviews" "
Rating 2 - Terrible. 5 out of 173 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

terris

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Paul

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Near Ayala Mall and House of Lechon. Breakfast mediocre. Staff friendly but have very little knowledge about their surroundings. Rooms, bathrooms in various states. Some better, some worse.
Stayed 3 nights in Nov 2019

8/10 Good

aleksandr

Liked: Cleanliness, staff & service
Stayed 13 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near Ayala Mall
The room was comfy. I asked to be transferred to a new room because of a weak wifi signal. It was done swiftly and the staff was helpful. Breakfast was great, very Filipino!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Gregory

Disliked: Cleanliness, property conditions & facilities
Never again
Stay here 2x every year for last 8 years...January 2019 and now april 5th 2019..dirty rooms..bar area..not good..im foreign man..i always tip the same amount of bill..never again since you people automatically add 10% to the bill...better hotels near welcome hotel for same or cheaper price...not eorth staying here...
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Elie Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would like to stay again and again
It was great....
Stayed 1 night in Mar 2019

4/10 Poor

LEOW SHEAU

Disliked: Cleanliness, staff & service, property conditions & facilities
Give it a pass
Is time to moves on to a newer hotel Towel too old WiFi slow Front desk staff bad attitude Ask for late checks out , straight answer is NO He never checks or even try Aircon too loud Mini fridge not working My room is 308
Stayed 1 night in Mar 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better then most places
Great stay and location. Old dried towels needs replaced. Had small problem with shower water flooding. Great WiFi and staff.
Stayed 3 nights in Jan 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just ok
it was a nice stay, the staff are friendly. the only complains we have is, its quite far from the city and the pool is quite small.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel very close to Ayala Mall
The Wellcome Hotel is located within a 5 minute walk to Ayala Mall. The Hotel itself is aged but they are renovating and the parts that are renovated are lovely. Rooms are very clean and staff are amazingly helpful. We had a leaking shower which was very bad and they very quickly relocated us to a another room. The breakfast is more than enough and the view from the rooftop bar is beautiful to enjoy at night with a cold beer after shopping all day. Pool is only small but is perfect to cool off in.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Nice hotel close to shopping centre
Location is ideal for shopping staff very accommodating undergoing some renovations. Only complaint noisey air conditioning in room and had arranged via email fir airport pickup but no one showed up so just caught a taxi which ended up being much cheaper
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
The towels and bed sheets seems old. Found a strand of hair on the beddings upon arrival. Food is not so good but reasonable for the price we have paid. Staff were courteous and smiling.
Stayed 1 night in Jul 2018

2/10 Terrible

Mickey, Washington State

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here
Do yourself a favor and dont stay here. Breakfast buffet is the worst of any place i have stayed. They advertise they have a swimming pool, but fail to mention its for little kids. Its 12 feet X 12 feet, and 2 1/2 feet deep, this is no joke. False advertising. Food here is horrible.
Stayed 4 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good for a night or two
Simple no-frills hotel. OK for a short stay. Tiny pool.
Stayed 1 night in Jul 2018

8/10 Good

Mikkel

Liked: Cleanliness, property conditions & facilities, room comfort
Room are good and clean,service not so we hope you to improve it,making food take an hour max 1and haft hour just to serve it.but our stay will super gooa and also buffet im breakfast I will you super good!.
Stayed 8 nights in May 2018

6/10 Okay

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
I have stayed here many times and was great. When I checked in there was no towels . I had to call reception 3 times to get towels.
Stayed 1 night in May 2018

8/10 Good

Vanessa

Liked: Staff & service, room comfort

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cosy small hotel
We enjoyed our stay here. The pool small but cute. Big Roof deck restaurant and CR with music and phone in it. Nice beds and tv
Stayed 1 night in Feb 2018

8/10 Good

Kengo

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for the value
Decent hotel with very good value. Close from shopping mall and convenient for shop and dining.
Stayed 2 nights in Jan 2018

8/10 Good

Riza, Pangasinan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast at hotel so good nice sleep clean room and relaxing... Cute swimming pool my son was enjoy There little pool
Stayed 2 nights in Jan 2018