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Quality Inn Old Saybrook - Westbrook

2.5 star property

Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Standard Room, Multiple Beds, Non Smoking
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Lobby
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
100 Essex Rd, Old Saybrook, CT, 06475
  • Place, Yale New Haven Health Old Saybrook Medical Center
    ‪1 min drive‬
  • Place, Essex Saybrook Antique Village Shopping Center
    ‪2 min drive‬
  • Place, Lawrence & Memorial Family Medicine
    ‪2 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(60 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 King Beds

Similar properties

Property grounds
Pier Blue Inn Old Saybrook - Essex
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.0 out of 5, Very good, 1,000 reviews
Pier Blue Inn Old Saybrook - Essex

About the area

Old Saybrook

A stay at Quality Inn Old Saybrook - Westbrook places you in the heart of Old Saybrook, within a 10-minute drive of Essex Steam Train and Essex Library. .This hotel is 4 mi (6.5 km) from Essex Island Marina and 5.5 mi (8.9 km) from Harvey's Beach.

What's nearby

  • Yale New Haven Health Old Saybrook Medical Center - 1 min drive - 2.5 km
  • Essex Saybrook Antique Village Shopping Center - 2 min drive - 2.9 km
  • Lawrence & Memorial Family Medicine - 2 min drive - 3.2 km
  • Mohegan Sun Casino - 22 min drive - 42.2 km
  • Foxwoods Resort Casino - 34 min drive - 58.1 km

Getting around

  • Old Saybrook Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 62 min drive

Restaurants

  • ‪Ashlawn Farm Coffee - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Burger King - ‬7 min drive
  • ‪Pizza Works - ‬7 min drive
  • ‪Paperback Cafe - ‬7 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel with free breakfast, in the vicinity of Essex Island Marina
Quality Inn Old Saybrook - Westbrook offers 120 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a television in a common area.
Enjoy American cuisine at The Comfort Cafe, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
The Comfort Cafe - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Comfort Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 353 out of 1002 reviews
Rating 8 - Good. 317 out of 1002 reviews
Rating 6 - Okay. 188 out of 1002 reviews
Rating 4 - Poor. 84 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Wendy

Hotel just ok. Wouldn’t go back
Stayed 2 nights in Oct 2025

10/10 Excellent

Melinda

Stayed 1 night in Oct 2025

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, staff & service
The staff we interacted with were all very friendly and the beds were comfortable. The room and the hotel as a whole could use an update. Everything just seemed a little outdated. The room: There was a slight, almost cigarette, smell in our room and the light in the room was extremely dim. So it was difficult for my wife to do her makeup in front of the full length mirror. The beds were very comfortable and the bathroom water pressure was great. Breakfast: This was probably the most disappointing.. we got downstairs around 9:30am and breakfast closed at 10:00am (on a Saturday morning). There were no scrambled eggs left, there was no regular waffle batter left, all the juices from the juice machine needed to be changed and only dispensed water with maybe a hint of juice, there was no cream cheese left for the bagels, and the only trash in the dining room was completely full. I never saw anyone working there come out while we were there. The area: we were there for a wedding so I can’t say much about the area. I will say that it was difficult for some of our friends to take an Uber back to their hotel at night. We had an easy time getting an Uber during the day but it took at least 30 minutes for friends to wait for an Uber late at night. Overall Thoughts: For a one night stay, it was completely fine, no real complaints aside from the breakfast disappointment. I just wouldn’t suggest a stay longer than 2 nights.
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was just what we needed. Breakfast was full of choices and and plenty to eat and drink. A perfect stop in a lovely town.
Stayed 2 nights in Oct 2025

8/10 Good

Sheree

Stayed 2 nights in Oct 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities
Overall, a nice hotel for a one day trip! :)
Stayed 1 night in Oct 2025

10/10 Excellent

Laura, STATEN ISLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there 1 night, so i didnt notice shops. But there was a good restaurant across the road.
Stayed 1 night in Sep 2025

10/10 Excellent

kelly

Stayed 1 night in Sep 2025

8/10 Good

Nancy and Raymond

Liked: Cleanliness
We have stayed there before so have been pleased with it.
Stayed 1 night in Sep 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked having and using pool. didn't realize there would be a swimming lesson going on at same time. As this was a quick stop over on our way to Bar Harbor, it fit our needs. Since the room was on the street side it was a bit noisy even with fan running all the time. The room was clean and comfortable and we enjoyed the breakfast which was included.
Stayed 1 night in Sep 2025

10/10 Excellent

colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We aren't here for shopping. We had a nice dinning experience within walking distance.
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

sharon, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jul 2025

6/10 Okay

Paul

Liked: Cleanliness, room comfort

Been there, done that

Breakfast not until 7:00 am. No coffee available until breakfast room was open. Early waiting line. Keys only worked for a day. Worked on entrance but not on room entry. Bed and pillows were great. Not much bath counter space. Shower was very good.
Stayed 2 nights in Sep 2025

6/10 Okay

jennifer

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Okay for one night

Bed was very comfortable. Breakfast was good. Overall the property seemed rundown. Ok for one night. Convenient location
Stayed 1 night in Sep 2025

6/10 Okay

Kelly

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
It was an older property so a little run down and the bed could have been softer for my preference. It was very clean though and quiet. On the night I stayed there were no dining options nearby but apparently there's a restaurant open on the weekends at the hotel.
Stayed 1 night in Sep 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
musty smell several rooms had mold on ceilings. I woke up with migraine throwing up, missed half of my bridal functions on Saturday am due to illness.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cindy

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Travelled with family, Travelled with group
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service, amenities
The bathrooms need to be updated or cleaned better. Lots of mold in the tub.
Stayed 2 nights in Aug 2025

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, easy check in, nice room and has a pool. Generally pleasant atmosphere.
Stayed 1 night in Aug 2025