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Quality Inn Old Saybrook - Westbrook

2.5 star property

Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Standard Room, Multiple Beds, Non Smoking
Lobby
Terrace/patio
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry

Explore the area

Map
100 Essex Rd, Old Saybrook, CT, 06475
  • Essex Saybrook Antique Village Shopping Center
    ‪2 min drive‬
  • Saybrook Country Barn
    ‪4 min drive‬
  • Goose Island
    ‪8 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Pier Blue Inn Old Saybrook - Essex

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, (914)
The price is NZ$139
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Pier Blue Inn Old Saybrook - Essex

About the area

Old Saybrook

A stay at Quality Inn Old Saybrook - Westbrook places you in the heart of Old Saybrook, a 5-minute drive from Essex Steam Train and 5 minutes from Essex Library. .This hotel is 3.8 mi (6 km) from Essex Island Marina and 5.3 mi (8.5 km) from Harvey's Beach.

What's nearby

  • Essex Saybrook Antique Village Shopping Center - 2 min drive
  • Katharine Hepburn Cultural Arts Center - 5 min drive
  • Essex Steam Train - 5 min drive
  • Goose Island - 8 min drive
  • Harvey's Beach - 12 min drive

Getting around

  • Old Saybrook Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 61 min drive

Restaurants

  • ‪Burger King - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪James Farmacy Organic Cafe - ‬6 min drive
  • ‪Pasta Vita - ‬5 min drive
  • ‪Parthenon Diner-Old Saybrook - ‬6 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel with free breakfast, in the vicinity of Essex Steam Train
Quality Inn Old Saybrook - Westbrook offers 120 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a television in a common area.
Enjoy American cuisine at The Comfort Cafe, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
The Comfort Cafe - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Comfort Cafe

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 301 out of 1001 reviews
Rating 8 - Good. 350 out of 1001 reviews
Rating 6 - Okay. 204 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

SHARON, EAST CHATHAM

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this property might be aging, it's comfortable and clean. Staff is wonderful. Had another great stay.
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpets were old, filthy, had a white powder residue on them which suggests insect infestation. Bathroom clean and new.
Stayed 1 night in Nov 2024

10/10 Excellent

maria, worcester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was relatively within a short drive of the places I planned to visit. Loved it. Can't wait to return for the Essex Polar Express event.
Stayed 2 nights in Oct 2024

6/10 Okay

Jordan

Stayed 1 night in Sep 2024

4/10 Poor

Michael

Stayed 1 night in Oct 2024

8/10 Good

Maggie Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

William

Travelled with family
Room was clean and overall hotel good.
Stayed 2 nights in Oct 2024

4/10 Poor

Joe

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The Bathroom was absolutely disgusting. Shower area was moldy, and falling apart.
Stayed 1 night in Oct 2024

8/10 Good

Ernestine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin did not go well, but the staff made it better
Stayed 1 night in Oct 2024

10/10 Excellent

mary

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Non WiFi no plug for iPhone charger
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
I understand that the staff has to get the rooms ready for guests but if check in is at 3:00 your room should be ready to go by then not after 3:00. But the room was clean and the bed was comfy so I enjoyed my stay
Stayed 1 night in Oct 2024

10/10 Excellent

harrilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and close to the freeway. Not far from downtown Old Saybrook.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible,
Stayed 1 night in Oct 2024

10/10 Excellent

Maxin and dawn

Stayed 2 nights in Oct 2024

8/10 Good

John

Stayed 1 night in Oct 2024

6/10 Okay

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked queen beds and got full. Front desk was very dismissive and argued they were not full size. I measured the mattress and they were 6 inches short of a queen size. Front desk admitted lots of people complain but when purchased they were told they were queen. I pd for a queen got mattress that measured 4’6” width.
Stayed 2 nights in Oct 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast. Indoor pool. Clean and comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in disaster
Check in was a disaster. They refused to let anyone check in before 3pm. There were multiple wedding parties so at 2:59pm there were 30 people trying to check in at once. It was awful. Not sure who calls the shots around here but they need to review their check in procedure.
Stayed 1 night in Oct 2024

8/10 Good

Julie Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremiah

Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with group
Liked: Room comfort
Stayed 1 night in Oct 2024

6/10 Okay

David, Rocky Hill

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells very musty. They need to overhaul the ventilation and take care of the mold.
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Paul

Travelled with partner
Liked: Staff & service
Older property. Worth the price we paid
Stayed 2 nights in Oct 2024

8/10 Good

Maggie Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property was a bit outdated, the facility was clean and the pool was immaculate. The help at the front desk was prompt and friendly. The only complaints we had was the beds were a bit hard and the halls smelled a tad musty.
Stayed 1 night in Oct 2024