2/10 Terrible
Robert
26 Aug 2024
Disliked: Cleanliness, staff & service, amenities
First I paid for a king suite and upon arrival was told they only had a double bed suite. Even though I booked this hotel almost 2 weeks in advance. Then we get to ohr room to find nail clippings on the floorand our jacuzzi didn't work. I called the front desk and was told they had no other room with a jacuzzi available. I said what is gonna be done and the guy said I dont know my maintenance man is off. I complained until they gave me a full refund. Then in the morning breakfast was less than par. Was suppose to start at 530 am and the staff said well we dont start it until 7....food wasnt great as well. I wont be staying here and the only good thong that happened was I booked though thos app and the customer service agent was very helpful and got me a full refund.
Robert
Stayed 1 night in Aug 2024