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Charlevoix Inn & Suites SureStay Collection by Best Western

2.0 star property

Photo gallery for Charlevoix Inn & Suites SureStay Collection by Best Western

Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)
Lobby
Indoor pool
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
800 Petoskey Ave, Charlevoix, MI, 49720
  • Lake Chalevoix Depot Beach
    ‪16 min walk‬
  • Mushroom House
    ‪3 min drive‬
  • Castle Farms
    ‪7 min drive‬
  • Pellston, MI (PLN-Pellston Regional)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

AmericInn by Wyndham Charlevoix

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (781)
The price is NZ$157
for 1 room
includes taxes & fees
12 Apr - 13 Apr
AmericInn by Wyndham Charlevoix

About the area

Charlevoix

With a stay at Charlevoix Inn & Suites SureStay Collection by Best Western in Charlevoix, you'll be next to a golf course, within a 5-minute drive of Lake Michigan and Artform Fabricating. .This golf hotel is 0.8 mi (1.3 km) from Mt. McSauba Recreation Area and 0.8 mi (1.3 km) from Lake Chalevoix Depot Beach.

What's nearby

  • Lake Chalevoix Depot Beach - 16 min walk - 1.4 km
  • Charlevoix Beach - 2 min drive - 1.9 km
  • Beaver Island Boat Company Ferry Terminal - 2 min drive - 2.1 km
  • Mushroom House - 3 min drive - 2.6 km
  • Castle Farms - 7 min drive - 7.5 km

Getting around

  • Cherry Capital Airport (TVC) - 59 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Dairy Grille - ‬3 min drive
  • ‪B.C. Pizza Charlevoix - ‬6 min drive
  • ‪Bridge Street Tap Room - ‬3 min drive
  • ‪The Villager Pub - ‬3 min drive

About this property

Charlevoix Inn & Suites SureStay Collection by Best Western

Hotel with free breakfast, near Lake Michigan
Charlevoix Inn & Suites SureStay Collection by Best Western offers 60 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. 39-inch LED televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlevoix hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 air-conditioned rooms featuring microwaves and iPod docking stations. Your room comes with a pillowtop bed. 39-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 9-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting

We should mention

Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western

Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 407 out of 1074 reviews
Rating 8 - Good. 350 out of 1074 reviews
Rating 6 - Okay. 181 out of 1074 reviews
Rating 4 - Poor. 105 out of 1074 reviews
Rating 2 - Terrible. 31 out of 1074 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

hayden

Stayed 2 nights in Nov 2024

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities
Loved my room, my only issue was the bedroom and bathroom floors were freezing cold.
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Stayed 2 nights in Nov 2024

8/10 Good

Mahesh Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and breakfast. :)
Stayed 2 nights in Nov 2024

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean but possibly the smallest motel room I've ever seen
Stayed 2 nights in Nov 2024

4/10 Poor

Summer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad smell
It looked clean but our room smelled of stale smoke and piss. The smell overtook the room. It was awful. When I asked to be moved, the receptionist said all rooms were booked and offered a bottle of carpet spray. I would never stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Candace

Stayed 1 night in Oct 2024

6/10 Okay

janice

Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived the staff was very friendly Our room was clean and very comfortable The next morning we went to have breakfast the staff that worked in the breakfast room was so sweet and friendly she was also very helpful if she was ask a question.
Stayed 1 night in Nov 2024

2/10 Terrible

Leonard

Travelled with family
Disliked: Staff & service, property conditions & facilities
There were bugs in the room... The amount of money we spent key cards were not working and to get more than one.. bugs we crawling on the walls. The noise at this place was horrible. There were cracks in shower and in floor.
Stayed 2 nights in Nov 2024

8/10 Good

Terry

Stayed 2 nights in Jun 2024

6/10 Okay

William

Business traveller
Liked: Cleanliness, staff & service, amenities
This is not a $250-$300 hotel. It’s a $85-$115 hotel even in high season. The decor is very outdated.
Stayed 1 night in Sep 2024

8/10 Good

Silvio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Liked: Cleanliness, amenities
Older place that needs some updates but good overall. Person at check in not too welcoming
Stayed 1 night in Oct 2024

6/10 Okay

Rick

Stayed 2 nights in Oct 2024

10/10 Excellent

Leandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Armando

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was except we were in a room by linens and supplies rooms. There was a LOT of slamming doors!
Stayed 1 night in Oct 2024

8/10 Good

doug

Liked: Cleanliness, room comfort
Fall trip
Clean quiet older hotel well kept and comfortable
Stayed 1 night in Oct 2024

8/10 Good

Mark, Pentwater

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful view of the Lake from the back.
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Great room breakfast very good. People friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Paul James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property will stay again.
Stayed 2 nights in Oct 2024