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Comfort Inn Matthews - Charlotte

2.5 star property

Photo gallery for Comfort Inn Matthews - Charlotte

Standard Room, 2 Queen Beds, Non Smoking
Down duvets, pillow-top beds, desk, laptop workspace
Lobby
Seasonal outdoor pool
Down duvets, pillow-top beds, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Sportsplex at Matthews
    ‪5 min drive‬
  • SouthPark Mall
    ‪16 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

The Independence Inn Charlotte/Matthews Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (185)
The price is NZ$133
for 1 room
includes taxes & fees
8 May - 9 May
The Independence Inn Charlotte/Matthews Hotel

About the area

Matthews

With a stay at Comfort Inn Matthews - Charlotte in Matthews, you'll be within a 15-minute drive of Spectrum Center and Bojangles' Coliseum. .This hotel is 11 mi (17.7 km) from Bank of America Stadium and 9.4 mi (15.1 km) from SouthPark Mall.

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive - 2.5 km
  • Sportsplex at Matthews - 5 min drive - 3.8 km
  • Bojangles' Coliseum - 11 min drive - 12.2 km
  • Spectrum Center - 14 min drive - 16.2 km
  • SouthPark Mall - 16 min drive - 15.1 km

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Hibachi Buffet - ‬7 min walk
  • ‪Miki's Restaurant - ‬18 min walk

About this property

Comfort Inn Matthews - Charlotte

Hotel in Matthews with free breakfast and a 24-hour fitness center
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Matthews? This hotel has 1798 square feet (167 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 1006 reviews
Rating 8 - Good. 297 out of 1006 reviews
Rating 6 - Okay. 115 out of 1006 reviews
Rating 4 - Poor. 65 out of 1006 reviews
Rating 2 - Terrible. 46 out of 1006 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Kenneth

Travelled with family
Liked: Amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

2/10 Terrible

Kamera

Stayed 2 nights in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free upgrade to a suite was a nice surprise. Thank you so very much.
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary hotel stay. My only complaint is that I could easily hear people speaking in adjacent rooms.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cheryl

Stayed 1 night in Jan 2025

8/10 Good

Kierohn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice place to stay for a night on the less expensive side. They have free continental breakfast with attentive hotel staff making sure the hot food stays hot and readily available. The beds are comfortable. We were only there for 12 hours to sleep and it served us well. The tea and coffee available in the lobby was very nice amenity.
Stayed 1 night in Jan 2025

8/10 Good

Susan

Stayed 1 night in Jan 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff!
Stayed 1 night in Jan 2025

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities
Wrong date
Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the area in which I was in town.
Stayed 3 nights in Jan 2025

10/10 Excellent

Miesha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the Ritz but not bad for $80 either. Had its cosmetic damn here and there in the rooms but it was expected for the price and yet it was still clean and did not smell. The bothersome thing to me was the size of the pillows, they are half sized, but the front attendant gave me two extras no problem. Its a lot of stores around it, including a McDonald's directly next door. Breakfast was also good with a nice selection.
Stayed 1 night in Jan 2025

8/10 Good

Valinda Del Carmen

Travelled with family
Liked: Cleanliness, staff & service
For the price it was great. Location was amazing. Restaurant in parking lot had great food. Easy parking, shopping, and access to city. It is a bit of an older building however again price was reflected. Breakfast was included. Nothing fancy but still good.
Stayed 2 nights in Jan 2025

2/10 Terrible

Nagendra Prasad

Disliked: Cleanliness, staff & service, property conditions & facilities
Room is not cleaned . I see bugs in the room and is not cleaned even on second day of my stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

LOIS

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful with directions to the Simba Center down the road.
Stayed 2 nights in Jan 2025

8/10 Good

Rey

Liked: Staff & service
N/A
Stayed 2 nights in Jan 2025

10/10 Excellent

Joshua

Yes
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location! I will be back here!

Very nice stay. Staff were friendly and helpful. Room was clean. Great location!
Stayed 2 nights in Jan 2025

8/10 Good

Bianca

Travelled with family and small children
Liked: Cleanliness, staff & service
Quiet and good service. Need To work on the hotel because is old and the carpets smell mold
Stayed 6 nights in Oct 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient.
Stayed 1 night in Jan 2025

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Homeless people watching tv in the lobby during check in made the location feel unsafe
Stayed 1 night in Jan 2025

10/10 Excellent

AUTUMN

Liked: Cleanliness, property conditions & facilities
Close to beltway
Stayed 1 night in Jan 2025

10/10 Excellent

Chayanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really awesome, I got the room for my daughter and my 2 grandchildren because she was suppose to move into her new apartment. On the December 26, but the apartment wasn’t ready. They had to lay the carpet, so they offered her another apartment but she had mentally placed all her furniture in place. So I said I’ll get you & the address
Stayed 8 nights in Dec 2024